Window Installation reviews in West Des Moines, Iowa
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Absolutely the best. Kody, Gabe & Kyle installed the huge LR window and BD window in 2 1/2 hours. Cleaned up afterwards and removed our old windows. We were impressed with their professional.
Windows definitely are an enhancement for our house.
Our plans will be to install more windows with Renewal by Anderson in near future. -
I have needed new windows for some time and decided during the State Fair this year I should look into them as it is supposed to be cold winter and high heating prices. The salesman come to my home and showed me a sample of a Renewal by Andersen window and told me all the discounts I was eligible for. I decided I should go ahead and have them installed. They came at 8:00 a.m on Monday and had them all put in that day then came back on Tuesday to finish the outside and we're done by noon. The workers were nice, worked hard and answered any questions politely.
Thank you -
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Huge thanks to Jont, Manny, and Christian from Renewal by Andersen of Des Moines! They installed my new picture window and sliding glass door, and everything looks amazing. The guys were super friendly, professional, and worked efficiently—plus they cleaned up everything before they left. Couldn’t be happier with how it turned out! Highly recommend this crew! -
The guys who installed my new windows were great. They were respectful, polite, answered any and all of my questions. They made sure I was happy with how the windows worked & how they looked both inside and out.
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The team is very good at their job. No hesitation in making sure the project stayed on track. They are good at thinking problems out. We have an unusual ceiling. They were able to get the windows installed in less time then I thought they could.
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April 1st our new Anderson Renewal windows were installed. No joke! My very mechanical husband was ecstatic with the installation by Gabe and his crew. For me who arrived at the end of the process I was more than pleased with the time given to me to answer all my questions and explain the couple of things the crew want the service person to check. Although small inconsistencies Gabe assured us they will be improved when the service tech checks them out. I so appreciate the time and effort put in. My husband always says it is worth spending the extra money when you are happy with the service and I agree. Thank you!.
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We ordered our picture windows, bedroom window and slider door from Renewal by Anderson and had them installed.
Phil came out to look and give us quotes. He was a little overwhelmed when he came over as he didn't get the design quite right. He over quoted us on the picture windows by $5000, as he thought they needed to be custom instead of a window casement unit. He called back to let us know.
Clay came over also to measure and that is when Clay found the error that Phil had made. Clay measures and makes sure the sales folks have the right measurements to order.
We wanted to spend the same amount, so we added a bedroom window. He quoted us the same price. A few days later called back and said it was $500 more. We opted for a loan, so we asked can we roll that into the construction loan? We were approved for more than the quote, so adding $500 should be ok. Phil advised that I had to call the loan company to check. I did and they treated my like a kindergartner that didn't know math, because the loan approval amount was more than the quote. I called Phil back and it took him another week before he placed the order. I don't know why or what the mix up was, but he didn't place the order on time.
Fast forward 4 months, the tech came to put in the windows. (BTW I had not heard from Phil this whole time, since he put in the order. Renewal sent emails about status and when they would be at the house to install)
Mac and Miles were so professional and they knew exactly what to do. I LOVE our new windows. The craftmanship is top notch. We had some custom wood trim and they matched it perfect. The windows were put in the 1st of October.
Mac and Miles were at our place for two days, originally scheduled for 3. Clay came by both days to check and make sure we were happy and everything was going as planned. Mac and Miles asked if we needed anything or had questions about their work. We had a few adjustments including a piece of wood to cover the metal on the slider. They accommodated us without complaint.
When Mac and Miles left on day two, we had a questionnaire to complete and one of the questions was "Did your sales folks show up to see the work or check on you as a customer". NO, Phil didn't come by and didn't call.....until the paperwork came back that he didn't show up. Because he text at night on the 3rd day and wanted to see the work. He called and asked if he could come take some pictures. I had just been diagnosed with breast cancer, met with the surgeon on the 2nd day of install. It was a very scary time for me. Phil wanted to come when Mac and Miles had already left. We told him sorry we were busy, but he was still asked if he could come out and take pictures of the outside. I was already going through so much, I thought it was rude that Phil couldn't make time for us on the days of install. The whole build was $33,000. You think the sales guy would make an appearance, but maybe our amount was not large enough for that type of service. He sent a Christmas card and asked to take pictures. I think you missed your "window" of opportunity. The windows are beautiful, I wish you could showcase them.
We do need to get some more windows and another slider door this year.
Regarding the windows and doors themselves. They have made a very significant difference in our heating and cooling. The heat and fireplace don't have to work as hard, because air is not escaping through the windows and door cracks. The old windows were 30 years old and no insulation around the windows. Renewals windows don't leak air, they are not hot or cold to the touch or when you are standing next to the windows. The windows are clear and make such a difference looking outside. The windows and the wood around are beautiful. It is a major improvement for our house.
This was a significant investment in our house and it was worth spending the time and money to get new windows and a slider door. -
Frank was so informative and explained the process very well so I was confident I would receive excellent service. When installation day came around, that is exactly what I received, excellent service. After the installation, Caleb conducted a walkthrough with me to show me how to proper operate my new windows and make sure it was up to my satisfaction. I will be using Renewal by Anderson in the future.
