Remodeler reviews in Covington, Kentucky
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Trustworthy and hardworking with excellent craftsman ship. I’ll always go to Chris Hollon Construction first!
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Couldn’t be happier with the service. Super professional and expedient. Look forward to doing business again whenever needed.
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Chris Hollon Construction did a wonderful job on my patio. Affordable and professional.
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Chris, Todd, and their whole team were amazing. Great job on our basement remodel. Wouldn’t call anyone else.
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Called 30 minutes prior to appointment time to cancel/decline the work I needed done. This appointment was made almost 2 weeks in advance and because his decline was a result of "not having time" he could have notified me upon that realization and not after I'd planned a day around an appointment. Gave an extra star for at least referring to someone else.
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Paul did a excellent job doing a complete remodal on our bathroom.Very professional cleaned up after every day.Todd was very helpful getting everything ordered that we needed and if we had questions he was very responsive about getting back to us.I would highly recomend this company to anyone needing work done.
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We are very happy with our covered porch addition. They were professional, high quality craftsmanship and swiftly took care of any issues I had. I will use their services for any future projects I have.
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These guys went above and beyond to make my project a success! They were friendly and professional. I absolutely love my new deck and patio! I will definitely use them for future projects.
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Original review temporarily edited as a result of the owner's reply, which amounts to nothing more than convenient omissions and claims that are not factual. Hollon's so-called proof is a signed contract and a timeline that only prove what was SUPPOSED to have happened. I've been left to deal with the reality of what actually did happen. I have nothing to hide about our reschedule - our need to do so is a complete non-factor. So what if we re-scheduled for two days later to have them COMPLETE THE JOB that remains UNFINISHED to this day and correct problems we STILL HAVE? That was one of two occasions we needed to do so over the months-long project as compared to the Hollon team's regular habit of hours-late arrivals and no shows. I was texted a definitive time of arrival for the 21st, and no one showed or called. NO mention of "trying". If what Mr. Hollon claims is true, why is it that he completely ignored every attempt I made to have him respond to the no show/no call or my questions about whether or not a no show/no call would be acceptable to him? He offered ZERO response on this issue. He refused to so much as acknowledge it (let alone attempt to defend it) across multiple text exchanges. He knew then and he knows now it wasn't "alleged". Mr. Hollon conveniently omits the fact that the vast majority of communication was between myself and the gentleman that did most of the work (the same gentleman Hollon asked me to direct communication to). So while it's true Mr. Hollon did not make the "drop everythiing" comment, he seems to want to pretend his employees made no representations on behalf of his company. As for the repeated sink leaks and damage caused by his company's negligence, why would I be compelled to discuss the problem with anyone other than the representative doing the work when I had what should've been two very easy problems to fix (which I fixed myself after their third attempt)? The gentleman's status as an independent contractor, which was never shared with us, is ABSOLUTELY IRRELEVANT. It's neither my fault his employee chose to keep him uninformed, nor is it that Hollon did nothing to keep himself informed. I guess Hollon also forgot to mention that the attempts to contact me to fix the problems and finish the job he refers to only came well after I spent A FULL MONTH of having multiple written requests to have the job finished and our problems addressed ignored by his representative. Sure is interesting that it was just a handful of days after I gave up and posted my review that I finally received a reply. Mr. Hollon also conveniently omits the fact that through his attorney, he agreed to our proposal for returning to our home, but never bothered to follow through. The proposal was simply to send us a written note to accept responsibility, apologize for his mistakes and make a commitment to make things right. In return I would remove our reviews. I did speak with a representative of his company we had not previously dealt with after being told by his attorney on 6/14/16 (7 months after the project began) that Hollon accepted our proposal. I let him know I had been contacted by Hollon's representative. His attorney told me he advised Hollon to set up a time to remedy the situation. I let the young man know we were waiting on Hollon's correspondence. Hollon's reference to my comments about church camp ignore the fact that what we were waiting on was his correspondence. When it became obvious Hollon was not going to live up to his word yet again, we gave up for the last time. For the record, the Google review was posted only after the Hollon recently attempted to contest my review on HomeAdvisor. Considering my review was re-posted after evaluating the copious evidence I provided speaks volumes and provides a common-sense indication of who is telling the truth. Mr. Hollon knows full-well how easy it would have been to avoid where we are today. I guess it was just easier to take our money and run.
