Constraction reviews in Elsmere, Kentucky

5.0 based on 100 reviews Back to the listing
    5

    The two young men, who did the cleaning, were diligent in their efforts to clean the ten year old carpeting and a couch that had been recycled from a friend! Both came out looking much better than their original condition! Brandon and Jantje were personable and obviously dedicated to doing the best job they could do! I would call them again for further cleaning and do recommend them and this company!

    5

    Brandon and Michael just finished a very thorough cleaning of my dryer vent! Super tidy and efficient work. They gave a good explanation of what they were doing and worked quickly! Thanks for the prompt and courteous sevice .I HIGHLY recommend this company (JT on the phone & Brandon and Michael especially). I will definately be calling again when we need our clothes dryer vent cleaned next time.

    5

    Paramount always comes through for us! We have used their cleanup and restoration services several times and they have always exceeded our expectations. Great communication, prompt and courteous technicians. A top notch company. Highly Recommended!

    5

    We had an emergency situation last weekend with water entering our house. I called Paramount and was so relieved to hear Brandon Morgan answer on a Sunday morning. He came out quickly and resolved our situation. He’s a very knowledgeable, hard worker and I will continue to hire him for all future water and mold related issues. Paramount is really one stop shopping for so many household needs and their employees are top notch.

    5

    Brandon & Michael were awesome! Even JT, the guy coordinating everything over the phone, was a pleasure. The floors looked fantastic & smelled great. They were punctual, friendly, and professional. We’re definitely using Paramount Restoration again in the future! ☺️

    5

    I will never use anybody but Paramount for my carpet/upholstery and rug cleaning! I'm a repeat customer, I've been using them for a few years now. They are so nice and professional, have very good prices, and do a phenomenal job. I also have to brag on our carpet cleaner today, William, he was extra friendly, super personable and went out of his way to make sure we were happy and taken care of. Thank you William and Paramount!

    5

    I moved into a house with a mold problem. Paramount was wonderful to work with - they are a very honest, friendly, and knowledgeable team. Their inspection was thorough, and I never felt pressured into any decisions. They gave me several options as far as remediation, and were happy to rent me the tools I needed to do some of the work myself. Throughout the process they were always very quick to answer and return calls.

    In addition to renting drying equipment, I opted to have Paramount do a HVAC system cleaning. Kaden and Jantje did a great job, were thorough, polite, friendly, and professional.

    Highly recommend.

    5

    The team from Paramount was first class. Communicated well in advance, arrived on time and did a great job. Brandon B. and Michael C. were very professional and courteous. I would recommend their services to anyone.

    5

    Paramount was very professional and very helpful every step of the process! Joe did an amazing job explaining the process and getting it all started with insurance, Chris and Ishan did a great job in our basement, and James helped me on next steps. Very happy with the communication and quality of work!

    5

    When we discovered we had at least five inches of water in our crawl space under our house and a leak that needed immediate fixing, we were in a panic. Paramount Restoration and D'Andre to the rescue! D'Andre arrived, saw the situation, took immediate action, made sure that everything was secure (the equipment had to run for 24 hours), checked in to make sure everything was going as planned and was absolutely the best. He was professional, kind, courteous, and personable - the type of person you need in a chaotic spot. Now that the water is gone and the repair done, he's got a plan in place to put in dehumidifiers and make sure no mold will start growing. This brings such peace of mind as this house is so much more than just a building - it's our home. Paramount treats it as if it was theirs and D'Andre treats us like family! Thank God there are people like these still around!

    5

    There are not enough complimentary words I can say about the amazing Team at Paramount Restoration! Starting with, J.T., the Office Manager contacting me immediately after the water damage incident happened in my house and J. T. Continuing to answer all my questions throughout the entire process.

    And from the great care that D’Andre, Ishan and the entire Team showed throughout the entire process round the clock for 11 days straight when their drying machines were running and running and then, D’Andre gave me the great news on the 11th day, after all his very thorough moisture readings and explaining the whole process to me throughout, on the 11th day, D’Andre gave me the FANTASTIC NEWS that they had SAVED ALL MY HARDWOOD FLOORS, and none of them would need to be replaced!!

