All reviews for Arbor Masters of Des Moines

My husband had been for some time looking for a dependable and reasonable tree service that would take care of our needs relating to the large tree that had outgrown in the front yard. A representative from Arbor Masters called right away when we enquired about the service, came out on the same day and gave a quote after looking at the tree and asking my husband what he wanted done. Not only did they take care of the needs they picked up the debris and the extra limbs & leaves from the yard. Very professional from the beginning to the end. All four men even looked like they enjoyed doing it.

My poor baby Gypsy was missing for going on 5 days.

Late last night after one last walk around before bed, I finally heard her little meow. Little did I know it was coming from above me as this girl climbed up a massive tree in my neighbor's yard. We called around forever trying to find someone who can help. Fire stations say they only help on TV. Most of my other resources were out of the metro for other projects so I was quickly running out of options After all the calls, tears and defeat (we are predicted major storms tonight)....ARBOR MASTERS showed up. Ryan and Brady were beyond amazing, compassionate and professional. I expressed the importance of this cat to them since I got it when my mom was alive at the very start of her cancer journey and she was the one who named her. We chatted for a brief moment but they were ready to immediately jump in and save my sweet girl. They went absolutely above and beyond.

Ryan, your bravery is insane. You are definitely a hero and I am so grateful for you both!

Rhonda at the office- I can't thank you enough for being the nicest and most compassionate person I spoke to during this mess. You were amazing to deal with.

Professional arborists who are supported by a hardworking tree removal crew. They Went to work and got the 29 yer old sick aspen tree removed, and trimming of shrubs and other trees as well as stump removal was done in about five hrs. I asked to save some of the Aspen trunk and branches, and they complied. Clean up was better than average. Their service equipment is in good shape.

Glad it’s done and done well.

Thanks crew.

Great experience with Arbor Masters! I was convinced my arborvitae trees were on their last leg, but Josh the arborist came out the same day and quickly put my mind at ease.

He thoroughly checked both the struggling and healthy trees, explained everything in plain English, and determined it was just a watering issue,not the tree crisis I had imagined. I really appreciated that he didn’t try to sell me any unnecessary treatments, just honest, knowledgeable advice.

Also, Rhonda the project manager was super friendly and easy to work with, which made the whole experience even better.

Professional, responsive, and refreshingly honest. Highly recommend!!!

Arbor Masters cut down our large tree and removed the stump. They were professional and extremely knowledgeable. They cleaned up our yard very well. We really appreciated the work they did for us.

Ian and crew were terrific! They were very considerate of my lawn, my house, me...just everything. Ian made sure I was pleased with all they had done before they finished up. I will definitely recommend Arbor Masters to friends, and will have them back again with it is time to do my remaining trees! Thank you to your and your team, this has been a terrific experience.

We had a tree in the back yard that hung over both neighbors' fences. They sent 5 individuals, who were on time and efficient. I complicated matters requiring them to return to load the large trunk of the tree in my brother's truck for recovery. Once again, they (3 individuals) were on time and performed all work in a professional manner. Thank you for a job well done.

Very disappointed. Would not recommend.

We were excited to hire them to trim our tree in the backyard with their great ratings and reviews. At first, the customer service was amazing, which is why we chose them. They were supposed to come on a Thursday, then Friday, then it turned into Monday. I reached out that Sunday as I had not heard anything, so communication declined quickly. When I got home from work on Monday, I balled my eyes out. They did a horrible job; destroyed plants, put big holes in the yard, broke out the window in the tree house, did not trim the tree as low as the proposal pictured. My husband called them on the 23rd of April to see if they would fix the damage, trim the tree lower. They told my husband they would be out to fix the holes in the yard and reevaluate the tree, but that still has not happened weeks later. This has been a horrible experience for us.