Constraction reviews in Merriam, Kansas
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The guy was helpful.
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Great store
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Prices are too high
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Got the assistance I needed and everything I needed to get to prepare my home
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The company as a whole is, anything butt pleasant and helpful in every department bar none.
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Extreamly customer oriented, and they have a discount wood section that they add to every week. 70% off.
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I've called 2 home depot's this morning....rang about 50 times, not exaggerating.....then disconnected w/out speaking to anyone!! Wow, thts great customer service smh
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Please do not go to this Home Depot store if you are looking for any sort of home remodeling work to be done. We recently purchased 2 new sliding doors for our home from this location, and the experience was anything but pleasant:
1. Had to go, in person, to the store 4 times to set up an install date for our two new doors. Twice, the customer service representative was late to our scheduled meetings, so our 30 minute meeting was cut short to 10 minutes. Super inconsiderate of people's time.
2. Initial install date was pushed back 3 months from their original estimated install date.
3. Signed up for a credit card to help pay the doors off in chunks. Before we even had the door installed, I received multiple aggressive emails every month beforehand saying I had to pay a minimum balance on my card, or else I would be charged extra.
4. During the date of installation, it was brought to our attention that the manufacturer ordered the wrong door to be installed.
5. The installer, the day of, didn't install our second door and instead left a hole in our wall. They were planning on "coming back and finishing installation" once the manufacturer had the right parts. Turns out, the manufacturer wasn't going to have those new parts available for over a month. Had to convince them to install the wrong door for the time being, or we would have been left with plywood where our door was going to be at for over a month during the coldest time of the year.
6. Called the store 4 times before I was able to talk to the person handling my case. Their status was "they will get back to me when they hear from the manufacturer". 2 weeks later, and have yet to hear back on the status of our door.
7. *Extra cherry on top* I had finally gotten an email back from Home Depot about my installation. Turns out, it was an email meant for ANOTHER customer, informing them that the damaged parts from their order were going to be replaced... by the same manufacturer. It's therapeutic to know I'm not the only one having the same subpar experience from this location.
Please do not go with Home Depot for any home improvement project you have. Absolutely horrific customer experience. -
Great location. Perfect for just about anything needed around the house. Just remodeled a bathroom. Had just about everything in stock to complete update in a timely manner. Knowledgeable and friendly staff. Also quick online order pick ups at the kiosk.
Great specials on yard equipment all the time. -
Great to work for.
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Curt Ledom does super great work and customer service.
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Walker and Ernesto were fast and clean at servicing today. My ac has never worked as good as it does now!
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One of your team members (I believe her name was Samantha) came and fixed the A/C in my apartment. She gave me a good explanation of what was wrong and what she did to fix it. I appreciate the service.
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A young man from Nexus 5 came out and fixed our apartments A/C unit when several other alleged maintenance and hvac guys could not. Its working better than it ever has. Job well done
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I am the supervisor of an apartment complex and have asked for them come out for a lot of various HVAC work. Nexus5 Group gets someone out quickly everytime. We usually see Cameron coming out a lot and he is very knowledgeable and does An Amazing job! All of their techs do Great work from our experiences.
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The air conditioning in my apartment located at Perry 81 has not worked for two months when I moved in. The management of my apartment only tells me that the air conditioning is the responsibility of this company Nexus5Group. Neither of them is responsible for the problem, my light bill has become very high because the air conditioning never reaches the temperature that is set to automatic because it does not reach the temperature that it should be, the air is always on, I have done infinite complaints and they have not resolved what NEXUS5GROUP tells me is that the temperature is that because it is hot, so why do I have an air? to stay warm during the day and night? I have the air conditioning at 67 and the thermostat says the house is at 80 and above, it makes sense! I also have dogs in my house and they are the ones who suffer the most, I don't know why to write anymore or what to do to get my air conditioning changed. do your job well. They are a terrible company, they have no ethics or responsibility. The next thing you are going to receive will be a lawsuit and I will include the bills from my dog's vet for the heat stroke he got due to said problem.
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Thomas and Adam by my apartment management to come to my unit and replace my air conditioning inside the apartment. This was a tough job, the AC was located in the ceiling above the shower in the bathroom. It was an all day, complicated day. But these two gentlemen were the right ones for the job. They were patient with how long it took to take the old unit out and install the new one. They communicated clearly and in a detailed way to me - which I really appreciated ! Highly recommend them for mechanical needs. Thomas and Adam were both professional, hard workers and very smart! Thank you Thomas and Adam!