All reviews for Temp-Con
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Had James out for a drain cleaning today. He was on time, professional, and knowledgeable.
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It has been nothing but pleasantry dealing with James Sherman at Tempcon. I call him the Shermanator. He is all thrills, no frills. Top notch customer service.
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TempCon, specifically HVAC tech James Sherman, have been servicing our commercial building in downtown KC for years. Always professional and do an excellent job. They go above and beyond.
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When I write a review I like to use more than one instance, to judge fairly, my review. So let's add years and numerous locations in my county, depending on Temp - Con service and preventive maintenance programs. I have over the years tried various other companies to handle my service needs. Until I landed with Temp-Con it was a constant hunt for someone who could work with my older equipment. Your only as good as your weakest technician and Temp-Con seems to have great training. Have I ever had a bad TC Tech? you bet he was on my roof once and wasn't on staff long. All companies will have a truck charge or fuel surcharge. So do a not to exceed and as a customer you can communicate that to the service department or the tech. Ask questions ahead of time so you don't feel surprised at the cost. Temp-Con also has a very good plumbing department with new tools to jet or camera your drains, got to use both very cool
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Started working with Tempcon 4 months ago for our Preventative Maintenance & HVAC/Equipment repair and we have been very pleased. Our Lead tech is James S. and he & Trysten have done a great job keeping us functioning & organized. 30+ invoices in and we’re still good. I highly recommend.
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Temp-Con has been our exclusive HVAC partner since 2011, earning our most trusted vendor status. Their expertise in humidity remediation, system controls, and equipment installation is unmatched. Joel Roberts and his service team consistently deliver top-notch solutions while providing valuable education on our complex systems. They've corrected numerous issues from previous vendors with professionalism and precision. What sets Temp-Con apart is their responsive communication, transparent billing, and commitment to finding long-term solutions rather than quick fixes. Managing 20+ units across our campus is seamless with their support. Their preventative maintenance program has significantly reduced emergency calls and extended our equipment lifespan, demonstrating exceptional value and reliability.
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I have been using Tempcon for all my HVAC and plumbing needs for the past year, and I can confidently say this company operates with the highest level of integrity. Drew, my HVAC technician, has been exceptional—consistently going above and beyond to ensure our systems are running efficiently and making our property his priority.
As the Chief Engineer of a hotel, having a vendor that not only delivers quality work but also truly cares about your operation is invaluable. Drew's responsiveness, professionalism, and dedication have made a real difference for us. If you value your time and peace of mind as much as I do, I highly recommend Tempcon. They will absolutely take care of you.
-Salvador Zamora -
Incredible service! Sage H came out late evening, stayed late into the night to identify a complex problem on our main freezer, and came back first thing in the morning with the part to get our freezer operating. Highly recommend!
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Temp-Con sent service technician Sage Hammond out to troubleshoot a challenging system that other HVAC companies had zero luck with. Within an afternoon Sage had the systems running perfectly. Not only did Sage identify and fix the issues, he took the time to explain the issues and how to proceed in the future. Knowledgeable, honest, and eager best describe the service from Temp-Con and Sage.
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My boss called Temp Con for repairs on a walk in freezer. The service tech was here for 4 hours just diagnosing it and then quoted almost 2000 for a repair that "might not solve the problem." They also charge a drive time fee that is not divulged over the phone. Very dissatisfied with the miscommunication and price gouging.
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One of their drivers was driving wildly on the road. They shouldn't be driving like that with company vehicles
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You would be better picking another company and please dont give these guys your credit card up front like I foolishly did. The tech told me around 800-900 total for the service. I thought it was a high but middle of summer and folks are busy so I get it. 1700 dollars later (and no phone call telling me the total) they just debited my card paid in full. What hurts the most is the problem was not fixed. It took them 10 hours to charge a few pounds on 2 AC units and wash the coils on all 3. These are 2.5 and 3 tons units on the ground 6 feet away from the parking lot. As easy as it gets as he can literally back his truck within 6 feet of the job.. Best part they didnt even fix the problem and you could imagine my furstration when I learned the AC was tripping off due condensation dripping into the drip pan from the air handler condensation which ultimaltly leaked out of the pan and caused the ceiling to fall in below. Maybe an isolated incident, however, I emailed the business development manager that was emailing me and calling me (the second I called to set the appointment) to setup a maitenance plan. He never bothered responding when I said there was a problem. I also called and left a voicemail and nobody bothered calling me back. Wife was pissed and called them herself and then they didnt even seem to really care. I did fianlly get a call and voicemail after she called but at this point I just wanted them to go away. There are better options and Id suggest you take it.
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If I could have given them no stars I would have. This is by far the worst service I have ever had. I was charged over $400 dollars for a service that was not provided because he felt like I needed 2 new furnaces. Another company came out and said that my furnace's was fine. I will be reporting them to BBB as well. I should have looked at reviews before booking them.