Landscaping reviews in Norwalk, Iowa

We used to have really good service with Norwalk seasonal services but I don't know what happened lately. It's not so much about their lawn Care or plowing services but about their actual customer service. When you call in, you get a receptionist who knows absolutely nothing about your account and can't access it. What good she is. I'm not really certain. She takes a message and absolutely no one gets back to you. We're moving to another area of the city and no longer need our services and we've been trying to get our money back as we prepaid our services in advance which included 10 plows we have not used. We accidentally paid for lawn Care for the upcoming 2026 year which was reimbursed to us twice once by check and once by direct deposit. As they owed us for for the plowing, we did not return the double payment as they owed more than the amount of the double payment. We are still trying to get our money back and we've been told that the owner will give us a call back but that was more than a week ago and still no call. Today it snowed and we still have an ongoing contract with them and they still have our money. Contractually they should have shown up today and plowed our driveway and shovel our walkways but they didn't. As they still have the balance of our money they would still be legally obligated to fulfill their duties. When I called this morning to discuss it I again got the supposed receptionist who can't access our accounts and of course would pass on our information to who knows who who does nothing and doesn't call us back. I am absolutely sick and tired of dealing with this pathetic company and will be calling the Better Business bureau about the lack of cooperation I have been receiving. Do not prepay your services with this company. Really consider who you're doing business with. It seems like they don't know how to do their bookkeeping or conduct proper business. I should also mention that we've always paid on time and been good customers for several years now. We definitely didn't deserve this treatment.

4 Seasons is awesome! They cleaned and trimmed our yard. Our lawn looks better than it has ever looked. Their response was prompt and completed the job promptly. Every one of the employees was kind and were really hard workers. I look forward to working with them in the future.

We love the NSS crew. They're always super friendly, efficient, and get the job done. From holiday lights to yard clean-up and beyond, we highly recommend Clayton and his crew.

Norwalk Seasonal Service did an amazing job designing and building our backyard oasis! They were great to work with in the design process, really listening to how we would use the space. Their team executed the plan well and even suggested improvements as they completed the work. A minor detail, but I was so appreciative of how well they cleaned up at the end of each day! Clayton has been very helpful in answering all the questions we’ve had as the work progressed. We absolutely love our new back yard and would work with NSS again!

The team with Creative Nature did a wonderful job turning the sloped side of our fence line from an eyesore into a beautiful planting area (check out the before and after). Clayton was a wonderful contact person- I always knew what was happening and even when there were hiccups, they worked to get them resolved in a timely manner. The entire crew was awesome- they even left our gravel path better than when the project started. We were able to get this project done from quote to finished product in just a few weeks which was amazing. Highly recommend and will be using in the future for more projects!