Plumbing reviews in Latonia, Kentucky

4.6 based on 50 reviews Back to the listing
    5

    Maximum plumbing did a really good job and went above and beyond. Andrew Merrill was very professional and knowledgeable. His team got the job done quickly and efficiently.

    5

    Very quick service, great communication with Kadin. Luke and the guys on job site were very friendly. Best price by far!

    5

    Ron came out, found and fixed a leaking pipe issue that 3 other plumbing services kept referring me to specialists for. Was a minor issue, done quick and well. Will hire again.

    5

    Amazing professional service from start to finish. I’m so pleased with the tankless system and even more satisfied with the expert installation. From the running of new copper lines to the ventilation work, the end result equipment looks highly professional and works even better. Even “settling up” after all was completed was efficient and professional with emailed receipts and a thorough explanation (including photos) of the work completed. I will be calling Maximum Plumbing for my future residential needs. That’s for sure. A special shout out to Brent Imhoff for walking me through the entire process -from consultation to completion. Excellent service, so kind & professional.

    5

    Brennan came to our home to do smoke restoration work. I will always recommend him! Extremely professional throughout the entire process!

    5

    We needed a plumber fast, we called Maximum and they delivered. Alex showed up within an hour and unclogged our plumbing. Price was fair and Alex was very professional and keep us informed of his findings.

    5

    Matthew was great. He was professional and on time. His work was timely and he explained things well. I would recommend him and Maximum Plumbing to friends and family...

    5

    Noah from Maximum Plumbing did an outstanding job replacing my water heater. From the moment I called, he was quick to respond and get me the help I needed. My old unit had sprung a leak and was causing a lot of water to build up in the basement, so time was critical. Noah showed up promptly, assessed the situation, and got to work right away.

    The installation process was smooth and stress-free. He was professional, friendly, and clearly knew what he was doing. He took the time to answer all of my questions—plus gave me helpful tips I didn’t even think to ask about. It’s rare to find someone who communicates that well while also getting the job done efficiently.

    The new water heater works perfectly, and I couldn’t be more satisfied with the experience. Noah made a frustrating situation much easier to deal with. If you’re looking for fast, quality plumbing service, I definitely recommend Maximum Plumbing. Five stars without hesitation.

    5

    Brennan came out promptly as scheduled, diagnosed our problem and got it fixed at a reasonable rate. We had issues in our kitchen earlier this month and he referred us to the smoke restoration department to get that fixed from a little mishap granny had making biscuits

    5

    I was extremely happy with the technician that repaired my cloughed sink. He was courteous and efficient. I will happily use A+ plumbing the next time I need plumbing services.

    5

    Friendly service. Excellent pricing. Had tankless water heater installed, previously had a tank unit.

    1

    Do Not Recommend! They made a unnecessary mess that could have been avoided and tracked it all through my house. They cut open a pipe in the wrong spot which caused the mess pictured and then told my husband it was now a restoration job and within minutes my husbands phone was blowing up with calls/texts from a friend of the guy that was here and made the mess saying he could come clean it up and they would just bill the insurance but would be at least $1,000. Once my husband told them we were going to clean up the mess ourselves and that we weren't going to replace everything to keep the cost down the guy here brought in another guy and they were in a hurry to get the job done. They did not wear anything on their shoes while walking all through the mess pictured and then tracked it all through the house in areas they didn't even need to go.

    Update:
    I dont think you can call making excuses for the work and lying about what actually happened attempting to make things right with customers. I understand you have connections with restoration companies but making a mess for them is another thing and this mess was ABSOLUTELY not here when he arrived it was his cutting a pipe in the wrong spot that made it! Add bad customer service to another reason I am giving warning to any future customers.

    5

    Brennan was such a great help 10/10 will be asking for him every time. He came and replaced my sewer line and even sent his guys in to take care of my damages.

    5

    Highly recommend True Flow! Jared was so helpful and took the time to answer all of our questions and explain the repair. Will definitely be a returning customer!

    5

    Excellent experience! Jared replaced my water heater quickly and professionally. He was friendly, knowledgeable, and made the whole process easy. Highly recommend!

    5

    I recently had an excellent experience with Maximum Plumbing Services for a sewer drain cleaning, and I couldn't be more satisfied with the service I received. From the moment I called to schedule the appointment, the communication was clear, timely, and professional.
    The technician who came out, Justin, was absolutely outstanding. He arrived on time, was respectful of my property, and immediately got to work diagnosing the issue. What really stood out to me was his professionalism and willingness to explain every step of the process. He made sure I understood what was causing the blockage, how he planned to fix it, and what I could do to help prevent future issues. His honest, no-pressure approach was refreshing.
    Justin worked efficiently and thoroughly, and it was clear that he took pride in doing the job right the first time. He left the work area clean and made sure everything was functioning perfectly before wrapping up. It’s not every day you find a technician who is not only skilled but also polite, informative, and genuinely helpful.
    I highly recommend Maximum Plumbing Services to anyone in need of plumbing help, especially if you get the chance to work with Justin. He’s a true professional and a great representative of the company.

    1

    Very poor performance. Took advantage of an elderly lady. Only bathroom in the house and my mom can’t even stay here because of this mess. We contacted a different company to fix this mess. Maximum charged 3000 for this mess Noel’s it will cost even more for the new company to come in and redo maximum’s screwup. Would not recommend this company to anyone. Beware

    5

    I recently had the pleasure of working with Maximum Plumbing to fix a persistent leaky faucet in my kitchen, and I couldn’t be more satisfied with the service—especially thanks to James, the plumber assigned to the job.

    From the moment I called, the customer service was friendly and efficient. They scheduled an appointment promptly and even gave me a courtesy call when James was on his way. He arrived exactly on time, fully prepared, and wearing a professional uniform, which immediately gave me confidence in the quality of the service.

    James was courteous, knowledgeable, and clearly experienced. He took the time to explain what was causing the leak and walked me through the options for repair. What impressed me most was his attention to detail and how clean he left the workspace when he was finished. The repair was completed quickly, and my faucet has been leak-free ever since.

    It’s refreshing to deal with a company that values professionalism, transparency, and excellent customer service. I would absolutely recommend Maximum Plumbing—and James in particular—to anyone dealing with plumbing issues. They made a frustrating situation easy and stress-free. Five stars without hesitation!

    5

    Brennan came to fix a broken pipe in my basement. He ended up finding a lot of mold under my floors. He was able to call up the water restoration team at the office and get them out there that day. Highly recommend

    5

    James parian did an amazing job on my bathroom repairs he is such a sweet handsome young man. Never had someone I felt so comfortable talking to. And help me learn a little thing or too. Definitely will be calling him for more home repairs

    5

    Brennan came in and did an amazing job with our plumbing issues. He referred me to the water restoration department and they were great to work with. Will definitely recommend to friends and family