HVAC reviews in Adel, Iowa

Heat went out in my house. Nate gave me the necessary information and options to fix or replace my furnace, and then was able to get it fixed promptly.

When our air conditioning failed, a couple HVAC companies immediately recommended a new furnace and AC based on the age of the units. Baldon visited and started out by explaining clearly how they would diagnose the problem and costs involved. In about 90 minutes they isolated the problem, replaced the failed parts, and then explained how they verified each part and that all was running well afterward. The final bill was fair and less than 5% of the cost of a new furnace and AC.

In short, Baldon fixed our AC less than 24 hours after we called them and saved me from spending a lot of money on a new furnace and air conditioner. I've used them for plumbing in previous years and found their service to be professional and excellent quality.

I've had multiple experiences, some good, and some horrible ones. Recently he did couple no-shows on appointments scheduled. When confronted about the no shows, he then reversed the responsibility on me, the client, saying that it was my fault for not calling to remind him of the appointment. After a job he did 3 weeks ago to fix my water heater, the water heater does not work. Now after waiting about a week he told me, rudely, "that we should go find another plumber". We did not appreciate the animosity shown after we've given him chances to prove himself. So, after giving him these chances, yes we found another plumber who was willing to show up.

A few weeks ago, we called Baldon Plumbing and Heating to get a free estimate on how much it would cost us to fix a broken furnace. The tech was in our house for half an hour and told us that the blower motor needed to be replaced and possibly a couple of other things, like the module or circuit board. Because the diagnoses was vague.... he couldn't tell us what had happened to the furnace in the first place, we called Triple A Home services. They told us exactly what caused the problem and that we needed a new furnace. Triple A took us through the physical evidence and showed us why. To our surprise, today we got an invoice from Baldon. When my husband called to talk to the owner about why we owed this amount he was treated extremely rudely and unprofessionally. This is an unnerving experience and we will be filing a grievance with the Better Business Bureau and absolutely will not recommend this company to anyone. Skip the shady service, surprise invoice and horrible customer service and call Triple A Home Services instead. THEY were professionals.

Scheduled an appointment with them 5 days ahead of time and had a very hard time getting a hold of anyone then. All our calls went right to voicemail. Once we were able to make an appointment, we confirmed it 2 days before the appointment time.

On the day of the appointment, my husband took time off work to be there and they never showed. No phone call for delay of service and no return phone call. We tried calling and straight to voicemail for another 2 days.

We finally gave up and found a new plumber. Disappointing because they came HIGHLY recommended by a neighbor, and other community members. Sadly, we will not be giving the same recommendation. VERY disappointed our local option didn't work.

I recently had the AC, furnace, and water heater replaced, and I couldn't be happier with the service I received. Nathan was professional, efficient, and did an excellent job. My home is now cozy and comfortable, thanks to their expertise. I highly recommend their services!

Hired Nathan to do some plumbing work and install a new faucet. He completed part of the work and then asked to be paid. Was paid 900 and said he would be back the next day. Has not returned and now says he won't because he feels harassed by my 75 yo mom because she wanted an answer on when work she already paid for would be completed. Very shameful to run a business this way

Excellent guy, excellent work. He got me in same day to look at our leaking toilet. Worked quickly and efficiently. Price was more than reasonable. Will be using him for future plumbing issues.