HVAC reviews in Erlanger, Kentucky

Good people

All of the staff at this location have been very professional and helpful. Their prices are reasonable and they sell quality products. I highly recommend this store.

Friendly counter staff

Pleasant, knowledgeable and helpful.

Great service. Always my first stop

Rude. Counter sales sit on the phone for extended periods without even acknowledging walk ins, then they don't have the parts you need anyway. A waste of time

Good knowledgeable staff at this site. They can usually help find most parts for HVAC systems. They are also competitively priced on the parts I've bought from them.

A place of business where the customer really matters and becomes family.

Great prices, quality equipment, solid guys!

I own a small remodeling company based in Columbus and needed some ductwork items for a basement job near Cincinnati. I sent my father in to pick up the items and Joe at the sales counter could not have been more helpful in taking the time to answer his questions and recommending additional items that could help with the project. I realize my needs as a remodeler are usually small however I will mention my positive experience with Carr Supply to my fellow remodelers and subs that I deal with in both Columbus and Cincinnati. Thank you for the help Joe and Carr Supply.

Absolutely some of the nicest people around! A supply house that truly cares about its customers and community. From deliveries to stock, they have you covered!

Constantly out of common fittings for plumbing. Currently working in Hebron and on three seperate trips over the length of the job they havent had the fittings I've needed. Most recent trip today had them missing 1in copper sweat fittings. Don't waste your time, its sad but the home depot up the road actually has better selection than a plumbing supply house

Winsupply of Erlanger has been an absolute game-changer for my HVAC business. I source all of my equipment, parts, and accessories through them, and the level of service they provide is unmatched.

Jim, the owner, runs a first-class operation — the culture reflects it from top to bottom. Joe and Nick at the counter are phenomenal — fast, knowledgeable, and always willing to go the extra mile to track down hard-to-find parts, verify compatibility, or bail us out when something unexpected comes up on a job.

Dottie is a rockstar on the accounts side. She keeps everything running smoothly behind the scenes — invoices, billing, and questions are always handled accurately, promptly, and professionally.

Mason, our salesman, is outstanding. He truly understands the HVAC business and what contractors need to stay efficient. He’s proactive, responsive, and always makes sure we’re getting the right equipment exactly when we need it.

And Donnie, the delivery driver, deserves huge recognition — timely deliveries, great communication, and always dependable. When parts or equipment show up exactly when they’re supposed to, keeping jobs moving without delays, that’s Donnie making it happen.

Every person on this team treats contractors like partners, not just customers, and that difference shows every single day. Winn Supply of Erlanger has earned my loyalty and trust because I know I can count on them to help us succeed.

If you’re an HVAC contractor looking for a distributor that truly has your back — this is the place.

Five stars without hesitation.

I recently had the pleasure of purchasing supplies from Winsupply of Erlanger and I couldn't be more impressed with my experience. From the moment I entered the store, I was greeted by a knowledgeable and friendly staff who were eager to assist me with my HVAC needs.

The selection of products available was extensive, featuring high-quality brands and a variety of equipment, tools, and accessories necessary for professionals. I found everything I needed for my project, and the prices were highly competitive.

What stood out the most was the staff's expertise. They took the time to answer all my questions, providing insightful advice that helped me make informed decisions. Their commitment to customer service truly made a difference and gave me confidence in my purchases.

Furthermore, the store's layout was well-organized, making it easy to navigate and find what I was looking for. I also appreciated the prompt and efficient checkout process.

Overall, my experience at Winsupply was outstanding, and I highly recommend them to anyone in need of HVAC supplies. Whether you're a seasoned professional or just starting out, you’ll find everything you need with the added benefit of excellent customer service. I will definitely be returning for my future HVAC needs!

Mark Did an excellent job at working to fit me into a busy schedule and addressed the issue fast! He even came prepared with as he has an array of various replacement parts at the ready, so it saved time for his services as he didn't have to order/run out to get anything for this instance!
Thanks again, True Comfort, for getting our families home ready before the summer heat hits 🌞

Quick and efficient.

Thanks Mark for everything you do!

He was quiet and went about his business.

I highly recommend this company.

Polite, quick, efficient at a reasonable price.

Mark was very professional and helpful I highly recommend him