HVAC reviews in Lancaster, Kentucky
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Great service and good prices
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Customer service at its finest
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Excellent service
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Great folks, great price, great communication.
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Fast professional service, recommended!
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Friendly, professional, and dependable service. Got our furnace up and running very quickly.
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Daniel was super awesome, incredibly knowledgeable, and professional. I highly recommend DunRite Services to anyone in need of HVAC assistance. ⭐⭐⭐⭐⭐
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Excellent service. Good communication and prompt install.
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Excellent company, very professional and would use them again.
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Showed up on time and provided great service throughout the process.
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These guys are incredible people, service was excellent, very knowledgeable and helpful, they explained all the options I had for repair on my heat pumps , they truly care about providing the best service possible, I highly recommend Dunrite services to anyone needing HVAC repairs or installation..
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Justin and team did a fantastic job! I could not be more pleased. They were thorough and professional. If you need anything HVAC, this is your team.
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Justin came out within 2 hours of calling and fixed our problem during a snowstorm on the weekend! Saved us time and the cost was unmatched! Highly recommend!
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Only giving two stars because they eventually got a tech out that knew how to install our part. Basically our fan motor went out on our HVAC unit. After calling and verifying my warranty myself, they ordered the part and we waited for it to come in. The part they ordered came in, my husband took off work for them to install it and their tech said it was the wrong part. I called the parts supplier to get the new part on order ASAP since my husband had already taken off work, I had hoped they maybe had the right part in stock. The supplier assured me that’s the only part that could fit. My husband talked to the owner at Dunrite who doubled down and promised us it was the wrong part, offered to show us that it looked nothing like the right part and then proceeded to try and sell my husband a whole new HVAC system! Of course he declined and basically said to return the part and we will figure it out. The owner finally decided to send another tech out. (The owner did not personally come out the install the first time, just talking to his tech had him swearing the part was wrong). 30 minutes after the second tech came out and my HVAC unit worked perfect. The tech he sent the second time was his most experienced tech according to the owner. This all would have been fine if we had heard ANYTHING from the owner after all of this. I literally had to stay glued to the phone for a long long time calling for warranties, parts, and with Dunrite themselves to get this resolution. I expected at least a “Sorry for trying to sell you a whole new HVAC system”. We didn’t hear a word after that. If we hadn’t advocated for ourselves the way we did we would’ve ended up spending several thousands that we didn’t need to. We were fine paying extra compared to other local HVAC companies because Dunrite came so highly recommended. My mistake clearly.
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Excellent service provided!! Will continue to give this company a call with any heating/air conditioning issues.
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Prompt service. Gentleman was very knowledgeable and thorough.
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The serviceman was friendly, polite, and showed up early when our A/C went out. The issue was minor and he had it running within 15 minutes. He explained what the issue was and reassured us when he said to call him if there were any lingering problems. I highly recommend DunRite Services to everyone.
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Justin and Nick came out to check my ac , they got me going . Then said I was on borrowed time pretty much . Sure enough about a month later I had to call them back out. They replaced both indoor ,and out door units . The job they done is very clean and works great . They were very professional and helpful with all the question I had about the new system . The room that they worked in was cleaner then it was when they got there . I highly recommend DunRite services for all your hvac needs !
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10:30 at night on a Saturday , our house started getting warmer and warmer with 8 people in the home. We called Dunrite and they sent out a technician right away for an emergency call. They got me up and running in less than a hour! House completely cold again! Thank you Daniel and Justin for being very professional and good hearted . Thank you Justin for driving such a long way in the middle of the night for getting our family cold ac again. We will definitely be call you guys again!
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These guys are awesome. Very knowledgeable with fair pricing. I can’t imagine using anyone else after DunRite Services. If you’re looking for reliable service from genuinely good people, they’re the go-to for HVAC. Thanks, Daniel and Justin!!
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I can't say enough good things about everyone who works for this company. I've had the worst luck this year. My heat went out in January, then my AC went out in May. They worked around my schedule to install my new unit today. Randy and Lil' Daniel were so kind and helpful in explaining everything to me. They cleaned up behind themselves AND taught me how to work my new thermostat, answered all my questions even if they were silly. 10/10