Plumbing reviews in Altoona, Iowa

3.7 based on 15 reviews Back to the listing
    5

    Our kid’s bathroom developed a leak, and I called 3 or 4 plumbers in or near Altoona leaving messages, but R&D is the only one who called me back. We discussed the leak and one other need my wife and I had, to install a whole home water filter. They got us on their calendar for the following Wednesday.

    The Monday prior to our appointment, our water heater sprung a leak, so I called to see if we could add that to our appointment. Kim said that as they consider that an emergency, they would get to us within a few hours. So that Monday, they installed a great new water heater and looked at out other two projects so that when they came to visit us this morning, they had everything they needed to finish the job fast and accurately.

    I understand that contractors, plumbers, electricians, and the like, struggle with scheduling, but they really took time to listen to our needs and made us feel as though we were important to them.

    If I need a plumber, I would not call anyone else.

    5

    Awesome company knowledgeable staff

    5

    Affordable and honest. 2 very important things

    5

    R&D was wonderful! We will always go here when needed!

    5

    Best place to call when you need a repair. Very knowledgeable employees and very affordable pricing. I would recommend these guys for whatever your needs big or small.

    5

    The service call was same day, fast and great! We truly appreciate this group.They never disappoint. Thank you!

    1

    Absolutely horrible bigoted people working here. Making fun of disabled children and calling them horrible names to their face is completely unacceptable. Disgraceful and disgusting.

    5

    Sump pump stopped working. Called these guys at 7AM on a Monday and they understood the urgency. Had someone at my house by 8AM and got it fixed. Thanks!

    1

    Waited a week and a half for an estimate and schedule for installing new toilet and dishwasher only to be told they were too busy to do the work. Poor customer service and dispatching. Won't use again. And I was a repeat customer. Didn't matter.

    1

    We tried to support a local business in Altoona and were told they were too busy and the service would be delayed for a few weeks. They did not respond to followup emails. I got my problem fixed by another company in 2 days. On another occasion asked the owner for advice on how to fix a hole in the ceiling caused by his team and he told me to fix the 9 sq ft problem myself. No suggestions were given for a drywall contractor. Their plumbers are unprofessional also. They fight with each other while on service calls.

    1

    Well hard to give a review when the never returned our calls. We called 4 times and left messages and never heard from them. We live in Altoona and would have loved to help support the local businessman, but they didn't give us much choice.

    5

    Moving into a new home is always an experience. I had a concern over the water heater operation during the snow storm last night and called R&D to get some thoughts. Doyle was AWESOME and answered my questions. He offered further assistance if needed. Very Knowledgeable, Helpful and Friendly.

    2

    I called no answer. I called places until I got an answer. If you're too busy at least answer the phone.

    5

    Greg really helped out in a pinch. Great local guy!

    5

    G&S Plumbing were able relocate my toilet stub in a very quick and professional manner. They communicated what steps would need to take place to complete the project from start to finish and offered a competitive price for the services offered.