Water Damage Restoration reviews in Ankeny, Iowa

I had my vents cleaned - they did an excellent job, very timely, very precise, all around great people to work with

Shawn Kelly and his crew came out gave our duct work a good cleaning!!! Before and after photos to show also. Pure professionals easy to talk with and kept us informed what was going on ! Cleaned up and they were done . Highly recommended for this service and any other ones offer , best in town!

A couple weeks ago our basement flooded when our sump pump failed. Never having dealt with a situation like this before I didn’t have a clue what to do. I called Puroclean when we first discovered the water at 9 pm on a Friday night. Daniel took my call, walked me thru the process and arrived at the house with his team by 8:30 am the following morning. Daniel’s knowledge and expertise helped my husband and I feel at ease during a stressful point. The professionalism and diligence of Daniel, Fabiola, John, Mike and any others I may have missed were unmatched and very much appreciated!

Our dryer recently stopped working due to the vent being so heavily clogged. To make matters worse, the venting system comes out at the top of our steep roof making it difficult to reach. A neighbor of ours referred us to PuroClean, and we are so grateful. They put us on their schedule for following business day. They were prompt, polite, and most importantly they efficiently cleaned our vent. Our dryer now works perfectly again. We would highly recommend PuroClean!

I'm so thankful to have been introduced to John Alessio through RE/MAX Concepts, as he has been helpful in assisting me with my clients on everything from plumbing, electrical, move-out cleans, mold inspections, and more. He's my first call, and if he can't do it he always seems to have the resources and the willingness to help! I appreciate you John and will continue to refer you every chance I get! Thank you for being a friendly, knowledgeable, helping hand!

John was great!
I love puroClean!

Very good service I didn’t expect nothing less

Excellent response time and customer service! First class company. Will use again in the future.

Great services!! These guys are top notch!! Highly recommend

I had mold on basement way
Found Puroclean on Facebook
They set up appointment showed up on time Tim and O J were very professional and friendly did a wonderful job in a very short time I would recommend Puroclean
For any household problems

We had water damage in the basement of our home. The PuroClean team came in immediately to help dry the basement, remove the flooring and test for mold. Their quick and professional work restored the basement and reduced the damage. If you have damage to your home or work property, I highly recommend PuroClean to be your restoration partner.

Great company, Daniel was the man!! Great service and help! Will be calling next time!! Helped with my mold and flooding mess.

This Company changed my life in seconds! My basement was flooded from a pipe bursting and they came to my rescue! I trusted these professionals so much, that I left them in my house to do the restoration most of the day. And when I came back, I was VERY IMPRESSED! QUALITY WORK in such a short amount of time! 😍 And that is an understatement! Picking them to do my restoration was one of the best decisions I've made!

Over the holidays and on a Sunday evening, our 25 gallon fish tank exploded in our basement. We contacted John and he immediately went out of his way to travel in the opposite direction to get his equipment and was at our house within a short amount of time to help us that evening (again, a Sunday evening during the holidays). For the next three days, including New Year’s Day morning, Tim came to our house to check the moisture levels, adjust the fans and talk to us about resolving all of our issues. We were fortunate to have no permanent damage or major issues but that outcome was only accomplished because of John and his team! I would highly recommend them as they are knowledgeable, professional, courteous and passionate about what they do! Thank you John, Tim and PuroClean!! Great work!!

This company was recommended to me by my realtor. Super impressed! I had submitted a contact form online and was reached out to quickly for someone to stop by and provide me an estimate.

They were very transparent and pretty much advised they’d be happy to do the work for us, but it’s pretty self-doable to fix on our own. Appreciate the honesty, which will save us lots of money compared to another pricey quote we had received from a different company! Highly recommend!

Daniel and his team were fantastic. They came out the same day and gave me analysis of the problem and what it would take to get resolved. He was responsive and professional throughout the process. I would highly recommend to anyone in the DSM area.

Our dryer was taking a long time to dry our clothes. We decided we needed to find someone to check and clean out our dryer vent. We found The PuroClean of Des Moines Team and I'm glad we did. We contacted John and he responded immediately. John and Tim arrived at our house on time and got right to work. They were careful to protect our house by wearing booties over their shoes and made sure the equipment was secure. Their equipment was top of the line! After completing the cleaning process, John shared a video of our vent with us. He was able to explain where and why we were experiencing long drying times with our dryer-we had a bend in our vent in which lint had compacted and was building up enough to cause a significant blockage. John was very thorough is his explanation and answered all of our questions. The blockage and the entire vent was cleaned out beautifully. The clean up was perfect. You would never have even known they were there! Needless to say our dryer is drying our clothes much faster now! We were very impressed with the Puro Clean Team and would highly recommend them to anyone in need of their services. Thanks John!

We woke up at 3am on Tuesday morning to a flooded basement. 7 inches of rain in a very short time. My husband contacted Puro clean in the very early hours. John answered, listened and got on calling a crew in to help. They had a quick response time. The whole crew did an amazing job emptying our personal belongings, removing the padding, drilling holes in drywall. This morning everything read dry on the meter!! I do believe their fast response time, knowledge and all the equipment has saved our basement. They are Awsome to work with and very professional. Keeping the calm when I was panicked. Thank you so much.

We used PuroClean for carpet cleaning and couldn’t have been more impressed. The crew was very down to earth, yet professional, and explained each step of the process. They were respectful of our home, and did a great job. We highly recommend them, and will definitely use their services again in the future.

We got water in our basement and called Puro Clean of Des Moines! We had the best experience. They were fast to respond and started the drying process right away! John and Daniel were great as well as everyone that came into our home. Hopefully we never need them again but will not hesitate to call them for help!
Thank you PuroClean

Wow what a great experience from ALL of the guys at PuroClean in Ankeny. My basement flooded and the Owner took my call at 9pm. They were very professional and respectful of my home. A basement flood is stressful, but these guys had great positive energy the entire time. They worked directly with insurance and had great communication with me.