Constraction reviews in Flatwoods, Kentucky

Poor management, The employees pretty much pull the trigger on how to manage the project, what type of equipment to use etc.. For instance contact the inspector over the Dollar General built out on Rt. 5.. The so called Civil Engineer for tri - state Enterprise was not capable of reading a Blue - print for the building site!!! 65% of the finish Grade was off by 2 - 3 inches.. They have no business trying to perform Excavation work.. Now I will Brag on they're trucking side, Josh has done an excellent job with the fleet of trucks he has obtained. He has provided an excellent resource that was desperately needed in that location.

Ordered 2 loads of gravel same gravel same delivery stop both loads were 4 scoops, 2 different prices. First load was 4 hours late causing second load to be done next day. Driver wouldn't listen to the way I wanted it spread because and I quote "I've been this for almost 20 years I know how to spread gravel" so instead of listening I have gravel spread 20 foot long 4 inches thick and another section 11 foot 7 inches and before I could say anything to the driver he had pulled out the driveway without even locking his tailgate and locking the bed down. now I have to shovel all by hand

I called had someone come out for an estimate. It's nowa month later and still have not received the estimate. I have called 3 times and asked for it and still they did not follow up after promised of the next day. They did have a fire during this time but that was two weeks prior to them coming to the home so that's not an excuse... Glad to see they don't needy business...

If I could leave a zero I would. They came to do a service due to my AC not cooling properly (6-25-24). He came while I was at work and my wife was there alone. He was there for 28 mins total from pulling in, to writing up the bill. All he did was clean the coils and tell my wife we needed new filters. The bill... $249... so clearly I wasn't happy.

So when I went in the store today to pay it (6-26-24) the lady shows me the detailed invoice and it says $95 dollar service fee, with a $95 diagnostic fee, and a $50 cleaner fee. I asked, isn't the service and diagnostic fee the same? She said no and technically you should be charged hourly for his time there too with a minimum of an hour. So you're actually paying less then you should.... so I said I'd like to speak with Mike (The owner), she said he is in a meeting and is busy. I said "ok, well then I'd like to set up a meeting with him first thing tomorrow because I don't feel comfortable paying this bill without speaking to him first." She said "No you can not do that, and if you leave here without paying this, I'm going to send it to collections."

It's only been 1 day since the service first off and why be so rude like that. I had concerns over my bill and wanted to speak with someone who had the authority to make it right but instead I was met with a rude and snarky lady who could've cared less.

So needless to say, I'll never use tristate for any of my businesses services ever again and I'll never recommend then to others. This wasn't my first issue with them but it will be my last. Hopefully this saves a family in need, don't use their services.

I just bought some commercial property locally and we need to do a complete overhaul of the property and I was just about to inquire about this local business but after seeing all unusual fees and poor business ethics and practices, I'm actually thankful I'm going to look elsewhere for the contract. I absolutely love Google reviews and those who expose corporate greed and poor customer service. I'll be offering the contract to a competitor for sure 😬

AVOID AVOID AVOID. My family moved to the area and used tri-state to do some remodeling, hoping to finish before we moved in. A week to week and a half job took over 2 months. They painted several rooms in the house and we had to call them back twice to repair. They did some drywall work and when they replaced the crown molding they pieced it together with several sections instead of one long strip; we had them come back and replace that. The tiled the shower was the worst. Grout washed away in several locations and had to be repaired, the shower door was the wrong size and took 5 weeks to replace, and the quality under delivered for the price.
Poor communication between management and the laborers lead to a lot of confusion and mistakes. Very rarely did the same people show up to continue work, so the laborers were always asking us for progress reports. Time after time we were promised a workforce the following day which would never show; this is very inconvenient for a stay at home mom with three kids. Overall, we had a very poor experience and will be sure to use other forms of social media to warn others.

Interesting place, the individual that answers the phone isn’t the easiest to talk to and don’t try to get a time for delivery of materials that will get them really irritated. Tried to get a time scheduled for delivery around 1 pm so I could work half a day and be home to open the gate to our yard so they would have an easy time dumping some top soil for me. Needless to say the top soil delivery did not arrive around 1 after I had talked to a delivery driver at the business as well as the individual that answered the phone and works the front desk. The delivery arrived a little after 5 that evening which was just after the rain started. As the so called top soil slide out of the dump truck which had a great turning radius to back in the gate in the alley, I noticed some clumps which I hoped would break up later, they did not, those clumps were rocks the size of soft balls and some bigger. After it was out of the truck I noticed some mulch in the mix of dark semi top soil and rocks. I will probably not be using this business again due to the individual that answers the phone and works front desk, their people skills / customer service seem to be lacking, the only reason I gave 3 stars is because the delivery drivers were easy to talk to and gave the most information. Please see photo of the material delivered.

We have been using Tri-State Enterprise for landscaping for several years, and I couldn’t be more satisfied with their work. Their team is always professional, reliable, and incredibly detail-oriented. Every project they’ve completed for us—from routine maintenance to larger landscaping improvements—has been done with care and high-quality workmanship.

They show up on time, communicate clearly, and truly take pride in what they do. It’s rare to find a company that consistently delivers this level of service year after year.

If you’re looking for a trustworthy landscaping company that does excellent work and stands behind it, I highly recommend Tri-State Enterprise. They’ve made our property look beautiful season after season.