Plumbing reviews in La Grange, Kentucky

Great service

Friendly

Good people and quality work

I did not use New Century Plumbing

New Century Plumbing is a GREAT company.
The owner, Todd is a very respectable man.
I HIGHLY recommend.
:-)

I have used New Century Plumbing for all of my plumbing needs many times, and they always did the jobs very professionally, and at a reasonable price.

In the last four years I have had two separate issues with sewage coming up through my floor drain in my basement so I was in need of a backflow preventer. I was completely frustrated with the situation and the three other estimates I had gotten from more popular, main stream plumbers. The first two estimates were around the same price but the technicians didn't seem knowledgeable enough about my needs to convince me to use them. The third estimate was $1300 higher than the first two. I called a friend who referred me to Todd with New Century Plumbing and he came out the next day to assess my needs. He was polite, knowledgeable and I was completely at ease with his capabilities. Each different plumber who came in, went to all of the same areas of my basement to check the same spots; Todd was the only one who actually pointed out that I had another issue that could potentially be as bad as the sewage if left unattended and that was a leak in my water heater pipe. His crew came out the following week to complete the work. They were courteous and knew exactly what they were doing. Todd came out during the course of the day to check on them and to see if I had any unanswered questions. I will use them again and refer them to any and all who ask for the name of a reputable plumber! I wish more people in business had the same work ethic and instilled the same kind of professionalism that New Century exhibited. Thanks New Century for finally giving me a good night's sleep!

I have used New Century Plumbing for many project both commercial and residential. Todd and his crews go above and beyond to help their clients complete their projects on-time and in-budget. I recommend them to anyone who needs great plumbing! 🪠

Worked with these guys in the past and all I have to say is they are the best group of plumbers I've come across. The owners and the crew have my upmost respect. These guys know what there doing

Excellent work done installing water softening/filtration system and the Moen automatic shutoff valve. The installation was expertly done as can seen in this photograph. The build of the tubing with proper alignment shows that extra care was taken for the installation.

Glen and his helper were great! Best plumber I have used. Very professional and knowledgeable. We showed them the jobs needing done and he gave us estimates! They were able to take care of the problems with toilets same day! Backup plumbing will be our go to plumber from now on! Thanks!

I called Back up Plumbing this morning they were able to take care of my situation same day. Very courteous employee. Did not try to sell me anything. Very reasonable and I would definitely use them again if the need arises!

Josh and team were great! Diagnosed the issue and fixed it promptly the first time. Highly recommend.

Josh was knowledgeable and thorough in his description of necessary repairs. He Communicated clearly in a language that I could understand. He was kind, respectful, and the work area was Spotless when he left.

Marcus came out to check a leak in our laundry room ceiling that I suspected was coming from the upstairs shower. It was a super simple fix, and they charged me a very reasonable price for their time. This is the second time in a year I've used Backup Plumbing and I can't recommend them enough. Extremely prompt, polite, professional and very fair pricing. I will always call them first for any plumbing issues!

Great service. Knowledgable technician. Cameron as great at the house and Kyle was also very helpful over the phone.

Josh was great! He did an excellent job on all that he did for me today! I’ll definitely be using Backup Plumbing for all my future plumbing needs!

Everyone at Backup plumbing has been wonderful. I called them in the morning and they were able to come out that same day and fixed a clog for me.

Cody & Eric did a fantastic job at our home. Identified the problem quickly and fixed the multiple issues in the same day!

Our son decided to flush his toothbrush down the drain. Josh was able to get it taken care of quickly and they were very efficient and transparent with everything! Would highly recommend them for any of your plumbing needs!

Eric did a great job installing new bathroom fixtures for us. He showed up on time and the job cost was fair. Will call again!