HVAC reviews in Elmwood, Louisiana

Chill Out is the best always professional I have used them for years every experience top bar. If you need your unit serviced troubleshoot or replaced this is the group you are looking for.

Another quality job completed by Matt and Chill out, actually the owner Matt personally serviced my home unit bc his other techs were busy on an install. Thanks again Chill Out

These guys are the total package. If you want peace of mind and a thorough job with your a/c system, call the Chill Out A/C. They’re dependable, attentive, knowledgeable, and personable. Their shades are pretty cool too!

Great work. The crew came out on short notice on a Friday, found the problem quickly, had my unit back up and running by lunchtime on Monday. Great team, I would recommend them.

Great team. Prompt service and fair fees. Highly recommended. Have used this family owned and operated group for years for my personal residences and commercial business locations. Top notch!

The technicians were polite and knowledgeable and walked me through the entire inspection and maintenance process for my HVAC. Would definitely recommend!

I just cannot say how much I love and appreciate Matt and his brothers. They are always so polite and when I need them I rarely have to wait if they have time to fit me in. They are outstanding people and give outstanding service. I have had a number of different firms of all kinds work on my property over 18 years and they are at the very top, far above any other AC company in town. I cannot recommend Chill Out enough.

Matt and his crew did a great job!! They were efficient, on time, friendly, and did a great job cleaning up. The new Amana system really works well. I’m so pleased!

Had a great experience with this highly professional A/C company. The team is knowledgeable in their field, very professional, and incredibly neat in their work!
Worth every penny and even the wait — highly recommended!

Chill out A/C was great. matt and his team were amazing. Very communicative, on time, honest, and did great work on installing a new mini split system and doing some maintenance on older ones I had. Highly recommend.

Chill Out A/C & Heating is, without a doubt, an extraordinary business. Despite a packed schedule Chris found a way to fit me in, came to the house when he said he would, took numerous pictures showing the problem with my system, and made the needed repairs at a fair, fantastic, price. I trust him. .

We have been customers of Matt and the team at Chill Out AC since at least 2017 and we love working with them. We've had a wide range of jobs from a full redo of our A/C system in our old home to a thermostat relocation in our new one. I would never call anyone else. They are incredibly trustworthy, professional, responsive, and timely and we recommend them to everyone.

Matt and the team have helped keep my house stitched together for the last 4 years. Thankful for him and his crew!

Hands down the best A/C team I’ve used: responsive, thorough, everything explained and well documented to make informed decisions. Been recommending them for years, and grateful for all the times they’ve swooped in to save me from melting. All the stars!

I hired Chillout AC to replace my HVAC evaporator coil in June 2023 for $1,100. Less than two years later, the coil failed...causing my system to leak water and struggle to cool my home during the summer heat.

While the part was under warranty, I was charged $900 in labor to replace their own faulty install. When I raised concerns that this should not happen in under two years, I was told that "things in the air" can cause this...a disappointing and vague explanation.

I appreciate that they waived an earlier service charge, but I expected them to stand fully behind their work...not pass unexpected costs back to the customer for a premature failure. As a homeowner who spent over $3,500 with this company, I feel let down by the lack of accountability.

I hope others ask the right questions about warranty labor coverage before using this company.

Update in response to the owner's reply:

I appreciate the clarification, but this response still avoids the main issue: I spent over $3,500 with your company, including $1,100 for the original coil replacement, which then failed in under two years. Yes, you inherited the system...but you installed the new coil that failed prematurely.

While the manufacturer may warrant the part only, many reputable companies choose to cover labor (or at least reduce it) when a part they installed fails so soon...because that's what real customer care looks like. Instead, I was charged $900 in labor, making me pay TWICE for the same part install.

You also admitted this is a "known issue," yet no warning of this risk was given at the time of service...nor was any labor warranty offered. That's why I feel this review fairly reflects my experience as a consumer left to bear the cost of a premature failure.

Matt and Christian were great very efficient as usual. I always use Chill Out for my heating and air conditioning needs.

Matt consistently gets the job done and very quickly from when I contact him. Reasonably priced for quality work! I've used his service for about 5 years for my Uptown property in New Orleans. Highly recommend Chill Out and Matt and his technicians. Deb

I have been using Chill Out A/C service for many years. They are very professional. They checked my system out took photographs of everything and any recommendations they had on the individual parts. I am very pleased with the service that they give me and would highly recommend them.

I've been in the property management business for over 20 years and these guys are the best! Professional, neat and curdious. I would 100% recommend and use their services again.

Not for the public

Cheapest tools