House Cleaning reviews in Lenexa, Kansas

Derrick was very personable and upbeat considering we were the last stop of a longgg day and he'd done the whole day by himself! He did a great job for us with no shortcuts. Highly recommend Derrick . The dispatcher could've done a bit better by communicating the delay of his arrival as well, we had reservation for between 1 & 4 and didn't arrive until after 5pm. But didn't know ETA from dispatcher until after 4:10pm . 3 stars on dispatcher communication.

Service was excellent. Twaughn was incredibly professional and did a fantastic job. I will definitely be returning soon for another service. Would highly recommend this for anyone’s home or living space.

Derrick was amazing! He came in and went over everything with me in detail. I knew what to expect but was so pleasantly surprised on how good his work and effort was. My carpets look new and smell wonderful. What a great employee you have! He made my day. Thanks again Derrick !!

Matt was very polite and explained the process with us. He did a wonderful job cleaning our carpet. He also pointed out we needed our air ducts cleaned as well. We will be having him come back again in the spring.

Holden has great customer service skills and does great work. We look forward to seeing him again to clean our carpets! Keep up the great work

I appreciate the work that Derrick did he actually cared and cleaned my sectional and carpet the best he could. This was the third time for the same service and the previous two employees showed little to no care whatsoever. I would definitely recommend him. He couldn't get the dark out of my cushions which isn't his fault however the company should've told me that before the service was done. I am overall satisfied with the service of Derrick but not the company. I feel that I should receive a partial refund because I explained what was wrong with the sofa.

We had an amazing experience with Megan from Stanley Steemer! She cleaned our furniture and did a fantastic job from start to finish. Megan was friendly, charismatic, and incredibly professional. She arrived on time, communicated clearly throughout the entire process, and made everything feel easy and efficient. Our furniture looks brand new, and her positive energy made the experience even better. We couldn’t recommend her more highly. Thank you, Megan!!!

Matt was professional, knowledgeable and friendly. Kept me well informed and gave me good information for the future. He did an excellent job! Thank you.

Megan was really sweet and did such a great job cleaning our carpets. I have 2 small kids, so there were several mystery stains in our carpets that she was able to get out. I would highly recommend using Stanley Steemer.

Holden was very professional. Explained all my options. Did an amazing job. I highly recommend him.
AW

Malik was nothing short of Amazing! He we was polite, professional, and did a great job. He was detailed and thorough. He asked questions, and set expectations upfront of what he planned to do. He was the perfect person to recover my previous experience. The next time I need service, I will request him. I would Highly Recommend him to anyone!

Thank you Malik! Keep up the Great Work.

Very polite young man. Good eye for details and my floors are immaculately clean and I am happy with the service we received. Thank you until next time Great job 👍

Daylan and Alaina did a great job! Very knowledgeable and respectful… plus I got a great deal on a package for future cleanings! Highly recommend! Thank you!

Matt was very polite and professional. He came primarily to clean the carpeted basement stairs that has motor oil spilled on it. He was able to clean it so that I did not have to get new carpeting. I had a stain protector also applied in case something like that happens ever again. He cleaned a sofa and area rug also. I loved that they had a rubber seal they put on the door to keep cold air out. I would definitely use Stanley Steemer and Matt again.

Megan & Adam arrived only an hour into the scheduled 6 hour window, were both very personable, done quickly, and my couch looks like new again!
*I’m terrible at remembering to take “before” photos, so this is the bestI could find, and it’s still drying in the second picture, but you can see the difference!

Megan was very nice and professional. We have a puppy that has made a mess of the carpet and she was able to get all of the stains out and thankfully it doesn’t smell one bit! Very pleased with the service and she even provided us with complimentary spot cleaner and deodorizer for future pet stains. I would recommend Stanley Steamer to anyone looking to get their carpets cleaned!

Alaina did a fantastic job cleaning my 2 chairs! She was very efficient and was knowledgeable about how to do the job properly. Extremely courteous, friendly and professional! I would highly recommend her as well as the company.

Alaina was awesome. She is a hard worker and did an excellent job. I highly recommend her. She explained everything upfront and no surprises at the end. All my stains are gone. My carpet looks new. Will definitely be referring her and having her do my house in future.

Adam did an amazing job steam cleaning our carpets, furniture, and tile—everything looks great. He was very polite, friendly, and enthusiastic, and took plenty of time to explain what he was doing. He was incredibly detailed, and you can really tell he cares about doing a great job.

They were on time, looked professional but the work was not good. They didn't put all the vents back on, they bent up one and the didn't clean up afterwards. They blew the debris out the vents and some got on the floor and they didn't clean up after themselves. When they got finished, they packed up got payment and left. Not one time did they think to go double check there work. I would never recommend or use the again.

Mark was good to deal with, he was constrained by company policy though, could only clean a little less than half of my furniture. Company policy wouldn’t let him clean the back rest of the 3 pieces I wanted cleaned which was most of the stains I had, meaning my furniture still looks bad. The back has like buttons and tucked in so their equipment wasn’t capable of cleaning those unfortunately. Now I am forced to buy a steam cleaner and do the rest myself. Just make sure and ask before you wait two weeks to find out they can clean your furniture completely. I did ask them by the way and was told they could clean anything so there’s that too.

Edit: I received a call from the local supervisor and addressed my concerns, we set up a follow up appointment with Arson, like Mark he was good to deal with, Arson cleaned the furniture in its entirety and all the pillows, he did a nice job and I’m happy. I think it shows a lot when a company responds to a complaint and makes it right and I will definitely use them in the future! I also had them clean some carpets and stairs and they did a good job there was well. Thank you guys!