Janitorial reviews in Covington, Kentucky

CityWide has provided a cost savings to our school district while also providing consistently evening services to maintain a clean, healthy, and safe environment for our students, staff, and community. They are responsive and efficient! Justin Kaiser - Beechwood Schools Superintendent

City Wide has been a strong partner for our Property Management team, consistently delivering reliable, high-quality janitorial services.

Peggy O’Toole truly stands out—her responsiveness, attention to detail, and dependability are exceptional. I know I can always count on her, and that level of consistency makes all the difference.

Great people to work with

They were helpful and answered all of my questions!

Deceptive advertised for a bookkeeper it was actually for a accounting clerk job...they changed the posting

Awesome care and attention to our needs. Thanks Lauren and crew!

Everyone that I encounter is very receptive to my concerns and works quickly to get problems resolved.

Always reliable and responsive to any needs!

awesome

I'm very pleased with the service we're provided with City Wide Cincinnati and other City Wide's throughout the country.

This company is absolutely absurd!! Unreasonable pricing for incomplete work. Would not recommend ever and if I could post this without any stars I would.

The best customer service and response from Lauren. Anytime I have a question or an issue she is very responsive and takes care of it quick.

Lauren is very responsive and takes care of things immediately. The crew is thorough and provides seamless service.

Josh and his crew do a great job here for us at St. Francis Seraph School in Over the Rhine.

We have used City Wide for years and have always been happy with the cleaning service and other services we have received from them.

Felt the need to post this because it was such a frustrating experience. I run a retail store and small apartment building, and I'm overwhelmed with coordinating contractors to take care of small and large projects. Was SO excited to find a company that could handle that for me.

Set up a walk through, heard the pitch, promised the moon and then....nothing.

Sales person said it might be a week, after a follow up email and call, heard back in SIX WEEKS only for them to tell me that btw they are now charging up front specifically for my industry. Thank you, if I needed to chase contractors around to finish work I already paid for I can do that on my own.

Obviously did not move forward, and I'm genuinely sad because it seems like a useful service.

City Wide did a great job on my most recent job site, having two workers cleaning up construction debris and getting it to the dumpsters everyday for 3 months. They also had a porter that was on site for the same amount of time sweeping and maintaining the smaller areas of the job site. Other jobs City Wide did was clean the building structure of dust and dirt left by the previous building owners and scrub the floors to keep the dust in the building down. All of this work was done in a timely manner and to the highest level of satisfaction possible. I will be using City Wide in the future and I suggest you do the same!

City Wide has been doing a good job for this facility for a while now. They are very responsive to our needs and have provided other services to help support the site. They have helped us out with last minute cleaning needs and deep cleaning in several areas. We appreciate all they have done for us.

Lauren is excellent. She is very thorough and always looks out for our best interests. She handles her team very well and passes along any concerns that we may have to them. Lauren truly cares about how they are doing and she understands the importance of solid communication between City Wide and the customer. Well done Lauren!!

Stigler Supply Company and City Wide Facility Solutions of Cincinnati have been business partners for the past 16 years. When I have a customer with a need that City Wide can fulfill I always refer City Wide to them with complete confidence that the job will get done with complete satisfaction. No matter the need that your facility has chances are that City Wide can cover it.

Brad Wilson and his crew from City Wide Facility Solutions take great care of our two YMCA locations. In the event we encounter something needing attention, Brad is very responsive.