Contractor reviews in Lexington, Kentucky

4.7 based on 169 reviews Back to the listing
    5

    Highly recommend Lex Rooter! Not only did Daniel fix the issues that we had been dealing with but he was very personable, on time, and worked hard the entire time he was there. I would definitely contact Lex Rooter again.

    5

    When we had drain issues at one of our properties over the weekend, I mistakenly assumed that Lex-Rooter was unavailable, and called a prominent local plumbing company instead. Those nice people spent three days and hundreds of dollars of our money, failed to solve the problem, and recommended a $4000 excavation. We called Lex-Rooter and in ninety minutes they unclogged the drain for a very reasonable charge, saving us thousands of dollars. Listen-- Lex-Rooter are specialists in drains, with experience and equipment other companies don't have. And they work on weekends. If you have a clogged drain, make them your first call. VERY HIGHLY RECOMMENDED. Thanks!

    5

    After having my main drain back up I called a plumbing company who proceeded to camera my sewer line and tell me that my cast iron drain line was all cracked and needed to be jack hammered out and replaced. The obscenely large price they gave me necessitated me getting a second opinion. Lex-Rooter was referred to me by a plumber and I called them to set up an appointment.

    Lex-Rooter cabled my sewer line, video documented everything, and located the line and depth from my house to the street. They did an amazing job. Turns out the lines weren't cracked, the rust from the cast iron formed into blocks that looked like cracks. They saved me $12,000 and now I know more about my house! Great job and I'll always recommend them

    5

    My son lives in Corinth, KY, he called me at 8:00 am on a Friday morning, telling me had septic issues. He couldn't get a company thru his home warranty to come look at it. I went to Google and Lex-Rooter Sewer came up and I called and spoke to Tanya, and I explained the situation and that I lived in Georgia and my son was needing his septic tank checked, she gave me upfront pricing and said they could get him on the schedule that day between 11:00 am -3:00 pm. By 1:00 pm that day my son's lines were cleared. Exceptional service and I am so glad that I located this company.

    5

    Contacted Lex-rooter upon referral of our trusted plumber and they did not disappoint. We were pleased with the service provided and their ability to resolve the issue in a short amount of time. Highly recommend.

    5

    We called Lex-Rooter because our washer was backing up. Tony arrived on time, was very professional and friendly, and explained everything throughout the process. It turns out there are tree roots growing into our main drain which he was able to clean out. The price was very reasonable and I will definitely call Lex-Rooter again!

    5

    I had a wonderful experience with this company this afternoon. I called at 12:30pm, the technician was there by 3:30pm. His name was Bill. He was amazing, told me exactly what the problem was, and performed the service to fix it. He also gave me tips on what not to do in the future. Hannah is the person who answered the phone to make the appointment, and she was very helpful and friendly too. Definitely recommend!

    4

    Lex Rooter finished a job for me that another plumber didn't. They were quick, very nice and personable. I dropped a star because of price; they charged me a higher of two possible fees, even though the toilet had already been removed and it only took about 10 minutes to clear the drain.

    5

    Alex and Christian arrived promptly after call they were arriving. They waited for me to drive six min from work to my home. These gentlemen were complete professionals and discussed with me the steps involved in clearing out the sewer line of a home built in 1924. All pricing was quoted up front. This clearing procedure took well over two hours. Alex even explained some tips to implement to help keep the line open. Lex Rooter charged 1/4 the quoted price another well known vendor quoted to do the same job ( clearing the obstruction in the line via removing the toilet on the first floor to clear the line) The " claw " on the snake they used cleared the line. Lex Rooter will be my only choice in the future based on the response of Alex and Christian and the fact Lex Rooter is a local family owned business.

    5

    Scheduling our service was simple, made the call and had Ronnie on site within 2 hours. At first glance, it looked like we were going to have to take a commode off to scope but on second look, he discovered another cleanout access point and was able to offer a professional review of our sewer line. We were able to get a marking of the line, which LexServ did not offer us, and safely avoid damage to the line during construction. Very happy with the visit, the value, and the technician.

    5

    Called LexRooter on Saturday afternoon. We had a technician at our house within 1-2 hrs. Checked the issues, gave us a quote, got the job done . We were able to avoid having to stay away from home due to the water issues. Grateful for service even on the weekend. Worth the extra cost.

    5

    Cody B came out tonight on net years eve and did a phenomenal job! Our little problem ended up being 4 hours but Cody was very informative and wonderful guy to talk too.

    1

    We paid Lex Rooter to clean out a sewage line He came while it was raining and complained he couldn’t do it several times and wanted to leave After snaking a while longer he declared it fixed. The problem never resolved. We called them back. He declared it a sink problem even though we had cleaned and replaced the S trap and garbage disposal. After demanding another 150 dollars he cleared it in less than 10 minutes. To say we were taken advantage of is an understatement. Next time we will call someone else! Very disappointed in the service. Get their service in writing! As my Dad use to say don’t pee in my ear and tell me it’s raining. Terrible lex rooter Terrible!!

    1

    Lex Rooter has repeatedly sent technicians to clear our basement drain, only for it to back up again after only a few weeks each time. Spent thousands now for them to repeatedly clear the pipe and to have a camera put in the drain, told it was clear again with a 6 month guarantee. After 6 weeks, it backed up again and now they say we don’t have a 6 month guarantee and we never received the video showing the drain. Terrible customer service, do not hire.

    5

    LexRooter came to the house within hours of placing the service call. Arrived early, cleaned up after repairing two different issues. Tony and Robbie were very respectful and explained what they were doing along the way. I would highly recommend LexRooter for your drain and plumbing need.

    5

    Good company, answered all my concerns. I called them for a second opinion. They showed up on time and texted me 30 minutes prior to coming out. Both technicians were professionals and explained what I was seeing on the video screen and provided suggestions for repair that was thousands of dollars below my first quote. They sent me a video of my sewer line.

    2

    They are fast to arrive but do not guarantee their work. They unclogged a drain and the problems were back within a day or two and LexRooter was not willing to come back without charging us again. $349. Felt like a scam. Disappointed.

    5

    Bill was fantastic, on time, very courteous and left our kitchen clean. It has a very tough clog, but he did a great job and was very fairly priced.

    5

    I called at 4:45 pm for a clogged kitchen sink drain and the dispatcher was very friendly. She had a plumber at my house the next day at 8am. He was courteous and professional, and I appreciate that he didn't try to upsell me on unrelated services. I would use this company again.

    5

    These folks are the best - and they proved it for the 2nd time. They cleaned out our main house line before, well we had too much lint & debris clogging up an old floor drain & they cleaned our our whole sewer line again (pipe seems to be compromised) + that difficult drain, and did so under their warranty for free. Now I know why my plumber recommended them specifically. And they will come the same day if their schedule allows, which they did today.

    5

    I called Lex-Rooter at 8:00 AM to ask for help with my badly clogged drain and by 11:00 that morning they were at my front door and ready to work! Both of my toilets were clogged and sewage had backed up into my shower. It was an awful mess, but they cleared it all out and ran the rooter all the way out to the street from my house. The two men were very polite and friendly, but most important of all, they knew how to take care of my problem and took care of it in about an hour and a half. An additional surprise was the bill!! Although they told me what it was going to be upfront, it was a little less and very reasonable. I am a very happy customer!!