All reviews for Kohles & Bach Heating & Cooling
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Philip was amazing....knowledgeable, helpful, incredibly kind, and the type of service one dreams about. Excellent all around, especially when inspection turns up problems we weren't anticipating. He helped guide us through what was needed and worked with us to fix it moving ahead.
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Phillip is always friendly, efficient and tidy when he comes for our annual fireplace clean and check. Making my appt was easy and appreciated the call for arrival time and a texted photo!
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Philip did an amazing job diagnosing and repairing our gas fireplace issue. He is top notch and would give him higher than five stars if we could!
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Quickly fixed our fireplace. We were a fairly distant service call that had previously had someone local attenpt to repair our fireplace with no success. Very professional and successful on our repairing our concern. Philip was great!
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Kohles & Bach have been semi-annually servicing my Lennox HVAC system ever since they installed it ~10 years ago. The service techs have always done a very commendable job of keeping my home cool in the summer and warm in the winter. The two times that it needed a minor repair, they fully explained the issue to my satisfaction and definitely did not even attempt to up-sell me on anything. I especially want to give props to Service Tech Sherrill James. Sherrill is a knowledgeable worker and an honest man. Kohles & Bach, if you are reading this, give the man a raise. Or at least buy him lunch. :)
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Sherrill is has been my service guy the last 2 or 3 times. Knowledgeable, thorough. I will continue with Kohles and Bach because I trust him. Thank you.
Also when calling to schedule the ladies/lady is also very friendly. -
Great guy. Super friendly. You received a time range then a call when they are on the way. You get a picture of your tech.
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Philip was great; by far the best Kohles & Bach technician who has serviced my fireplace He is very knowledgeable, pleasant and very respectful. He took time to explain the issue with y ireplace Thank you.
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Phillip was a joy. Friendly and knowledgeable. He explained everything he found on his inspection and what was needed. He worked quick and was on his way. Would recommend him and Kohles and Bach without hesitation.
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Fantastic experience! Very knowledgeable! Thanks to Garrette for getting our fireplace back up and running!
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I would definitely recommend Kohles & Bach. The technician, Phillip, was outstanding. Knowledgeable, kind, courteous, and efficient. He got our fireplace back up and running in no time.
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Had Heatilator gas fireplace annual maintenance performed.
Service tech was very knowledgeable of the product and also was very friendly and informative.
Will definitely use again.
Same tech returned to install remote control. Was very satisfied with his work. -
Garrett did a great job checking my furnace. He was very professional and thorough. I have never had bad service from Kholes and Bach.
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Brandon was very knowledgeable and did a great job installing our whole home humidifier. He also fix a problem with our gas fireplace blower fan. I would definitely recommend Kohles & Bach for HVAC services.
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Thank you for the exceptional customer service I received from Brandon regarding the maintenance on my furnace. He was friendly, attentive, and went above and beyond to explain everything! He was prompt and professional . He is truly an asset to your company!
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I had a blower installed in my gas fireplace. Phillip was prompt, friendly, and went over every aspect of the fireplace with us and made sure we understood how the fan operated and how to adjust it. He was great!!!!
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These people are the best! Know their stuff and always professional and get the job done leave The job site clean and neat have them back every year. I have two Gas fireplaces they run perfect highly recommend!
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Fireplace repair:
Phillip was a polite and kind man with a smile like sunshine. He is a knowledgeable technician that shared future maintenance schedule, the feasible longevity of the fireplace, and answered all of my questions about operation, heat distribution, bird access, etc. The fireplace area looked better after he left than when he got there. This company gets 5 stars for Phillip, an outstanding technician and for their automated customer service text bot. Kohles and Bach is going in my contact list. -
A GREAT job by Phil. Professional, courteous and all around well spoken man. Took the time to explain each step he was doing. Cleaned up afterwards and just took care of everything. More than impressed with his work ethic
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Philip was great. Efficient, personable, professional, and answered all my many questions patiently and thoroughly. You can tell he really loves his job.
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The tech was very good, knew what he was doing, answered all questions & was professional, polite & courteous. He was personable & friendly & made sure the area was clean when he finished. He should probably get a raise in pay....