HVAC reviews in Basehor, Kansas

Justin is the 2nd generation owner and is doing a great job w customer service. This is a family business that does the job right the first time. I wouldn’t go anywhere else.

Chim-Chiminee is great company and does fantastic work. They are experienced, respectful of the home when they work, thorough, and quick. The scheduling process was quick and responsive.

Had an appointment between 12 PM and 3 PM, so I stayed home from work. Nobody called, nobody showed up. Left multiple messages and nobody has returned my call. Horrible customer service.

We were so pleased with everyone we worked with from Mechanically Inclined. They were professional, informative and prompt thru the entire process. We’ve already recommended them to friends.

Mechanically Inclined employs knowledgeable technicians who are polite, tidy and prompt.
The office is always responsive to my needs and nice to talk to.

This company was set out by our warranty company 1st American home warranty, they did the same thing to us that many on here have complained about they wanted to charge us $225 to come next week to clean our air conditioner, put some change some duckwork, in the meantime they left our air conditioner with 2 raw wires on the outside so our air conditioner start working when I complain to the warranty company They said our air conditioner was beyond repair and to deny our claim. The worker spent most of his time taking photographs and given me estimates instead of pixing our air conditioner now hes saying that it's beyond repair even though he gave me a "for 225 to clean it next week and 695 to move the drain hose. This is the most dishonest company I have ever come across. Type Responses are lies and should not even be able to take into consideration. You never told me that the warranty company would rule out and deny my claim that's a straight up lie you can get on here and answer with your lies but they are still lies. You are completely dishonest,no one should use you. Not to mention that you are not vaccinated and do not wear a mask inside someone's house. Here it is the end of September 2021 and my AC is working just fine after another another AC company came and put free on in my unit. Again buyer beware do not hire this company.

Katlyn called Friday with a time for a service call the following Tuesday. The technician called ahead, showed up on time and fixed the issue with my AC. Excellent! No problems here.

I wish I could leave zero stars. After spending over 5K, two AC units, 4 months of no AC in 90+ Kansas heat. We decided to cut ties with them. Next company we used for routine maintenance said “the did the ultimate Frankenstein job”. Stay away, or spend 1000s and be in my shoe.

Joe was here on time. Obviously knew what he was doing. Clued me in on a few things about warranty companies that will probably save me in the future. Took care of the problem with no hassle. Air is sure cool now. Thanks Joe!!!

If i could give no stars i would. This place is absolutely the worst customer service i have ever encountered. They work with home warranties and lets just say i havnt had AC in a month. They use excuse after excuse and say they are a small company with only 2 technicians thats why it is such a wait.....total idiots dont use them! Your Welcome!

Jim was very professional and helpful. He did a good job of explaining our options to repair or replace. Pricing seems very fair as well. Thank you Jim.

We've had an appointment scheduled for almost a week with this company. Today we wait for our appointment scheduled promptly between 8am and 4pm. We call at 4:05pm asking why no one has showed for their appointment. We're then told they don't service our area. Really you couldn't figure that out when the appointment was made? You couldn't realize your mistake in the days leading up to the appointment? Could you at least have called the morning of to tell us you weren't going to show up? Horrible service, to put it kindly.

Above and beyond expectations! Ofcourse our AC went out on the hottest day of the year so far. Mechanically Inclined was there immediately and knew exactly how to fix the issue without hesitation. Extremely professional and took the time to explain to us each step along the way. Highly recommend!!!! Thanks a million!!

I had them install a new heating and cooling system at my business. I got great service and have recommended them to friends. When im ready to upgrade my units at home I will be calling them.

Read the reviews. Don't waste your time or money. Not trustworthy. First of all, they don't even care wearing a mask when they come in. The technician won't ask you to sign on anything or no paper works after work is don. You will receive a statement via email with signature (scribble) under your name where the customer supposed to sign for receiving/completing services. I called and ask them about the scribble signature under my name, they didn't even care and told me in a rude way "you don't understand, it is not like a signature on credit card!" That's not the point. I even heard another guy saying "OMG" in the background. I'd say it's considered as a fraud to fake the customer's signature in any businesses. If they need it for international use, they shouldn't send it to their customers with fake signature under customer's name. Very unprofessional and rude. I don't even want to hear any explanation or excuses on this.

We have used them for our heater and now our AC unit. They are very professional and knowledgeable at what they do. I highly recommend them to others. I know if we have any issues going forward we will be using them.

DO NOT USE THIS COMPANY - Just Look at the report to the warranty company
The technician reported: System not properly maintained, abuse and misuse and operated with no freon in the system...
Tech just made things worse, from his own word:
I could not keep the compressor running long enough to perform a pressure test either. Compressor is now compromised from running without proper refrigerant levels.
No concern to make it better, they made it clear it is YOUR fault and YOUR problem.

Should be renamed to Mechanically DEclined!

JIm and Katlyn are wonderful and we use them exclusively for our apartment complex and have for years! Very happy with their work, JIm is honest and has good communication. Would recommend to anyone, including friends and family without a bat of an eye

Joe was quick to get back to me after an a/c failure on Sunday. I received a call at 8:30 Monday morning letting me know he would be there between 1-4. Naturally I assumed it would be closer to 4 but joe call at 12:45 letting me know he was on his way and it would be about 20 minutes. Good knowledge got the a/c blowing cold again. Would recommend for sure.

I saw the latest review and I swear they did the exact same thing to us!! My home warranty HMS National sent them to my tenants house a duplex. They reported how dirty and wouldn’t work and sent in a $9k bill to replace! For a freaking duplex... 1 side of the house?!!! No thank you. Found another one that doing it for $2k. Lesson learned....

we contacted Joe from this company for HVAC issue through American warranty, they have played the game with us by cheating that parts are not available dragged the issue for 6 days though we have months baby in the house. We got other contact and got the issue fixed in 30 min.