    The damage to the ceiling where the water had come through would still need to be replaced, which J.T. graciously provided 3 different contractors to come give me quotes and when my insurance company initially didn’t approve enough money to have the work properly done, J. T., himself, went through my insurance claim line by line and took the time to call my insurance company on my behalf, and successfully convinced them to release a lil bit larger amount for the restoration half of the project!

    Throughout this process, this entire team, including the owner at Paramount Restoration have proven themselves to be people of great knowledge and expertise in what they do, and have shown such integrity and class!

    I will absolutely recommend Paramount Restoration to anyone in need, since in my book, they are ‘Paramount heroes’ indeed!!

    Julie H.

    5

    Excellent work, nice workmen!! They even helped my husband move a heavy piece of furniture without even being asked. Got the whole house done with no disturbance to us or our dog 🙂

    5

    I knew the minute I met Brandon during our mold repair estimate appointment I would hire this company. He is knowledgeable, personable, and professional. I was devastated discovering mold in our basement and he helped set my mind at ease showing us how to isolate it until they could begin work on it. He even took a moldy cabinet for us before we actually hired him which definitely sealed the deal for me.

    His partner, JT, was just as impressive. They were on time every day and worked very hard to make sure every drop of mold was gone. They both gave me such a great impression of this company that I hired Paramount to clean out my air ducts as well. There were 2 other guys who came with Brandon and JT for a few hours each and they were also wonderful. I will continue to hire this company for any of the valuable services they offer and highly recommend them!

    5

    I had our dryer vent cleaned and I was 100% happy with what a great job they did!

    5

    After our friend found our basement (half finished) with substantial water damage and we had been for 2 months and were not to arrive for another 4 days, Paramount got the remediation process started on Friday and the same day. Another restoration company couldn’t start until the following Monday. Brandon and his team did a fantastic job getting rid of wet carpet, move furniture rid moldy drywall, and eliminate all potential sources of mold. All of their 5 day work was completed before we got home. Then they came back our first day home to answer questions and clean up the remaining mess so reconstruction can begin ASAP.

    5

    Super happy with my experience! If you're looking for a company that cares about their customers please call them! They were honest and told me that the area I was concerned about was so minor I would be able to address it myself. I was pleasantly surprised with their honesty. They could have easily sold me on purchasing their services to make money but instead they gave me guidance on how I could do it myself for a much lower cost. They are my go-to company for mold inspections and water damage!!

    5

    I had a sewage/water backup mess in my basement and emailed them at night asking for their service the next day. Sure enough, they called me first thing and had a crew out with next steps. I could not recommend them more. In a world where quality service is rare, I assure you, this company exceeds expectation. Professional, helpful, went out of their way to accommodate me. Thank you Paramount for taking good care of me and my home.

    4

    The workers did a great job, all my other contractors commented on how clean the cuts in the ceiling were. Admin/office side could use some work on communication.

    5

    We just purchased our first home and had quite a bit of interior renovations done right away. Because of this, our house was in desperate need of a duct cleaning. We were recommend Paramount by one of my fiancé’s clients and we truly couldn’t be happier that we went with this company!

    Not only was JT extremely friendly and helpful when making our appointment for the cleaning, he was able to answer all our questions. Then, Michael did an amazing job when it came to communication. He called to let me know when he was coming and that he was 45 minutes out. This was so appreciated as it gave me time to get to the house since we don’t live there just yet due to the renovations.

    He even called to let me know he was five minutes out! You don’t find that kind of communication much these days. Then, the actual job was great! Michael was extremely efficient, very sweet, and knowledgeable on what he was doing. He was very diligent in his craft and left no vent unattended!

    And before he left, he gave me a run down of the work he performed and that Paramount offers many other services, making them a one-stop shop for many home services! We will absolutely be using them in the future.

    Thank you, Paramount, JT, and Michael!

    5

    Kentyn and kamden came over and cleaned all our vents said hi to our new puppy. They cleaned up after themselves and helped us outside. Thanks guys

    5

    I had duct cleaning done by Kenton and Tyler They were on time with advance communication of arrival time.After assessing my system they found a damaged vent they were not able to clean with the machine so they did what they could by hand. I had to add my dryer vent and after communicating with the office they were able to clean that as well. They were professional helpful and pleasant to work with.