All reviews for R.J. Nelson Co

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    5

    The service rep, Colton, was very professional, thorough, knowledgable, and courteous. Couldn’t have asked for a better rep, he’s a keeper RJ Nelson! He even set our a/c back to the temp it was at when he got here.

    5

    Colton was pleasant and very professional. We will do business with RJ for any of our future needs.

    5

    Called to just receive a regular checkup/maintenance on our AC/Furnace. Receptionist, Stacy, was very fast, efficient, and courteous in scheduling our service. She gave us a 1 hour timeframe in which the technician would arrive. Alvin, the technician, arrived easily within that time frame. Alvin provided professional service. He communicated any issues of concern and provided his input for us to continuing having an efficient system. We have arranged to have annual spring/winter maintenance with them.

    5

    Highly recommend Alvin Ring at RJ Nelson. My service call was professional in every aspect, starting with receiving a reminder text ahead of time, Alvin answering my questions, and even the gentle recommendation to look into getting carbon monoxide detectors installed. I am confident that my HVAC system is ready for winter (and subsequent months) and appreciate the services this company provides.

    5

    Perfect hospitality. Didn't try to sell me something I didn't need. Quick and professional. And very knowledgeable, taught me some things and went the extra mile to make sure there wasn't any CO2 leaks.

    5

    Actually this is my first time getting a new AC/Furnace and I didn't have time to look at the installation right away but later I looked it over! All I can say is the RJ Nelson employees did a totally amazing job with the installation all around. I appreciate the excellent work and I would definitely recommend this company to everyone I know. Thanks again to the crew at RJ Nelson. Mr Ochoa

    5

    RJ Nelson Company provided excellent service. The technicians were on time and very professional. I highly recommend RJ Nelson for all your heating and A/C needs. I like dealing with a local family owned company.

    5

    A little late but back in December they came out to my home and installed a whole new furnace. Very professional and polite and then when we had negative temperatures our furnace tripped and wouldn't come back on. They had someone out to our house within 24 hours and got it to work again I highly recommend RJ it's a family-owned company so they won't try to pull one over your head

    5

    Very good, polite, informative. Got us on annual program checked humidifier filter just all around great guy. A good addition to your company. We had Tyler before and loved him too.

    5

    We had issues with our furnace right before Christmas. Jess was prompt, professional, knowledgeable, and got us fixed up. He kept a tidy workspace and I appreciated the fact that everything was left the same as when he came in (as that isn’t always the case). This isn’t the first time we’ve used RJ Nelson, and won’t be the the last! They are honest, efficient, and consistent in their work and I’d highly recommend them!

    5

    Alvin did a great job., as always…Thanks

    5

    Colton, came out right away to help get my furnace back running. It was -5 out and we would have been freezing all night if it wasn’t for him. He communicated very well and was very educated about what was going on! Highly recommend Colton and RJ Nelson.

    5

    Our tech guy was Carlos, very informative, professional, top notch
    Our bill was very reasonable.
    Super happy with our appointment 😊
    Will be using this company from now on

    5

    The service guy name was Carlos,he was friendly and knew what he was doing,and he answer all my questions and and got to me with information.this is the only place I would recommend to anybody.

    5

    Alvin came out today to work on our humidifier on our furnace. He was great…personable and professional. He gave us suggestions and answered all of our questions. We have used RJ Nelson for several years now. We have NEVER been disappointed! We have had different service people and they are all good! We would not use anyone else - THANKS!

    5

    My AC died during the recent heat wave and needed to be replaced. Alvin my service technician was honest, straightforward , and listened to my needs. The installation crew did a great job solving some airflow issues at the time of Install. My new system is working quietly & efficiently. If you are looking for a small business that operates with honesty & integrity I would recommend RJ Nelson!

    5

    I’ve been working with Colton on a few service and equipment items, he’s prompt, he has excellent follow through and he’s super kind as well. I’d highly recommend him and RJ Nelson.

    5

    Great bunch of guys. Very polite and efficient. Done earlier than they estimated.

    5

    Rj nelson was great to work with. Everyone on staff went out of their way to help. They listened to my urgency and were super understanding about my needs and advised me well.

    5

    This is my second experience with Carlos and both encounters have been great. Definitely a company I can rely on to help and do the right thing.

    5

    Meeting Carlos today was great. Colton has always been so friendly and genuine. Carlos explained to us that he loved the fact that he works now for a small town family store. He seems so pleased with the company. I’m happy for him and for the company for taking a chance on him. Thank you for that. He is so friendly and seems to want to help the customers!! We are impressed with your choice of staff!! Colton is great and Carlos will follow in his footsteps!!