All reviews for New Wave Home Solutions

New Wave is a great company. They have always gone above and beyond to ensure a great customer experience. We first used them to install a hvac unit in a house we had just bought. They did a fantastic job on the installation and they continue to follow up and make sure everything is working. Been over a year now and they are definitely our goto company.

I highly recommend New Wave. They respond quickly, do great work and DO NOT upsell. The owner, Dustin was sent out for my service call. He got my heat back on quickly and explained everything to me. Don’t hesitate call New wave right now!

New Wave Home Solutions has been our trusted service provider for many years. Dustin’s team is not only professional and knowledgeable but also incredibly kind, making the entire process smooth and stress-free. Their commitment to quality work and customer satisfaction is evident, and I highly recommend them for any HVAC/furnace needs!

Very pleased with my experiences with New Wave Home Solutions. Communication was great. They kept me updated as to when they would arrive. During the inspection, Dustin told me what issues he found and what was required to repair it. He also gave me tips on how to keep the system running as efficiently as possible. He did a very thorough inspection and made sure everything was working correctly before he left. I highly recommend New Wave!

Evan and Dustin worked on our furnace. I greatly appreciated the education that I received along the way! They know what they are doing and do very good work at a fair price. I would highly recommend working with the New Wave team!

We are thankful New Wave’s team of professional and knowledgeable installers and customer centered staff. All the options were explained before our purchase. The installation was fast and clean with attention to details (ex: making sure we knew how to use the new thermostat and no mess left behind) that made the outcome stress free. We appreciate the time taken to make sure we were happy customers. We recommended New Wave to two other families already.

The New Wave team is prompt, professional, and respectful. Taking the time to explain what was wrong and what they were doing every step of the way. They quickly diagnosed the issue, had our system back up and running the same day, and made sure everything was cleaned up before they left. Pricing was fair, communication was excellent, and the quality of work gives real peace of mind knowing the system will be reliable when we need it most. Highly recommend this company to anyone looking for an honest, knowledgeable HVAC contractor who truly cares about their customers

Have been with another heating/air company 30 + years. We had purchased a new furnace and ac system 8 years ago only to have constant issues. Woke up to no heat. Called the company that installed and serviced our system, quotes to repair were thru the roof! Was told repair was a waste and wouldn't last, we should buy a new system. That price was beyond acceptable from the company that sold us the last turd. So I lined up 2 quotes from different friend recommended companies.
The first to call back and show up was:
"NEW WAVE HOME SOLUTIONS" Dustin arrived promptly, looked at the system , and provided a very reasonable price for a list of parts needing replaced. And provided options for replacement of system again at prices far below our original (30 + yr)heating and ac provider.
"NEW WAVE HOME SOLUTIONS" is our new heating and ac. They are a strait talking family run business that hooked us up with a working repair at a fraction of the cost our previous company offered.
Many Thanks to the entire "NEW WAVE HOME SOLUTIONS TEAM"!