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We had a fantastic experience with Renewal by Andersen, from the initial sale with Dave to the installation by Jont, Manny, and Christian. Scott even stopped by to check in with us and meet the team! Everyone was incredibly friendly, helpful, and professional.
Whoever was responsible for the music at the installation event deserves two thumbs up from the Parker household ;)
We are greeted by a breathtaking sunrise in our beautifully transformed sunroom every morning, thanks to our Renewal by Andersen windows. They have improved the aesthetics and brought the outdoors in, creating a serene and inviting space.
We are delighted with our new windows and the exceptional service from Renewal by Andersen. We look forward to returning as we upgrade the rest of our home. Thank you! -
Kody and Kevin with Renewal by Andersen replaced my sliding door today. They were extremely professional, knowledgeable, efficient, polite and friendly. Their workmanship is superior and I couldn't be happier.
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Jont and his two workers were very efficient and totally knew what they were doing. Very fast and very thorough. The windows look beautiful especially the oak trim. Now I can see perfectly out them!!! Thank you all. I would definitely suggest Renewal by Andersen to a friend.
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Jon, Manny, and Christian installed our new French Door slider today and did an excellent job. Very satisfied with their work and clean up afterwards. Have worked with Renewal by Anderson in the past replacing all the windows in my home. Excellent company to work with and i would highly recommend them to anyone looking to replace their doors or windows.
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Mac and Myles did an excellent job installingour windows. They laid down runners to walk on when in the house. Then they vacuumed when they were done in the house. We had 16 windows replaced and they only took roughly 10 hours. I would highly recommendthis company to any one.
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Great experience with Renewal by Andersen😁. Started out with a really good experience with our salesman, Brian, the window measuring and then Don and Danec did an amazing job installing our big picture window! Everybody was on time or even early for their appointments, communicated with us before, during and after so we always knew what was going on and they were so efficient and cleaned up after themselves. I would highly recommend Renewal by Andersen for anyone looking for great quality windows and very efficient and personable staff!
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Unbelievably impressed by the product, the service and the installation team. Jont, Manny, and Christian were so professional and considerate with our home, our dogs, and our property. They did an excellent job installing a window and replacing our sliding door with a window. They were knowledgeable, efficient, and polite. I couldn’t have asked for a more stress free and enjoyable experience
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Renewal by Andersen was great to work with. Our sales rep, Brian was easy to work with. He listened to our wants and needs and found the perfect windows and patio door for us. Communication regarding the status of our order was timely and accurate. The installation crew was awesome. Gabe, Asa and Josiah were very friendly and courteous. They were careful to protect our floors and walls and did an excellent job. In 9 1/2 hours they removed and installed 11 windows (two of which were 8’ picture windows) and a patio door, and cleaned up everything. Highly recommend using Renewal by Andersen.
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The 3 man crew was on the 7 windows carefully and quickly. Completely replaced all 7 without any issue even having to reframe the trimming. They changed out a door as well cutting out the old one in no time at all. Excellent work well worth the prices. Sealed all the trimming for all of them and finishing cleanly.
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The highlight of my husband’s birthday was the installation done by the team from Renewal by Andersen. One of their policies is that they perform their work even in inclement weather, so it didn’t matter how cold it was outside (and it was COLD!) they came in and removed our triple panel windows on the water side of the house and replaced them with huge single panes. They completed the cove side and then came back the following Sunday and spent the entire day here completing the project on the master bedroom side. It was difficult to imagine what the finished product would look like, but I have to say that it’s so much more than we even imagined, and our views have been enhanced almost beyond description, in addition to no more condensation like what appeared on the single panels. Also, the composition of the windows keeps the temperature inside the house steady, as opposed to letting the sun (or lack there of) make one side of the house really hot (or not) during certain times of the day. If you’re considering Renewal By Andersen for projects at your home, we highly recommend them. At least in our area, their service has been stellar from the date of the first appointment with the presentation guy, to the completion of the installation. This is something that we’ve been considering for several years and I’m so glad that we finally took the leap! Unlike The dining room photos, the plastic coating was still on the bedroom windows when the photo was taken.
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Jont, Christian, and Manny did a GREAT job. Quick and efficient, they cleaned afterwards. The patio and French doors look wonderful and the windows are so much better. They walked us through everything and answered our questions.
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Met with Brian to talk through window options for my 21+ year old windows. He did an excellent job walking through what Renewal by Andersen had to offer and why they are a top choice. I ended getting 3 of our windows replaced upstairs. Kody came to do the install. Very professional, knowledgeable, and informative. I will definitely be requesting more services to be done for the rest of the house when it’s time! Thank you, guys!!!
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Excellent job!! We had a team of 2, Javier and Javier Sr., they were very professional and super friendly. Javier explained things in detail to my husband and I during the patio door install. They did a beautiful job, clean up was excellent as well. We are beyond happy with our purchase!