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Chris and his team did a great job rebuilding my master shower. They were able to start the work much quicker than other contractors, and the tile work is beautiful! Thanks!
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Chris and his crew are the best in the business. I called and within 1 hour I was called back. My job wasn’t easy but Chris took it on and everything was perfection. I highly recomend Chris and Chris Hollon Construction.
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Replaced our roof. Crew was very efficient and Todd was responsive to our questions. They even replaced some damaged sheathing at no additional cost! Our new roof looks great.
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I spoke with Todd at Chris Hollon contruction in April 2021 about a project. He gave me his email and asked me to send additional information. I sent an email describing the desired project with several photos and measurements. I did not hear anything back. So in June 2021, I called to make sure he had received my email and see if he needed any additional information. When I spoke with him, he had a rude tone and said I was x out of y (some large number) in line and that he hadn't gotten to me yet. I explained to him that I just wanted confirmation that my email was recieved and I wasn't trying to rush him. Now I understand construction companies are extremely busy. But that doesn't give them an excuse to be rude. He could have politely told me that it would be a while or that they didn't want my project. I supposed the latter was the case because it it now February 2022 and I still haven't heard back either by phone or email.
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Chris and his team helped transform our old, damaged wood siding into a fresh and modern facade. We got cost effective options and the work was completed in a week. They were open, honest and a pleasure to work with! Would highly recommend.
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Chris always remained in contact with me during my roof replacement and ceiling repair. David Saner Roofing recommended him and I’m very satisfied with the results. Honest, reputable and quality work.
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We used Chris Hollon to update our restaurant, new bar top, refinished our severely marred hardwood floors and rebuild our patio. Couldn't be more pleased with the quality materials, workmanship and the timely manner in which all of this was done without closing our restaurant! Highly recommend Chris Hollon and his team! Feel free to stop in and check out his work at Blinkers Tavern, 318 Greenup Street, Covington Ky! Thank you Chris!@
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I called Chris for my bathroom remodel.... quoted me a very reasonable price. although we didn't end up working together I had a great experience meeting him.. he was honest and transparent about everything. He even helped me figure out other potential projects in my house .. Will definitely contact Chris in the future for any remodeling needs
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Chris and his team rebuilt our deck. Chris had suggestions that improved appearance of the deck dramatically without increasing the cost, which was more than fair. Quality craftsmanship at better than market price - can't beat Chris Hollon Construction!
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I'm extremely happy with the results of my project. The crew that Chris sent out were awesome. I'd use them again and would highly recommend them. The crew took great care in making sure that everything was cleaned up and orderly each day before they left. One of the guys even helped my elderly mother up the driveway and into the house with her groceries. He saw that she was having some difficulty. I can't thank this crew enough for the job they did and the way that they treated us.
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Top notch all the way from start to finish. I asked for a quote to finish my basement and the rest was history. Started the process with Chris who was great to deal with when coming up with I wanted done. Once things got started he passed communication over to Todd. Todd was fantastic at keeping me updated with what was going on. Some people may get frustrated with delays and things of that nature, but with what has happened recently in our country - delays, back orders and things of that nature are just point blank going to happen and that’s no one’s fault. Todd would consistently let me know what he was hearing on things like my floors and cabinets and when they would be in. As I customer I just wanted to know what was going on and where we were in the process - so that was huge to me and I am thankful for that. Their main crew who did basically the entire job - Dan and Danny really are the best of the best. Their work has made my basement a dream come true and a vision come to life. I could not be happier with the outcome and would recommend to anyone. Thank you to the entire CHC crew!
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This company replaced the siding on my home that had partially melted off and did a truly wonderful job. The experience, from beginning to end, was incredibly pleasant. They also provided some helpful tips and suggestions for other areas of interest around my home, on upcoming projects. I highly recommend this company to anyone that needs any remodeling or repairs. Thank you, Chris Hollon Construction!