CottageCare Shawnee & Lenexa

I have been putting off writing this review because I wanted to be detailed (which takes time), because they deserve it! We have been using cottage care for monthly cleanings for over 6 months now. We have a small home, but husband and I work a ton so this is a self-care splurge for us!

Customer Service- I am starting here because Susan (who I speak with to schedule/ask general questions) consistently provides the best customer service I think I have ever experienced! She is extremely kind, professional and accommodating. She ALWAYS finds a way to make sure we are 100% satisfied with our service. In 6 months, there has been only one occasion when I had a small issue with cleaning. I debated on whether or not to even call because the issue was so small. I went ahead and called and Susan sent someone out to do a complete re-clean THE NEXT DAY! FREE. She did this without hesitation --I did not request it. They frequently check in the day after cleaning to make sure we are satisfied as well.

Cleaning- 100% satisfied, every single time. If I ever want something specific done or left alone, I leave a note and the person cleaning follows the directions perfectly. The one time I had a small issue with cleaning, it was simply that I couldn't tell if the couches had been vacuumed. We have cats so I vacuum them when I clean. Every time before and since that one time, they have been vacuumed and the house is spotless. We have had several different people come to clean and they all do a phenomenal job. I am not home when they clean usually, but I did meet Raven (spelling?) and she was friendly and did a wonderful job.

Price- I did a fair amount of price comparisons before contacting cottage care. There may be some places that charge a bit less, but overall the price is competitive! I wouldn't consider leaving cottage care for a small price decrease because we are so happy with service. I feel safe, secure and 100% happy with this company. For comparison, we have a 3b/1b home, roughly 900sqft and it is about $112 for once a month. We recently got another kitten and I am now looking to add another cleaning day. I do not know details, but they offer discounts for each additional cleaning per month!

Overall- I highly recommend this company. If you're on the fence, try one cleaning and see how you feel. There is no contract or commitment. Sometimes convenience purchases are not worth it, this one totally is for us. Thank you cottage care!

I called Cottage Care to help me clean my house for pictures when I listed it for sale recently. They did an incredible job, my house looked like it had been re-painted! The attention to detail was incredible, I could not be more pleased. My house showed well and sold really quickly, it looked beautiful. I don't usually use cleaning services because I'm a picky customer but I call this company whenever I need help, or just a break from cleaning! I just set up an appointment for them to help me in my new house.

Carter is absolutely amazing and does such a fantastic job in cleaning my one bedroom and bathroom apartment. Scheduling and rescheduling appointments is very easy to do with staff at the office of Cottage Care. I highly recommend this cleaning service for your apartment and home.