Septic System reviews in Louisville, Kentucky

Good plumber

Very curious and friendly and very efficient

Good service, good work !! I recommend

Very courteous, professional and quick response.

Great job on time. No mess and good cost!! 2 thumbs up

Excellent service and I highly Recommend this company! I am very Impressed 5 Stars!⭐️⭐️⭐️⭐️⭐️

He was very helpful to me . I would recommend them to anyone. Good job !! Thanks

Very helpful an professional on time . Took care of the sinkhole in my yard. Great company an person. Thanks for all your help.

They filled in a neglected dry well and septic tank forming a sinkhole in my backyard. Fast, friendly, affordable and honest. Highly recommended

Knowledgeable and explained what was going on. I called late afternoon one day, they fit me in the next day. Will call them again if I have the need!

Outstanding service and top notch work. Highly recommend this family owned and operated business. Had a septic line problem and they figured it out and made the repairs quickly.

I had an emergency septic tank problem and Don Druin and his company went out of their way to rearrange their schedule to accommodate me same day. They are very professional and affordable. I can’t recommend Druin Septic Tank Pumping enough.

Mr. Druin just filled in an old unused septic system that was collapsing for us. He was fast and efficient, price was very reasonable.
Mr. Druin and Michael were so polite and courteous .

My yard is now safe for the kids and dog to play in. If you have an unused septic system I urge you to get it fixed and highly recommend Mr. Druin

We called Druin because our realtor recommended them. We had no connections in the septic/sewer field, so went with them. They came out to pump and inspect our septic tank and did so professionally.

During the process, they installed a new septic alarm and could not get it to function. They told me the line underground must have been cut/damaged/etc so the signal from the septic float to the alarm was not functioning. They told me they could come back to hook up a new wire, and I told them even if not underground just hide in the deck and I'll bury it later.

A few days later the alarm started going off at 3am. No, no problem with the system, the alarm was just "working" somehow! Unplugged it and called them and they said they'd have to get their electrician back out. After more than a month, we called our realtors to let them know the treatment (ignoring us) we had received and they tried to step in.

We got one more call from Druin, and they came and installed a new wire. The never did any other work they were supposed to do.

I called them to let them know the same thing had happened: The alarm started going off for no reason, on the NEW wire.
No response.
They were supposed to come cap a PVC pipe in our septic mound.
Never came.

We will never use or recommend this company again.

Came out quickly and pumped as expected. Charges were as given. Pump float had burnt up so they ordered and brought out a other. Even recommended an electrician for the change in wiring piece and gfi upgrade.

Called and got me scheduled for the next day. They came and was very fast. Very good customer service!

Still up and running and doing all they can to provide excellent work. A few years ago the owner passed but the business is still thriving with his wife as Lead. Todd and Michael still help run the day to day needs and are doing all they can to make sure to carry on Don Druins dreams for this business as he wished.

Todd is very professional, prompt, knowledgeable and courteous. Great customer service. He goes over and abov
e the other companies. Good Price as well. Thank You. 😊