Reviews of local pros in Nicholasville, Kentucky
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Jacobs Ladder explained in detail all items that were going to be needed to complete our extensive repairs after suffering storm damage to our home. We greatly appreciated their professionalism and expertise throughout our discussions.
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Anderia was Great and everyone else I talked with there. I got a new roof and the whole process was done professionally. They did a great job on roof and cleaned up very well around the house. I would highly recommend Jacob’s Ladder.
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Jacob's Ladder went out of its way to work with my insurance company to get full coverage of my roof, following hail damage. With quality work, friendly and response staff, and great communication, they are highly recommended.
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They went out of there way to help me when I was in need of a roof repair. They walked me thru the insurance claim process, kept me informed on the progress every step of the way, and completed the job ahead of schedule. I would highly recommend Jacob's Ladder to anyone considering them.
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I hightly recommend Jacob's Ladder Roofing. They are honest and you know exactly what you are getting beforehand. The roofers were respectful of our property. They cleaned up beautifully. Not one nail could be found . Perfect job.
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Jacob's Ladder was wonderful to work with. Amanda, Hugh and Kaine were all very professional, courteous, and timely from the inspection at the start to the finished job. Their crew worked hard, and was careful around our landscape. I highly recommend Jacob's Ladder.
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Wow! I felt like I was their only customer. I knew that wasn't true because nearly half of our neighborhood received new roofs from this company! It all started with a front porch visit about my storm damage. This quickly turned into a text message and several emails highlighting the quality and commitment to excellence from their company. Each time they were scheduled to arrive at my house, they woudl send a text with their location and ETA. Adam, Brittany, Hugh, and Kaine were awesome to work with and I need to mention Melinda...she gave me updates throughout the whole project. They were extremely professional and a joy to work with. I have NO complaints...only compliments!
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Jacob’s Ladder was highly recommended to me and I now understand why. They always treated me with professional kindness and courtesy, whether it was answering my numerous questions (sometimes more than once), carefully helping me through the process of selecting the materials and payment options without telling me what to do/choose, or on-site coordination the day of the job. I knew what they were doing, when, and why. They were never pushy, never impatient. And they cleaned up after themselves following the adage, “leave things better than you found them.”
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I had some wind damage from the storms back in July. I contacted one company who was highly rated. Waited 2 weeks for them to show up only to get canceled and never rescheduled. I contacted Jacob's Ladder the same day and they had someone out in less than a week. They along with State Farm helped me though this whole process and made it extremely easy. Everyone from the people over the phone to the people who did the work were professional and fantastic. Everything was easy and fairly quick all things considered.
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We used Jacob's Ladder for putting a new roof on our house. They were a delight to work with from start to finish. They are professional, caring, and respond quickly to questions. The roofing materials and service are top quality. They worked with our insurance company and installed the roof in one day from start to finish. We will be happy to use them again for any roof or house restoration needs.
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My experience with Jacob's Ladder, from the initial contact to the roof inspection to the installation, was been superb. They did exactly what they said they were going to do and did it when they said they would.
Two of my neighbors were so impressed with how the company respected my property during the installation, how thorough the clean up was and how great the roof looks they asked for the company's details. They said they are not in the market for new roof, but when they are, Jacob's Ladder will be on the top of their list. -
From start to finish, every contact with this company was extremely professional and pleasant. They were replacing a roof next door to us and I inquired about doing some repairs. After inspecting our roof, they recommended filing an insurance claim for a full replacement. The owner of the company worked closely with us and went above and beyond when our claim was initially denied. The work crew was prompt, courteous and efficient. The end result was a beautiful new roof. They even filed our warranty paperwork with Owens Corning. It was a pleasure doing business with Jacob's Ladder. Highly recommended for their professionalism and personal touch every step of the way!
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My experience with Jacob’s Ladder roofing was positive from start to finish. They helped me navigate my home owners insurance…never giving up and advocating for me, throughout the process. They are so kind and professional and I am so grateful for them! My roof is finished and looks amazing! Most definitely would recommend them!
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My experience with Jacob's Ladder could not have been any better. Simply put, they were outstanding! They were prompt in assessing damages and going "above and beyond" working with my insurance carrier to achieve a successful resolution. Andrea, Hugh, Melissa, Lisa, and Kaine are all commended individually and collectively for work on our roof and for a job well done. I highly recommend Jacob's Ladder for your consideration if you have any roofing needs.
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Excellent service. Very professional company. Highly recommend!
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The Maddogg Junk Removal team is professional, efficient, cost-effective, and has excellent communication. I won't hesitate to reach out to them for our future needs, and will happily recommend them to family, friends, and neighbors.
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I can not say enough about this service. They helped me out of a strange situation. They were so pleasant to work with. They were friendly, respectful, and courteous. They did what they said they were going to do. I highly highly recommend them.
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Maddogg arrived at the scheduled time, made a quick assessment, and got to work removing junk. Service was efficient and personable, easily earning the highest recommendation.
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Maddog removed a large pile of brush all in one load! The whole process was extremely easy from the first point of contact. He was courteous, understanding and highly professional. His plan of how to drive into the yard to the brush but not damage the yard in any way was impressive. Our property is tough to navigate. He worked out a plan and executed it perfectly! Our yard was fully intact and our brush was all gone. Maddog Junk Removal is the only removal company I will use. I highly recommend them!!
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These guys are ready and willing to help at the drop of a hat. After scheduling a week ahead of time for a couch removal, the bigger, well known, name removal service gave me the run-around, all day, on pickup day. Cancelled my order hrs after the original pickup time. Refused to give a full refund until I waited til 8pm to ask for one, yet, they’d already texted they couldn’t make it at the last minute. I called Mad Dog and they were ready to go. Came first thing the next morning. They would have came as soon as I called but I told them it could wait til morning. They were eager, understanding, and kind. Will def use them again if I ever need to remove another piece. Great people!
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Anthony and his assistant did an excellent job cleaning out our garage and attic. He arrived at the time we had set and was very professional in every aspect. I highly recommend.