Plumbing reviews in Erlanger, Kentucky

4.7 based on 158 reviews Back to the listing
    4

    The tech did everything he could to undo my back up. Was very professional and sympathetic

    5

    I spoke to a young lady, Annie on Saturday and on Sunday, a nice considerate young man, Terry came to my home at the correct time., he checked my water heater and informed me that was still a good heater for a few more years...a very polite gentleman that was kind enough to offer facts on my heater....a very great young man who said I was okay for now...I recommend this business to anyone seeking their services...I recommend Kennedy plumbing...I will call them for services afain

    5

    Terry came out late when everyone else couldn’t or canceled. Fixed the problem and cleaned up. Really got me out of a jam. Highly recommend!! Thank you!!

    1

    The guy has completely disappeared. Did a great job on our water heater a few months back. But now he is unreachable.

    5

    We had messed up a simple diy repair on bathtub faucet. We had to leave our water turned off. Called Kennedy plumbing and made an appointment for the next morning. But they called back and came out right away so we didn't have to be without water all night. He had it fixed within an hour. He was so nice and good natured about my mess up. Thank you so much. You were awesome!

    3

    Not sure what is happening with the company. Website and phone are not connecting. I had a water filtration system installed by Terry 3 years ago and that is great. The young guys he was training to take over since he was wanting to hand over repairs to them did a so-so job installing my water heater. I have had a gas leak 2 weeks ago and now my igniter appears to be bad on my 3 year old water heater. I’d hire Terry but not his replacements if this company is still a company.

    5

    We've been working with Terry for years. We contact Kennedy Plumbing for all of our plumbing needs. Their prices are fair, and the quality of their work is impeccable. I can depend on them for jobs of any complexity. They are quick to respond and always provide the most professional services. Thank you, Terry and the Kennedy Plumbing team. We look forward to working with you for the years to come.

    5

    Ben L was great, took care of issue promptly

    5

    I just had the best experience with 1 Tom Plummer Company! They sent Sonny and Ben to unclog my kitchen sink, and I couldn’t be happier. They were quick, polite, and super knowledgeable and fixed the problem in no time! I’m so grateful for their great service. Highly recommend these guys!

    5

    CULLEN Was very kind, very professional and very fast thank you so much for your time

    5

    Cullen was amazing! He was so friendly and knowledgeable, just a pleasure to work with!

    5

    Sam was super helpful! He cleaned out the pipe that was giving us trouble, got an idea of what might help long-term and sent an estimate, but didn’t push for it to get done today. Thank you so much!

    5

    Brendan came out quickly and after hours and fixed my daughter's sump pump. He was very knowledgeable and polite.

    5

    Was quick and Esteban was friendly and did great work.

    5

    Called at 10:30 with a failed sump pump and a soon-to-be-flooded basement. They said they’d have somebody out between 1:00-3:00 AM. At 11:59 PM, I got a call from Esteban letting me know he was on the way. It’s now 1:03 AM and he just left. New pump installed, old pump removed, sump basin empty. Not only was he prompt and courteous and professional, but he wore booties inside the house.
    Tremendous.

    5

    Esteban was amazing. He was in and out in less than 30 minutes. And fixed our leak in the middle of the night

    5

    Brendan and Max were wonderful. They communicated with me from the time they were on their way until they finished. Would highly recommend them and 1-Tom-Plumbing!

    5

    Dalton was very professional. Completed the job in a timely manner and spent time making sure everything was clean when he was done. Thank you

    5

    Brendan and Dalton replaced a broken water line and did an excellent job. They communicated to me throughout the day and made sure everything was working properly before they left. Great experience.

    5

    Esteban and Nathan are our dudes! First call anytime there’s an emergency and fist call if I just need a reliable hand for a household thing above my own (really low) ceiling of expertise. Can’t recommend 1-Tom enough.

    5

    Thank you Esteban for coming out to diagnose a gas leak and provide options on new water heaters for the future