House Cleaning reviews in Florence, Kentucky

Just tried to call. Answered the phone unprofessionally and then I said " I'm trying to reach Miraculus cleaning" just to make sure seeing as they answered so rudely. They just hung up. Spend your money elsewhere with better/ more professional.

Professional, good hard workers, wasted no time getting to work. Getting the job done and cleaning up after. I gave them a tip because they were really good. Thanks for the awesome job, guys.

Brad did a great job on three different rooms. Explained everything clearly and was in and out quickly.

Quick, quality service. John explained everything and carpet looks like new. Couldn't ask for a better experience 😃.

I am satisfied with Stanley Steamer. Randy,the technician, was very polite and went right to work and was done. He cleaned up and my condo looked great when he left. Also, he helped me to move several things off the rug before he started.

I am so very pleased with my cleaning and quote. Jon was absolutely knowledgeable, professional, easy to communicate with. He shared information for continuing the areas I had in question. Our home looks and smells amazing. Thanks again

Jacob and mason were very professional, thorough and finished in a timely manner. Carpets look great.

Situation was weird but the costumer services after the fact was incredibly poor. Went to Stanley steamer to get several rooms cleaned and a couch cleaned because we were moving out of the rental property. The couch was dirty due to our dogs but was coming with us to our new home in Cincinnati after it was cleaned at our old place. Everything went well and the technicians were great, and we tipped them nicely because it was crazy hot that day. After the couch had dried, when we were about to move it to our new home we realized it was not clean at all. I understand that when couches dry sometimes things can be missed but it was still crazy dirty. We had to move the couch but called Stanley Steemer to see if there was anything we could do. Well being that we moved to Cincinnati we were told there was literally nothing could do about this because they were a franchise and not apart the the actual Stanley Steemer umbrella. The only suggestion they had was for us to bring the couch back the NKY and they would reclean it. Not a discount, credit, or refund. So we basically paid money for a dirty couch.

I am trying to update a positive review that I left on November 8, 2023. I should have waited a day. I hired Stanley steemer to clean, deodorize and protect carpets in three rooms. I woke up in the middle of the night unable to sleep because my master bedroom reeked of wet dog. Concerned, I went upstairs to check the other two rooms and found Pepsi stains left and hair along baseboards. I had to wait Wednesday during their arrival window and now I will have to wait tomorrow for them to fix this. Doesn’t anyone know how to do their jobs anymore? When did shoddy work become okay?

The guys did a great job. They toured our home to see and count the vents and returns. Then they took me down to the furnace to show me how the cleaning would work and what to expect. They put down floor protection, brought in the equipment, and started the process. After it was done, they showed us before and after photos, which made me very glad that we had the cleaning done. The guys were neat, efficient, and pleasant to work with. Highly recommend this crew and Stanley Steamer. Thank you!

Very friendly and fast service. Our carpet looks amazing!!!!

They were friendly, courteous and professional. They took the time to explain things thoroughly and were done in a timely manner.

I've used Stanley Steemer before. They always polite and professional. Room and stairs look brand new and Bryce was in and out of the house in 30 minutes! Wonderful job and super quick. Thanks for saving the day for me again. I will always use and recommend this company to everyone I know.

Austin was amazing!! Very patient and eager to help me solve the smell in my carpet from just moving in. He took his time was arrived very quickly!

Excellent experience with air duct and dryer duct cleaning… They were quick and professional. Explained everything clearly. Showed before and after pictures.

Collin and Logan came out to clean my air ducts. They were friendly, efficient, and explained everything to me before, during, and after the process. They completely cleaned up behind themselves and were professional the whole time.

Brad and Griffin were very professional and thorough! Carpet looks great! Thank you!

Great job. Very professional. Quick and thorough. Adam and Chris were great and did a very thorough job on our leather couch and chairs. The leather is clean and super smooth and soft now. Very friendly and helpful. Thanks!

The Guys did a great job. We are very pleased with the whole experience and the end results.

I’ve been so pleased with my experience with Stanley Steemer. The rep does an excellent job cleaning our carpet and is very professional.

Super nice guys very quick and efficient! Carpets are clean and smell great!