Reviews of local pros in Goddard, Kansas
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Wow! What a great experience working with Everyday Heating and Cooling. Our a/c stopped cooling and we were placed with them by the home warranty company
They came out the next day and charged the system. About 10 days later, it stopped cooling again. Again, they came out the day after our request through our warranty. Discovered our coil needed replaced and notified the warranty company immediately. The warranty company were not the easiest to deal with and Everyday Heating and Cooling also helped us navigate the experience to push it along. As soon as they received the ok from the warranty company they put the order in which they received on a Saturday. Did they put us off? Make us spend the hot holiday weekend without air? Nope! They came out on Sunday morning and had everything installed, working and cleaned up in less than 2 hours. Again, this is a holiday weekend. Very clean, considerate and respectful. We would definitely recommend! -
I submitted a claim with AHS to have my AC serviced. I know it can take up to 24 hours to have the appointment scheduled, but considering we are going into the weekend, I wanted to try and call them to see if I could possibly expect them on Friday, or would it go into Saturday. I tried calling multiple times and each time was met with a voicemail to leave a message and they would return your call within 24 hours. The message also stated that you could text them, which I did leave a message and a text and never once received a return call or text. How you run a business and never pick up your phone to increase your customer base is beyond me. I had to call my warrently company and force them to close out the order and submit a new once to a different company. I had this issue with them before and was hoping this time would be different. It was not. If you are looking for a company that is responsive to their customers, even if through a warrenty company, this is not the place to rely on.
Update: It’s amazing how quickly they responded to my negative review, but not voicemails or text like they suggest on their voicemail. I did see that seems to be your “go to” response that people are so inept to be able to verify a phone number they are calling, so I took the liberty of manually entering the number before calling. There was an older woman’s voice who announced the business name on the voicemail, so my context clues would tell me that I was in fact calling the right number. -
Mark was prompt and had my issue fixed within 20 minutes and house heating back up. Definitely would recommend! I was connected to him through my home warranty but if I didn't have that I would still use him. 5 stars!
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First off, I'll say this company HAS helped me in the past and their techs are awesome. But I have have bene trying to call them for over a month (1 October) to get my Heating Tune-Up scheduled. I have called 5 times, left 4 messages, and texted twice, nothing in response at all.
**Update** I was called today, and scheduled for early next week. I really appreciate the help! -
I am very impressed with the services I received. They were quick to respond, knowledgeable, professional/personable and eased my concerns of not having to replace my whole AC unit. They had my unit back up and running within 2 days. Would highly recommend.
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Fantastic service getting my new furnace/ac installed. Came back out promptly as the installer did not install a drain on the unit so it was pouring water all over itself. Flat out refused to provide me with a receipt for the $7800 job, also would not provide me with warranty information to pass on to new home buyer.
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Thank you to Mark and his sons for getting our AC back on today, and for doing it professionally and properly! We had a request in through our home repair insurance. That ways takes a little extra time. Mark made sure to follow up and get us on the schedule as quickly as he could and I couldn't appreciate it more!
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Mark was great, he showed up early in the day so I wasn't stuck waiting around all day. I told him the issue I was having and he knew exactly what the problem was. He got it fixed very quickly. I would highly recommend Mark and everyday heating and cooling.
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I can't express how grateful I am for Mark at Everyday Heating and Air. He's always honest and upfront. He takes the time to explain and show you what is happening with your issue and how he's going to fix it. He also identified some suspect work by another service provider...which ended up not being necessary and was probably a scam to make more money! Use Everyday Heating and Air (and ask for Mark) and you will be very satisfied!
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This is a business that you can rely on to communicate promptly and get out to your house quickly. After some issues scheduling with our home warranty company, I received a call from Mark that he would be out to our house in 10 minutes - and upon meeting him there, he had the problem fixed in another 10. He also offered some good suggestions for maintaining our furnace in between tune-ups. He said - "you've got my number, call anytime". I'll take him up on that, but after his service on our furnace, I'm expecting I won't have to anytime soon.
