HVAC reviews in Schererville, Indiana
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Service was excellent.
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Fast, friendly, and on time.
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Did a decent job at a very reasonable price point. Cleanliness was top-notch.
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Great service from Anthony, AJ, and Jason - very responsive, friendly, and problem solved efficiently.
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A reliable and trustworthy business that tells it like it is. Rating: 4.5/5
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Great experience with this company, would highly recommend without hesitation.
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Thanks for a great service - your work exceeded expectations and I'll never take anyone else's help again.
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"Good job on attic duct work. No issues or problems."
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The job was completed as promised. The workers were courteous and competent. Overall satisfaction with the service.
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I saw Jason from this company today and was impressed with his expertise - he didn't try to sell me anything I didn't need, instead offered sensible options. He'd be my go-to for any future service needs.
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I'm blown away by the exceptional service I received from this company. The techs were incredibly professional, knowledgeable, and courteous. What impressed me most was that they showed up after I'd had issues with another company - a huge relief! They took the time to explain their plan, ensuring I felt in control. Every system was thoroughly checked to guarantee it was working correctly. Thanks for the outstanding service.
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They responded quickly when we had furnace issues in November. The technicians who showed up were helpful, fast, and pleasant. Their professionalism was evident from start to finish, making me confident in their abilities.
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If you're not a DIY expert, you'll need multiple contractors to get through life. A plumber, auto mechanic, and HVAC specialist come to mind. This company does it all - they're your one-stop-shop for heating, ventilation, and air conditioning.
Their work is exceptional and their prices are reasonable. I've found that when calling for any service, the issue usually gets resolved. What matters most is finding a reliable technician who's honest and charging fair prices. Five stars for this company on all fronts - their professionalism shines through in every interaction. -
We've relied on Modern for several fixes, and they've consistently delivered fair prices and prioritized our issues. Their dedication shines through, making us extremely satisfied with their work. We won't bother anyone else for our heating and cooling services – Modern's got it down. Thanks, Modern Heating and Air conditioning.
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Modern did a good job. They're reliable, which is why I stick with them. Just had them replace my AC and furnace, too - new ducts were added. The whole thing took about 7.5 hours, and they kept me in the loop throughout.
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Had a 30-year-old central air conditioner that started malfunctioning. I'd previously used Modern services a few years ago and was satisfied with my experience, so I called them about the A/C. Given my existing unit's age, I expected it to be nearing the end of its lifespan, which is why I got quotes from multiple companies. While this installation wasn't as seamless as my previous one, I still recommend Modern to others. Although there was an issue with the installation, they promptly addressed the problem and didn't take any shortcuts in resolving it. My only reason for not giving them a 5-star review is that there was a hiccup.
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Avoiding this company is a must. In 2010, we bought a high-efficiency furnace from them for over $5,000, which came with a 10-year parts warranty and a one-year labor warranty. Despite regular filter changes and proper maintenance, the furnace was still taken out of commission by them more than 12 times in six years. On several occasions, I had to pay for parts because they claimed certain components were not covered under the original warranty.
The constant repairs took its toll on me, and after repeated interactions with their staff, I asked them to replace the furnace instead. However, the manufacturer declined to do so. The current furnace was broken again just a few days ago, and when I called to report the issue, I was told it wouldn't be fixed until late in the day. I was left shivering in 10-degree weather without heat.
When I followed up with the customer service representative, she seemed uninterested in my plight. Later that morning, another technician called me to inform me that my part warranty had expired, and I would have to pay for any necessary repairs. I pointed out that my paperwork showed a 10-year parts warranty, but he didn't seem surprised or willing to help.
In fact, he seemed dismissive and uncooperative, which only added to my frustration. When I told him I'd already called the previous day and was left without heat in cold weather, he suggested calling another company for assistance. His attitude was condescending and unhelpful.
When I expressed my disappointment to the owner, he became defensive and dismissive. The experience has left a sour taste in my mouth, and I would advise anyone from avoiding this company altogether. If it weren't so frustrating, I'd consider taking further action. -
We hired Modern Heating to fix our heating issue, but things took a turn for the worse. When Jason from their tech team arrived, he told us we needed a new furnace because of a blown heat exchanger. We got another HVAC company in the next day and were shocked to find out our heat exchanger was fine and working perfectly. The problem turned out to be that Modern Heating had shut off our gas line, which explained why our heat wasn't working. When I spoke with the CEO about this, he didn't take our concerns seriously and stuck by his tech despite our explanation. It's unbelievable that a company would operate like this, making it impossible for us to trust them. We wouldn't recommend Modern Heating and are considering reporting their actions.
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Excellent experience with this company, from initial contact to final installation. The staff I've interacted with have been top-notch, extremely friendly and accommodating. Had a long-overdue furnace replacement after mine failed on the eve of New Year's, and they also set up my new Nest device. Highly recommend them without hesitation.
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They saved us from freezing temperatures with their excellent service. Our furnace failed on the coldest day of the year, leaving us vulnerable at -35 wind chills. After four failed attempts by other local HVAC companies, they finally arrived, diagnosed the issue, retrieved parts, and got our heat up and running. Their professionalism and expertise were impressive, and we're grateful for their timely intervention.
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We've been loyal customers for years, relying on them for all our repairs and upkeep. The recent furnace fix was impressive - the technician and team went above and beyond to get us back warm quickly. They genuinely care about their clients and it shows in the service they provide. I highly recommend Modern!