HVAC reviews in Walton, Kentucky

Jeremy is Great!

Did an excellent job!

Overall great experience

One call, one stop, one satisfied customer.

Brad is very knowledgeable.

Great work and sevice.

Fantastic, Friendly, Quality Products and Service!!

Mercedes, was so knowledgeable and polite.

reliable and prompt. I recommend this company.

Awesome company fast response and personable tech’s.

On time, friendly, knowledgeable, and quick! Overall great service.

Really responsive,fast and on time!! Would 10/10 recommend to anyone looking to get some work done.

Happy with their work,and they were quick and polite. Would 100% use their service next time too.

They took excellent care of me and for the others in my community who've used them.

Very responsive and reliable company. They are honest and do good quality work. I would highly recommend Phoenix Comfort Systems!

Our furnace stopped working on the coldest day of the year. We called and Phoenix Comfort Systems was there in an hour to fix our furnace. It doesn't get any better than that!

Stay away from this place. While they did arrive on time as promised they charged me $254.00 for a capicitor. I cab buy the exact same part for $21.00. Then they charged $170.00 for one pound of r22 refrigerant. They are into price gouging. When i called to ask about this i was told thats just what we charge and there is a reason why although the only reason given was that just what we charge. Will be filing complaint with BBB.

Jeremy Hickman was very professional and did a great job. He was very knowledgeable and willing to walk me through what was going on.

Quick service got us cooling real quick on a miserable hot day Russell Armstrong is the best of the best

They made short work of adding a Furnace Mounted Humidifier at our home. Nancy was quick to coordinate schedules and Jeremy & Steve were very professional while performing the work. Will be using them again for future HVAC needs.

The apartment complex that I rent from uses this company to service their tenants. I had a scheduled appt today for a replacement and asked the tech to wear shoe covers when walking on livingroom floor and he told me " I ain't wearing shoes covers " Then he said he would ask maintenance for a tarp and " try" to avoid the area. He asked to take a look at the area I reluctantly let him take a peak and walked
on my floor with his shoes uncovered. He went outside to gather materials and I asked him again "what did you say about wearing show covers?" He then raised his voice in my house and said "ma’am are you trying to argue with me"? I replied NO I'm trying to see how you you can tell me what you are going to do in my house. How dare he try to insert DOMINANCE IN MY HOUSE. I had my own shoe covers I was providing I just needed them worn when he was on my carpet. When the other occupant of my home asked if tbere was a problem, he gathered his stuff left the furnace and supplies outside my unit and left! Lol. I have another appt tomorrow so that's two days I had to give to this company and I am not happy about it!!!! I will never recommend them.