All reviews for Tidd Tree

Write a review
    5

    We had them remove a large oak tree & trim another. They did an amazing job & were, in my opinion, very reasonable. Their equipment failed mid-job. Although it took a little time, they did the best they could with what they had until things were restored & the job could be completed. They even removed a bush for me. The owner was very pleasant & Professional. They cleaned up behind themselves...even the extra leaves in our yard. Stellar service. I will definitely use them again for a stump removal.

    5

    ABSOLUTELY wonderful experience with Tidd Tree. Storm damage, called 1st thing in morning, secretary was very pleasant, set up an appointment that morning, 1hr later the gentleman was their looking at damage, giving advice on how to manage the tree, had a bid with in 5 minutes, within 1 hr the crew arrived, cut up the tree removed the debris and was gone. Excellent service!!

    5

    I got several bids on my trees but Tidd Tree was the only company that shared that they only worked on oak trees when they were dormant or it could kill them. They were so helpful and did a great job. I will use them again.

    5

    I was impressed by the skill, cooperation, and efficiency of the Tidd Tree crew. Their equipment was well maintained and effective. Communication for scheduling was prompt and the project finished on time and on budget. Safely removed massive damaged trees near the house and power line.

    4

    Tidd Tree did a great job of cutting down a very large oak tree, as well as 3 large stumps. We were impressed with the equipment, especially the large crane. Minor disappointment in that it turned into a 2 day job and were several hours late both days without notice, after making special arrangements. minor fence damage but they came back and repaired correctly.

    2

    Overall, we would not use this company again. Scheduling was challenging and we were re-scheduled several times over 3 months. I completely understand needing to be rescheduled due to weather, but we were rescheduled 4 times before the job was completed. If Tidd Tree isn't interested in taking small residential jobs, then don't quote them out. It was really frustrating to be rescheduled so many times, and had we known, we would have gone with another company that had greater availability. Communication was really poor-- with emails sent saying "you've been scheduled"-- even when we were re-scheduled. I expected at least a call when we were rescheduled so late, and so many times. The day they were supposed to come out, they did not show up until late in the afternoon after I called the office wondering where the workers were. They were unable to complete the job that day. The workers did an okay job. There are still a few dead branches in the trees that were not cleared out, and several moments where I was quite worried when a larger limb hit our roof and gutters on the way down. We had requested they leave the woodchips for us, which they did. Half of the pile spilled into our yard/grass. We don't mind if there was some spillage, but would have preferred if the workers took more care to leave the chips in the driveway instead of the yard.

    2

    I did not hire them but I am a neighbor to where they completed cutting down over 20 trees leaving it a wasteland of branches and debris. I called to let them know they left our alleyway completed covered in branches and mud as well as the sidewalks that were impassable because of the tire tracks full of mud and branches. As of today which is 4 days later, they have not returned to clean up and I see neighbors having to walk into the street with their pets and children to avoid what was created by Tidd. Additionally, our neighbor was out there taking branches and trying to make the alleyway passable for cars (with his baby!) this is unacceptable and I feel Tidd tree showed no respect for our neighborhood when they left the mess as well as after I called to give them a chance to fix it. Now snow has melted and it’s an even bigger mess.

    Addition to review:
    On 1/24 they sent someone out. I had to go out and show him where the sidewalk actually was after he packed up his vehicle because he didn’t know with how they had covered with debris and mud over everything. He did then attempt to do better with the city sidewalk and alley. I appreciate you sending someone out, but I feel this could have been avoided in a few ways. The city couldn’t remove the snow from the sidewalk as they did to the north and south because you had made it impassible with the carelessness of your crew. You could have easily removed the snow yourself and known the property boundaries prior to tree removal instead of waiting until a week later or request the property owners remove snow before starting work (which they also should be responsible for). And while you sent someone who did do his absolute best to clean up, why wasn’t this done the day of or the following? Your guys were out in frigid temps to remove the trees, many watching while men worked the machines, who could have been raking and removing branches from property and spaces that same day. Also, the man who came out said “well they are just going to dig this up in 2-3 weeks anyway” which to me showed such a lack of understanding and respect for the issue and our community. Overall, I gave you a chance and courtesy and even called the owner before writing the review many days later. I am glad someone cleaned it up but I feel it wouldn’t have happened if I didn’t complain.

    1

    Totally ruined our tree. Requested just removing dead branches and they removed more than 3 big limbs. We now have a tree with just the top third that has branches. We are now having to find a different company to remove the whole tree.