HVAC reviews in Berea, Kentucky

Chris was absolutely wonderful. Professional & very informative! Stayed until he found the problem and didn’t charge us a arm and a leg, when other’s suggested it was time to replace our entire unit! I highly recommend Barnett’s.

Mike and his team are great! They very knowledgeable and efficient. Worked with Mike and his crew on many projects they are top notch! If you have any heating and cooling needs call them first!
Jeff and Aaron Baugh

Just want to give a BIG shout-out to Barnett's Heating and Cooling
for taking on a heck of a job & during the holiday season too! Mike, Mary Beth & the guys are TOP NOTCH & like family to us. The guys showed my husband our 20 yr old duct work & couldn’t believe the dust! We’ll never regret choosing Barnett HVAC for our heating & cooling👍

I contacted mike on a Saturday with a high recommendation from a local business. He said to get with him on Monday. The job I needed entailed cutting a hole in the ceiling to repair duct work. Monday came along and I reached out to Mike. No response. Waited a few days to see just in case he was overbooked. Nothing. Common in this line of work.

Tech was very nice and our problem was fixed within 24hrs. They are great to work with. Highly recommend.

When I shop for anything big and meaningful customer service plays a huge role. Also understanding that through a time that the big companies are taking over it is awesome to experience a family owned business that gives you quality service from the equipment to the customer service. Highly recommended.

I have had another company do a winter furnace inspection a couple of times. Both times I was told there was a ton of stuff wrong with my furnace - all stuff that was going to cost thousands of dollars. I didn't believe them. This year I had Barnett Heating and Air come and inspect my furnace and they said that it was in perfect condition. Fair prices. Trustworthy. Won't ever call anyone else.

Great fast service!! A very great crew. Every time we have called them they respond quickly and fixed the issue. This time it was a new unit and they have been great to work with. Will definitely continue to use their service. Thanks!

Last Sunday I returned from being out of town, outside all day, on the hottest day of year. I expected to open my front door to a cool house and just chill. Unfortunately, when I opened the door, I discovered a thermostat reading 87 degrees and no working A/C. I called Barnett's and received a call back within 20 minutes. Though it was a Sunday evening, Chris was at my house within the hour. He quickly diagnosed the problem (malfunctioning capacitor) and fixed it on the spot. Within a few hours my house was completely cooled down again. I can't say enough good things about this company's understanding, reliability, and professionalism. And it's a family-owned, local business, which is what I want to support. If you have a problem with your HVAC, give them a call!

Our HVAC system wasn’t working last night, so my husband and I called a bunch of companies this morning. Barnett was the first to answer the phone and set up a same-day service appointment. They arrived, found the problem, and began solving it within minutes. In less than 2 hours from my phone call to them, they had been here and done with service. So glad I called!!

Justin came and patched up a leak I had in the attic yesterday! He was so nice and very respectful. That man deserves a raise. He was the best!

After 2 companies failed to show up, Barnett's saved the day!! The 1st technician was very thorough & patiently explained the problem. The part needed to be ordered & the owner HIMSELF came to install it so our event wasnt ruined. They had our home cooled down in time for my son's party and I could not be any more grateful. Thank you again!

I’m leaving a review not for quality of work but rather for Mikes honesty. I lost my wallet in a nearby business parking lot. Mike happened to find a check that had fallen from the wallet. He took it upon himself to call the number on the check and ultimately made sure I got it back.
Honesty goes a long way in business and you can rest assured that I will be calling Mike if I need any HVAC work.

Thank You

I phoned late on Wednesday afternoon and my technician was out on Thursday.

Very courteous and professional. He was very thorough and explained everything well.

I highly recommend Barnett's Heating & Air Conditioning

I can’t say enough good things about this company! They were quick to come replace our unit that was 20 years old and had died. The price was the best quote out of 4 companies that we had come out to the house. The family that owns this company are wonderful people- very honest and will make sure the job is done correctly.

Barnett’s is the best I’ve found anywhere. Wouldn’t use anyone else. Good people, good service and very fair prices

Anytime I have an issue I call Barnett’s. They arrive within 20 minutes and are always . Each worker has been knowledgeable of issue. I trust them for any HVAC issues!

A great family owned company! I’ve had the pleasure of working with them many times over the years. I don’t often give reviews but I felt I needed to share this wonderful company with you! You will not make a mistake by choosing Barnett heating and cooling!

I moved to Berea in 2019 and Barnetts was there for me start to finish when putting a new system in my home. They are always fast, friendly, and experienced. Chris was out for a minor repair today, and again did a phenomenal job! They definitely have a lifelong customer here!

For several years we have used Barnett's to service our HVAC systems. So, when it came time to replace both of our 21 yr old units we naturally chose a small, local, family owned business that has the most competitive prices, best equipment, excellent staff, and quickest turn around. I have worked with many contractors and vendors throughout the years and Barnett's HVAC rank at the top for their professionalism and excellent service.
Great group of folks to work with.
Thanks for making our house feel like a home again!

We have used Barnett's for years and years. We recently got a new unit from them that was very reasonably priced. I am VERY PICKY about people entering our home, smoking, dirty shoes and all that. There were no issues. The employees were respectful, laid plastic down everywhere they were going to walk and there was a very minimal mess. I highly recommend you do business with this local, family owned and operated business.