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Mark came out and was very courteous and I really appreciated his honesty! He assessed our issues and found the problem , and fixed it.
We are American Home Shield warranty users and I’ve told them to put in my notes to always send Everyday Heating and v Cooling to my house for AC issues -
Wow!! High high praise for this family business. Highly recommend! It’s rare that you can have such trust right off the bat. He was knowledgeable, professional, polite, courteous, and kind. I will never lose sleep worrying I can’t find the proper company to handle are heat/cooling system.
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Worked with our hone warranty, had to call multiple times to get them to respond and it took months to get an issue partially resolved. My unit needed a part replaced that they supposedly ordered, they never came by to put it in. We were really cool and understanding about it, the guy who came out really was kind of a jerk the last time. I've called and texted the number and called my warranty company. EDHC has a full voicemail and has not responded to either myself or American Home Sheild. We ultimately had to open another claim with another company.
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Mark came to the house and replaced a capacitor. The AC was running great. Then all of the sudden my fan went out. By this time mark left to go to another job. I had no idea if he would come back. So I made the call directly to him and he came back and replaced the fan motor. I was pleased with his service and his customer service. I plan on having them come clean out blower when the time comes.
Thank you Mark from everyday heating and cooling. -
We used our home insurance to request they come out and look at our humidifier, which was gushing water. A man showed up a couple days after the request which I assumed was educated in heating and cooling. He looked at the leak for about 60 seconds and said there wasn’t an issue. He literally said to get a bucket if the issue persisted.
Flash forward about 30 minutes after he drove away and there was water pouring out of the humidifier again (See attached video). We expected this service to be handled professionally, but no service was provided and they would not issue a refund for doing absolutely nothing.
I have filed a dispute claim to get my money back and now need to find someone who can get the job done. Unless you like time wasters and people that take money and run, don’t use this company! -
Stay far away! This company has a reputation for poor work and customer service for a reason. Recently had them out for a sweaty duct which is actually a simple fix for most competent HVAC techs: check for and seal any air leaks due to infiltration, insulate the ducts, add a local dehumidifier if necessary, problem solved. Their tech, however, was completely clueless. Literally took a picture with his phone and said there was nothing he could do. What's insane is they had the nerve to mark the job complete when nothing was actually done! I was warned by another company about them, and boy should I have listened. Complete waste of time. Also, they're pretty unprofessional in general. Very hard to get ahold of by phone, voicemail is perpetually full. If you have the option, avoid the headache and search for a reputable HVAC contractor. Would give 0 stars if possible.
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Very hard to get a hold of this company. Mark was great when he was out but every other person I have dealt with (or not since they won’t answer their phone or call back after leaving a voicemail) has not communicated at all. Also submitted wrong report, saying they did work on my unit when they didn’t, to my warranty company and we are now stuck without any working A/C due to this. I recommend finding another company to support. If I could leave a 0 star review I would.
Update response to comment: this you? Photo proof of phone calls provided with 2 unreturned voicemails as well. Don’t let them try and convince you that all of these 1 star reviews are wrong. Text proof from the middle of the first service that they never responded to either. We never refused any service because obviously we want a working A/C when it’s hot outside :) -
I had a very disappointing experience with Everyday Heating and Cooling through my American Home Shield warranty.
They were assigned as the contractor to diagnose my furnace issue. After inspection, they told me the gas valve was bad and that the part was out of stock in Wichita, which resulted in a 21-day delay with no heat. After waiting that long, I decided to get a second opinion from another HVAC company.
The second company quickly determined that the original diagnosis was incorrect. The real issue was a faulty circuit board, not the gas valve. Once the correct problem was identified, the repair was completed without the long delay.
Unfortunately, this experience cost me three weeks without heat and unnecessary frustration due to an incorrect diagnosis. I would strongly recommend getting a second opinion if you are told to wait an extended period for parts.
I wouldnt choose this company. -
Professional and respectful
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Always great and speedy service!
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Been part of what keeps our household up and running for over 15 years! They are awesome