Constraction reviews in Maize, Kansas
-
Well, we had flooding about a month ago, like alot of people. I called Stover the following morning and was told I would be put on a list and might be a day or two. They were getting lots of calls. I called the next 3 days in a row to get an update. Each time I was told it would be within the next couple days, and each time no one was able to be specific as to what my place in line was———was I 5th? Was I 50th? No clue. A month later, I still haven't received a call as to when my house would be checked. No correspondence of any kind. Their ad says 24/7 emergency response. Obviously not. I can’t speak to the actual work that they do since I never was able to get anyone out, but I definitely feel like I was led along, thinking that any day a team would be coming to my house. In the meantime, I could have called another company sooner than I did and had my home evaluated much quicker, had Stover been honest with me and said that they were not going to respond to my flooding issue.
-
This was my first experience needing restoration services and I was nervous about the process. All the staff including the office staff and men who came out to the house were kind, prompt, polite and thorough. My questions were answered and they were accommodating to my schedule. I felt confident in the work they completed in my home and I would definitely recommend them to others.
-
The stover's restoration crew was at my house immediately after I called them. They are easy to reach and get a response. All the people who I interacted was very nice and kind. In addition their cleaning job was exceptional. I was very happy with their service and understanding.
-
Stover's Restoration responded quickly to our call about stormwater in our basement on a Sunday afternoon. Their technicians arrived within an hour and by another hour they had the water cleaned up and their drying equipment was in place. They answered our questions about mold prevention and they were very easy to work with. Two days later, the basement was completely dried out and a giant problem had been solved for us. After that, Stover's assisted us in filing our insurance claim. It has been a very positive experience for us. We would recommend Stover's Restoration to anyone for water cleanup.
-
I had a water leak on a Friday afternoon and realized my weekend was probably ruined. I called Stover’s on a family recommendation and they came out within a few hours. They vacuumed up the water and pulled the carpet up so they could remove the ruined carpet pad.They then set up fans and a dehumidifier and hauled off all of the wet carpet pad. By late afternoon I was back to enjoying my weekend. Their prompt service and professional attitude was appreciated. I would recommend Stovers to my friends and family.
RN. Wichita,Ks -
They arrived on time and worked hard all day to help with my repairs. They kept me informed of what they were doing and did a wonderful job! Very professional!
-
Stover's Restoration has been great to work with. When you have a flooding problem, its a stressful time. At the initial visit they inspected and explained exactly what needed to be done. They helped me through the paperwork and assured me they could deal with my insurance. They have been prompt for their appointments and always helpful if I had questions. They have acted on my behalf with my insurance. I'm very happy with the work they've done and would use them again if the need ever arose. Professional, prompt and thorough is how I would describe Stover's Restoration.
-
I was kept apprised of the progress of drying. I knew when the techs would be coming by so I could be sure to be around. If I ever have another flood I'll call Stover Restorations.
-
An amazing company, they responded quickly within 2 hours they sent a young man named Tyler he was very respectful and knew what he was doing he inspected my water damages and had crew to my home within an hour, Cody Wilson and another young man came over and were great they removed all the water damaged carpet and matting quickly and professionally and setup 8 floor fans and a giant dehumidifier it only took a couple of days and the house is completely dry. I definitely would recommend Stover’s Restoration to anyone that needs help with flooding, I’m attaching a business card from the company, Thanks again!!! Satisfied Customer
-
The air duct cleaning and carpet cleaning techs did a thorough job. They were on time and polite.
-
Stover’s Restoration was fantastic! I had a leak, and they showed up the same day I called. They quickly set up fans and dehumidifiers to start drying things out and were incredibly friendly and professional throughout the whole process. Highly recommend!
-
I called stovers during a pretty bad rain storm. Lots of flooding in the area and I understand they were probably overwhelmed. They were very quick to come out to my house. They brought out fans and dried out my basement. I never got a quote and called and asked several times for my bill. It’s been almost a month and still have nothing to this date… I’ve called again today and was put on hold forever. The lady I spoke to on the phone told me the same thing that I heard in the past when I called and they will get my bill to me no later than “tomorrow”. I could hear her sighing and just kinda rude and short. Said sorry we have over 150 services we did. I never had this kind of problems trying to get someone paid… I said I don’t even have a ballpark figure. She put me on hold again and told me it was over 3k… I asked for what? She read it to me and there was stuff on there that they didn’t do… it’s really sad I got an insurance check already and haven’t even got a correct/final number from one of the contractors. I won’t use them again personally.
-
My refrigerator/freezer water line broke, flooded my kitchen and flowed down into my basement. After plumber fixed water line, my insurance agent suggested two restoration companies, and I chose Stover's. One hour after I called they came out and assessed the damage. They were re-assuring and calming that it wasn't as bad as it looked. They brought in fans and de-humidifiers to dry everything out. I would highly recommend them for any restoration work.
-
Professional, kind, and thorough with their work and had great communication when scheduling their visits out to our home! Highly recommend their services!
-
Less than 3 weeks before Christmas we had an electrical fire! We first called another restoration company, but was not impressed and something didn't feel right. Insurance company suggested Stover's because they knew we needed a lot of clean up and right away. Came out same day we called, told us what we needed, very professional and they could do the entire job in house, no other companies. With in house scheduling, the clean up from smoke damage was very smooth and quick. Stover's answered all our questions and explained what each crew would do. That was on a Friday. On Monday they showed up with 6 people and worked every day all day for 4 1/2 days. That crew cleaned EVERYTHING! Then another crew cleaned couches, chairs and carpet. A third crew cleaned the duct work. By Friday evening they were done cleaning. Stover's was a good fit for us!
-
I had a major water leak in my laundry room that flooded not only that room but flowed down into my basement. Stover's came out right away and assessed the damage. They were able to get the flooring removed and fans and de-humidifiers running quickly to dry everything out. I was impressed by their professionalism and prompt service. I would highly recommend them for any restoration work.
-
Stover's Restoration came to our rescue immediately when our basement flooded and they were all friendly, efficient, and professional in the best way. Everyone we worked with was exceptional and the various crews who checked on progress were second to none. Cody, Coby, Charles, Vance, and Deacon were the crew members and we can't thank them enough for their hard work and professionalism. THANK YOU to Stover's Restoration for everything you did to make our life better. If I'm ever in need again, Stover's will be my first call for help.
-
The guys that came out we great to work with! Very kind and professional. They were 8n and out with no mess or damage. Thank you guys for getting our carpets cleaned up.
-
They were very professional in the bid, telling us what had to done! The job was done, they had a fan on it and the clean up was complete in a quick process ! Very happy with Cody! Thank you so much
-
Aden was THE BEST employee there! So respectful and knew everything what was wrong and him and his crew fixed what was needed to be fixed! They were on time and I loved how they did it ASAP
-
I had the unfortunate experience of water damage due to the weather and power outage (5 hours). I was able to get help and relief from Stovers. The technicians went right to work on removing saturated carpets and the drying process. They were very courteous and thoroughly explained what needed to be done. I especially appreciated them working at the appointed times and always calling ahead! I highly recommend Stovers for any water damage situation... Thank you! :-)