AIC Roofing & Construction Inc

Highly recommend!!!

AIC came through for us starting with the first day their representative set foot on our property. Honest, trustworthy and very professional are just a few of the compliments I have for this company. From the roofing repairs we needed to the new gutters they installed, it was a great experience all the way!

AIC Roofing provided the most expensive quote, but also the most information. The roof was installed while there was snow and ice on the ground. Due to a communication snafu via text, I wasn’t expecting the crew to arrive. I didn’t have time to prepare or leave my house, so I was stuck inside the entire day. As advertised, the roofing crew laid down tarp surrounding the house and left no trace. However, when another crew came to replace the gutters, they left my yard full of roofing debris, 3M plastic strips, nails, and other materials. After I informed them, someone immediately came out with apologies and picked up as much as they could, but there was still snow on the ground. Every surface of the snow showed roof particles, like a giant pepper shaker coated my yard. That’s not something that can be picked up and there are still plastic strips and nails in the yard. It’s understandable the snow made things a bit difficult for cleanup. I wasn’t notified when or if the roof inspection occurred.

Overall: I choose AIC because I felt very informed by Sales. The weather caused complications with installation and scheduling that couldn’t be avoided. Communication was great, but decreased after my deposit. Followup based on the changing schedules wasn’t always timely. Based on the contract, I knew there was potential for additional cost, but I wasn’t informed until I received the invoice. The crew was very fast in their work. Payment processing was easy. Everyone I spoke with was very polite. The reports I received was very informative.

I've used AIC twice now for siding repair and have been so pleased with the quality of work and professionalism of the teams and what I consider to be fair pricing. I chose AIC after researching siding companies (not ever having heard of them) because of what the website said about their core values, knowing full well that could just be talk. But my experience has shown it's not. I worked for a company that had core values and lived by them. I firmly believe AIC does as well. If I need anything else done - siding, roofing, gutters, AIC will be my first contact.