Fence Contractor reviews in West Des Moines, Iowa

Travis came out and installed my invisible dog fence system today. He was on time and the wire install created almost no visible damage to the lawn. Thanks. It’s been a great experience.

Andy did a great job of educating us on fence options…very professional. Travis installed our fence and did a great job of explaining the process. Very happy with our experience thus far.

Travis was our technician. He was very prompt,courteous & knowledgeable. Was good at troubleshooting & explaining things. Overall he did an outstanding job. Thanks Travis

The company installed an invisible fence for us. They provided 3 training sessions for our 2 German shepherds. Andy was a delight to work with and most importantly, our dogs have responded well! We would highly recommend purchasing from them!

We love our fence and so does our dog Sam… it has made a world of difference…everyone from customer service, to the gentleman who installed and Tony who did the training were amazing! Thank you!

Travis refigured an invisible fence for us in order to keep the dogs in the backyard. He was kind, professional, and efficient. The enclosure works great. I highly recommend this technician! Thank you Travis and Invisible Fence!

Travis did a wonderful job installing our invisible fence at both our location and our daughters house. He worked with us on training our dogs and was great to work with.

We have had the Invisible Fence product for over four years and the only regret I have is that we didn't do it 20 years ago with our other dogs. We can leave our beloved dog out in the yard unattended until she wants to come back in. About a month ago the back-up battery started beeping and when I asked the customer service to help me with it they told me what to do without making a house call which would've cost me $50. So thanks very much extremely satisfied customer.

Invisible Fence Des Moines is the best in town! Always a friendly voice on the phone, quick scheduling, and excellent technicians! We had Christopher this week putting new backyard line and he was fantastic! Thank you!

The process was very quick and well scheduled/communicated. Tony and Austin were both great to work with! I love that my dogs have more freedom now!

Christopher was our installer and trainer. Wonderful job on some pretty challenging terrain. Less than one day and our pup is already respecting the border.

We have three dogs and had been considering invisible fence for awhile. We finally decided to do it and I am so happy we did. Every time someone came out, they were very friendly, professional and knowledgeable. One of our dogs wasn't reacting to the collar and wasn't being contained in the invisible fence so I called and someone came out the same day to bump up the collar. It still wasn't working so instead of switching to the max containment collar, they changed the prongs on the collar and it is now working appropriately. The dogs love being outside and are able to run around the yard without us being outside and they can stay out however long they want. It's a little pricey, but if you compare it to an actual fence, it's very reasonable. We live in an area that has a decent amount of woods so a real fence wasn't really an option. I would recommend this company to anyone considering a fence. My dogs don't go near the perimeter and training them was very easy. Overall we are very satisfied!!

I DONT RECOMMEND!!!! At first I thought I was a cool concept. However. If I could put pictures of the burns and holes in my dogs neck I would. The vet said the collar was most likely malfunctioning from it getting wet in the snow. My dog has 4 or 5 holes in her neck and they won’t even cover the vet bill. Never once when going over this did it get mentioned.the lady told us because it’s rare that it will happen that’s why it didn’t get brought up when we called on the way to the vet. It is rare they should still warn their customers and give them signs to watch for. Now my dog needs more follow up appointments and this is all out of pocket. If I could give them zero stars I would. NOT TO MENTION THE VET ALSO SAID THE SHOCK AND CAUSE THEIR LUNGS TO FILL WITH FLUID… the collar is still the same way they fitted it to her and the collar comes off at night

Invisible Fence of Central Iowa ---- DO NOT RECOMMEND!!!!!! If I could give them zero stars, I would. We purchased Invisible Fence in 2008, from Invisible Fence of Central Iowa. We have spent thousands of dollars in the initial installation, dog training, landscape rocks (to keep dogs out of landscaping, etc). The system is supposed to have a guarantee of performance or money back and a lifetime warranty on equipment. This is all a joke. They will take your money and when you start having problems, they will do NOTHING as long as the collar works on their system in the office. In 2020, our six year old dog's collar started failing (did not consistently give a correction). When I took the collar (that was supposed to have a lifetime warranty) in, I was told that it was dirty in where the battery goes (I had already cleaned it), she cleaned it, tested it on her machine and said it works fine. I took it back home and within 17 days the collar quit working again. I called the office and was told to clean it again and then monitor it and document which I did. Today, after the collar has failed ten times (that I know of), I took the collar in to the office. After messing with it, she got it to work and said that it works on her machine so she could not warranty it. She also stated the correction was set low and so she needed to increase it. No acknowlegment that the setting had been fine for six years or that when the collar is NOT working (which is why we are having trouble in the first place) it doesn't matter what the setting is. Could I give them one more chance? What if on that one more chance, my dog is not so lucky and gets hit on the road.

Our experience was flawless. Tony did a great job with our Merci, she love him!! Now our Jack Russell has all the exercise she needs. I recommend Invisible Fence to anyone wanting to give that extra care to their pets!

The invisible fence install and dog training was done on schedule, on time, and professionally. Chris did a good job training my Golden Pup to know where not to cross! She can now go out without supervision and enjoy the whole lot and I'm highly confident she will not escape.

I love our Invisible Fence and the freedom it gives to my dog. I don't worry about her and we get to play and fetch without fear of her getting away. Travis was here today to do a wire hide and found a few places that needed some help over winter. I appreciate him making sure my dog is safe!

I just had the invisible fence installed about 3 weeks ago and it's working great! I've been very happy with the customer service received and with how knowledgeable all of the trainers have been. They really make sure that you select the right option for you and that you understand how everything works. Everyone has been extremely friendly to me and my dog....you couldn't ask for a better group of people to assist you through this process. Thanks so much for giving my dog the freedom he deserves!!

Tony was great!
Appreciate your help.

Our installer Chris was amazing and the service was AWESOME! Way more than expected and went above and beyond with my fur kids! I was blessed by winning the invisible fence in a contest but would have gladly paid for it! First Class treatment!

Travis was our technician! He was prompt, friendly, and knowledgeable. He fixed our three breaks (made and repaired horribly by MediaCom) and replace my 12 year old board with a more up to date board. I didn’t know I needed it. He also gave us advice to have MediaCom pay for the repair. Thanks, it works great now!!!