Southland Air Conditioning & Heating Inc

I am in my 37th as year field engineer for a major medical diagnostic imaging manufacturer. I know what true customer service is.
Southland AC & Heating Inc., in my opinion, is the standard bearer of a full service AC & Heating company, Period.!
I needed to have my entire HVAC system including duct work replaced. I had researched ac/heating companies in the greater New Orleans area over a period of 18 months. I had been thru at least a half a dozen face to face meetings with contractors. I was less than satisfied and discouraged as most pushed their own agenda and not what was in my best interest. Then a friend recommended Southland as he had a very good experience in replacement of his system.
I called and made an appointment for the next day. Excellent communications!
On 3/18, I met with co-owner Cliff Hubbard. For the next 3 hours, yes, 3 hours. Cliff inspected, measured, accounted for details and unique challenges such as drain requirements, physical size limitations due to existing build structure, etc. We settled on what would be the best fit system for my situation. The price was very fair. It was the middle between the highest and lowest quotes that I had received from the other companies.
Cliff outlined his company mission statement rooted in military training and background. He explained in detail exactly how his team, lead by installer Jeff, would perform the new system project from de-install, removal, installation and clean-up. And "that when the installation was complete you would not even know they had been there".
I can testify that is EXACTLY how the project went. My wife was home throughout, 2 days from start to finish 3/23 - 3/24. And - you would not have known they were there!
One minor issue cropped up about one week later: the drain pump would from time to time make a tumble/bumping sound. Service Tech Kelly arrived the same day I made the service call. He identified and improved the issue and with determination, completely resolved it on his return visit.
A+ across the board for: Quality, Value, Professionalism, Responsiveness and Punctuality!

It is with great confidence I recommend this excellent company!!

This company walks the walk and talks the talk!

Sincerely,
Alan Heughan

I've dealt with a ton of HVAC contractors over the years but Southland is no doubt the best and the easiest to work with. Everyone I've met is friendly, professional and very good at what they do. From Cliff, Jeffery, Troy, Perry, Kelly, "Lunchbox", Charlton, and Melanie in the office, I couldn't be happier. I'm definitely sticking with Southland AC for all my future installs and repairs.
Frank D.

We’ve been using Southland for years. They are always fair and reliable. Recently had a new unit installed by Chris and Clifford. They couldn’t have been more professional and friendly.