R&D Indoor Comfort

I was referred by a friend to get a quote. Allen came out on time and did an inspection on my needs. He called back later with some estimates and came by later in the week with three options. He went over each one in detail and answered my multiple questions. When he quoted me the price and I agreed to it, he came back out for final measurements. He said that there would need to be two more runs added under windows to make sure it was up to code. He had not quoted that in the original price and said there would be no extra charge for the two additional runs. That's high class and good business practices to stick to an agreed upon price even though more would be needed to ensure it was up to code.
The day of the install, they were right on time. They got right to work to remove the old system and work on the new one. They cleaned up any mess they made for the install and wore boot covers when they came in the house. They were professional and polite to my wife and myself the entire time and made sure to give us updates.
The second day, they were on time again and stay late in the day until it was done. Randy, the owner, came in and explained the new thermostat and made sure all of our questions were answered. He made sure to let me know that they would be back when it was time to switch to heat to make sure it went smoothly.
Top Notch all the way around and I would recommend them to anyone who asked.

Excellent service, prompt arrival, knowledgeable and friendly. Randy Burdette was the original installer and has performed all routine service maintenance. I will be a return customer.

Randy of R & D Indoor Comfort was at my house at assigned time and fixed my heat pump within 30 minutes. He explained what was wrong and fixed it in no time. Highly recommend them. Thanks so much!