Reviews of local pros in Olathe, Kansas

4.7 based on 3978 reviews Back to the listing
    5

    Trent and his crew did a great job when they replaced the sewer line in our basement. At the beginning it took a few attempts to schedule his company to come and look at the job site. After we agreed to hire this company, they did the work and completed it on time within the estimated cost they provided. Highly recommended!

    5

    Grant and Pierce both were very thorough and explained the issues and work needing to be done. Once they completed the work they showed us what they did and made sure we were content. 10/10 would recommend and we would call them back for any future plumbing work!

    5

    I called them and they had someone out the very next day. They were all very friendly and my tech Pierce did a great job fast and quality work. I will only use these guys for our company in the future.

    5

    Grant was great, very professional, knowledgeable, courteous and cleaned up after the project. Our refrigerator water line was leaking and needed a new valve. Grant had it fixed within an hour of showing up. The price was right and highly recommended for any plumbing needs.

    5

    Great customer service from initial call, to free estimate, through job completion. Technician Grant was knowledgeable, courteous and efficient. Handled a sneaky shower valve with minimal access to perfection. I highly recommend The Gentleman Plumber.

    5

    The Gentleman’s Plumber delivered the BEST customer experience I’ve EVER had with a home repair company, hands down.

    From the moment Mia called quickly in response to my form submission for information, it was positive. Trent came out to inspect and gave me a very fair estimate. The issue turned out to be far more involved and I spent the week with Chris, Brogan, Noah, Anthony and Pierce.

    They could not have worked any longer or harder to repair my sewer line issue. I would recommend The Gentleman’s Plumber for any plumbing issues you may have!!

    5

    I have used Polar Aire for years and the quality of their technicians has not faltered. Roy performed the A/C maintenance with the same attention to detail an professionalism that I had come to expect from this company. I remain a very pleased customer.

    5

    This is our 2nd year using Polar Aire and I am beyond satisfied with the service and responsiveness! We do the annual service agreement where they come once in the spring and once in the fall and is a very reasonable rate. The techs are very knowledgeable and so polite and courteous. Scheduling appointments is a breeze and the techs call when they are on their way! I highly recommend!

    5

    I have always had good service from Polar.
    Tyler was out to check my air conditioner this year. Very prompt, courteous and thorough.
    You hire good men. Over 20 years, no complaints

    5

    Jennifer provided preventative maintenance on both of our furnaces She did an excellent job and advised me of all of her observations. The seasonal PM program that they provide has been well worth it. Polar Aire sold me these fine, trouble free HVAC units and they were installed by top notch technicians.

    5

    When I called for service, they came out the same day to check the problem. My mom is 100 and her air conditioner quit working. We decided to get a new furnace and air conditioner. But they could not install it for 9 days. Then Travis and Jason called and came over the next night, after hours and installed the unit for my mom. At her age, it would have been so dangerous in the heat. I can't thank these young men enough for being so caring and giving.I recommend Polar Air very highly.

    4

    Had ac issues with this hot humid summer. Decided to user Polar Aire because I drive by their work every day and had seen the $49 service call fee. The service fee only covers 30 minutes so if they can't fix your issue in that time it's going to cost you another $100. Of course my fix took about 45 minutes but I am happy with the service and the house is back to normal instead of 90 degrees. Maybe next time I'll just pay the $99 fee and see if it plays in my favor.

    5

    Service like this is hard to come by these days! After limping my old system through one too many seasons John and his guys came to my rescue on a moment's notice, and during a heat wave. I called John desperate On Wednesday morning to come quote me for a system replacement, he met me at my house that day on my lunch break, and in less than an hour we shook hands and I went back to work. I was fully prepared to haggle, but he came in several hundred dollars cheaper than what I had in mind. The next morning his crew showed up at 7:30 and went to work (and so did I). They did their thing and locked my house up for me when they left. When I came home I was pleased to see that they did a stellar install and left no trace of being there other than my house was comfortable again. They went out of their way to replace my existing humidifier drain hose with solid pvc and tied it into the new system drain. That's just one of the many improvements they made along the way. I'm super impressed with this company and am in shock with how seamless and hassle free they made this process for me. I will certainly recommend them to anyone in need. Thanks John and all the hardworking crew at Polar Aire!

    1

    Was very disappointed in my service I received from Polar Aire. They quoted me $2,700 to replace compressor or $3,000 to replace outside AC unit. Which obviously the push was to get a new unit. SO very glad I got another professional opinion. As ALL that was wrong with the AC unit was it needed a deep cleaning. Once the shields were all removed and coils were cleaned properly it ran like a dream again. I get that businesses like Polar Aire train their techs to replace units and make the most money possible from their consumer. I would highly recommended getting another opinion if Polar Aire pushes high costs repairs after looking over your unit for only 20 mins.

    5

    Air conditioning went out at 5:30 on a hot, humid Saturday night. Called Polar Aire and spoke with Roy. Great young man. He carefully and thoroughly walked us through possible fixes. He ended up coming out around 9:15. Had us up and running in 20 minutes. We were impressed with his advance explanation of the fees so we had a good idea of the cost. We knew it would cost more after hours. He was great. His employer should give him a raise....hint hint.

    5

    Great experience with this company. We just moved from Texas in July and our AC went out. We were lucky to pick the right company! Tyler was fantastic and helped us in a pinch. We were so impressed we have now signed up for their maintenance program and we again got Tyler and he did a great job!

    5

    I have used Polar Aire for my a/c and furnace pm since 2010. I have had a positive experience with 95% of the technicians, and I have been informed that the one that I did not care for no longer works for them. I have had especially great service from Steve. It is like have a family member working in my home. He always takes the extra time to help me understand and answer all of my questions. He goes above an beyond to solve any problems.

    5

    We work several Years with Polar Air, a great Company, trustful Technicians, fair Price, and high Quality of Work all times great Service. A Company who not only speak big Word, Polar Air stand behind his Words and give excellent Service with big Knowledge in Repair and new Installment for a fair Price.

    5

    The technician, Roy, has been to my house twice. Once for maintenance and once for repair. He's professional and pleasant and gives great advice. Have been using Polar Aire for a couple of years and have always been satisfied. I would strongly recommend them to anyone!

    1

    EXTREMELY OVERPRICED!!!
    After my heating went out, I called Polar Aire due to their glowing reviews on service quality and fair pricing. Their tech came out, was very professional and quickly diagnosed the issue as a faulty control circuit board. Pricing for replacing the board was quoted at over $1,000. The board they replaced it with can be found online for under $200, and the job was completed in under 1 hour from when the tech arrived. This means that they charged $1,000 DOLLARS for a job that included a $200 part and ONE HOUR of labor! I asked the tech for an itemized breakdown of charges, but he replied that they don't offer this and instead have flat rate pricing for different services.

    If you want a fair price, save your money and shop elsewhere.

    5

    My AC quit and Polar Aire was ready to assist me the same day I called, was actually able to show up early, and diagnosed and fixed the problem very quickly, again same-day. Pricing was transparent, the entire process was so well communicated, and Roy D. was fantastic to work with. I will definitely be using Polar Aire again!