Janitorial reviews in Urbandale, Iowa

Fast response to our request for information, and we had our carpets cleaned within the week at a very reasonable rate and no disruption to our business. We'll use them regularly now!

In any business, it’s nearly impossible to make everyone happy all the time, but ServiceMaster goes above and beyond to try. Their customer service and follow-up are truly outstanding and unmatched in my experience. Every staff member I’ve dealt with has been professional, friendly, and genuinely invested in making sure we’re satisfied. They make the process so easy, and it’s clear they really care about their clients. If any issues arise, they’re quick to respond and always follow up the next day. Highly recommended for anyone looking for a janitorial company that values customer happiness and consistently delivers excellent service.

Did a great job. Never a long wait to have them come to the office! Bret and his team are so easy to work with. Thanks again!

We have had them clean our carpets for several years because they consistently do a great job. Bret and his team are true pros!

We’ve had an excellent experience working with the ServiceMaster team. Their staff consistently delivers high-quality service—our spaces are always spotless, and their attention to detail really stands out.
What we appreciate most is their attitude and ownership. The team is proactive, takes pride in their work, and regularly checks in to make sure everything meets expectations.
We’ve also received positive feedback from our internal teams, including compliments on how friendly and helpful the staff is—going above and beyond, even assisting with things like equipment guidance when needed.
Overall, they are dependable, professional, and a great partner to work with. Highly recommend!

If I could give it less I eould

Best job ever.

Great company! Responsible and thorough cleaning. And they care about the Des Moines community.

Great customer service, have been a client for many years and Brett and his team are great. Highly recommend!

I manage the cleaning contract for a business with 1.2 million cleanable sqft. Service Master has been providing excellent service for us for over 20 years now. They are extremely professional, responsive, and honest. They do amazing work and I couldn't recommend them any more for your janitorial needs.

Brett was great to work with. Friendly, he communicated well what to expect and efficient. Carpets looked and smelled great, will definitely use again.

We used ServiceMaster Green in the summer of 2023 and in the summer of 2024. Both times they offered great communication and service. They worked with us to schedule the carpet cleaning when it worked best for us. The carpet looks great and we were very pleased with their work.

we had a stain that was 10+ years old and it is gone! Great response time and friendly Service!! Thank you Bret & team!

Very good job

Was very impressed with the quality of the services and the ladies were great, couldn’t ask for better.

House cleaning service was wonderful, very professional staff and everything was beautifully clean!

Very thorough and precise. Our office looks amazing after the staff has been here. Would highly recommend.

Great experience overall. The office looked noticeably cleaner and smelled fresh right after the service. Definitely a team I’d recommend if your workspace needs a reliable, thorough clean.

The home cleaning girls do a great job cleaning my home. They are on time, respectful, complete the job in a timely manner and see themselves out after checking over their work. Highly recommended & the price is right. Thank you Merritt Company!