All reviews for Humbolt Tree Service

Great guy to work with. This guy takes down trees that other companies walk away from. I’ve learned a lot working with him already here’s a tree we spent a few hours in making it look perfect for a master gardener as the home owner
P.s perfect for the budget he had

Jeff and the guys showed up on time. They were very courteous and went right to work. They cut and removed one large Silver Maple and then trimmed and shaped two other large trees, (silver maple and mulberry.) Clean up was organized and thorough. Thanks Jeff!

I recently got in touch with Jeff for a tree-downing job, and he and his assistant managed to get it all done on the same day. This was impressive, especially since it was freezing out – we're talking below 30 degrees with snow and sleet! Jeff was really great at explaining everything, which helped me feel safe since the tree was pretty close to some electrical lines.

He's also got insurance up to $2 million, which is reassuring. The job cost $500, but considering the bad weather and the risk near the power lines, it seemed like a fair price to me. All in all, I'd definitely recommend Jeff to my friends and family.

This is the 2nd time Jeff took care of our many trees! He does great work, is very informative, and has good foresight in the growth of our trees. Highly recommend his services!

I had a tree fall on the neighbor's fence and in his yard, and needed to get it out quickly. Humbolt answered my after hours call and came out the next morning, and worked hard in the heat and took care of the problem without damaging the fence or anything else. They cleaned up afterward, and hauled everything away, so it was cleaner afterwards than it had been even before the problem.

Pros:
-Actually answered the phone and gave a quote quickly when other competitors did not.
-Did the job quickly

Cons:
-Gang tagged my tree or something. Didn’t appreciate that.
- Minor Fence damage. Didn’t offer to fix.
- Had 2 memorial crystals for my pets by a tree that they worked on. Now one is gone.

Before I even say anything. I can guarantee you this review will be met with an extremely defensive response where absolutely zero responsibility is taken and we will likely be accused of smearing or lying when really, we just wanted our downed tree removed.

Early on 6/10/22 there was a horrible storm in Wichita knocking down one of our trees in our backyard. I took the liberty of looking up tree removal services for my husband to call and start to get quotes on. Humbolt was his second call to which when the phone was answered he was met with a "Hello?"
My husband asked if this was Humbolt Tree Service he had called in order to clarify because usually businesses identify themselves on the phone when answering. This individual did not. When he was asked if this was the business he had called he was met with the sarcastic response and then told to "Hurry up" with what we were wanting. At that point it was clear we were wasting his time so my husband said we would not be doing business with him and hung up.

I'm so disappointed in the response from the owner which was to accuse us of spam probably because our phone numbers are not local. Have you heard of moving to the area? Neither of us were born in the area but I can assure you we've lived in Wichita for several years. We don't even want anything from this business at this point, but we will advocate for ourselves to show what kind of precedence is set by poor business practices. It's sad because we would much rather support small local business, but we will not be supporting poor behavior.

I had just called at 4:19pm, On June 10th, 2022, and a male answered the phone saying, "hello" which is now how professional businesses typically answer their phones. I introduced myself and said, "Who do I have the pleasure of speaking with, my friend?" The male said, "Whoever you called!" in an extremely rude manner. I then said, "Is this Humbolt Tree Service?" to which he responded with, "Yeah, hurry up." Absolutely do not give this unprofessional and ungrateful business any of your time and business. Abe's Lawn and Tree was incredibly professional and took time to assist my needs. I had called them before Humbolt and was calling additional places to shop around for prices as well as possibly get a sooner service, as Abe's was backed up a few weeks.

Edited in order to reply to the business' reply, to further warn any new customers; Top section was my initial review: Not a spam account. I live in Wichita and due to the rain/wind storm from last night (this morning), there's a tree in our yard that needs removal. You're right... I have never done business with you, which is why I was calling you, big guy. That's what people do. They call to inquire about a business that they've never worked with. Did you think I was a spam account because I don't have a Wichita (316) area code number? I am obviously affiliated with another business, eh? Well, like your grammar and your improper use of your and you're, you need to re-evaluate how you handle business and be careful who may be on the other end of that phone. I am not affiliated at all with another business, tree removal or other. Have you heard of secret shoppers? Individuals who either work within the company to see how their employees are conducting business? Well they also do it with the BBB to evaluate companies in cities and states. So this post wasn't because I had nothing better to do. This post was because when someone treats someone the way that you treated me, someone you don't know who was looking for business, who also knows people in this area, it was to shine light on it. Word of mouth is the best form of advertising and while it can help you, it can seriously hurt you when you catch the wrong person to treat very poorly.