All reviews for Riverview Plumbing & Heating

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    5

    Our family was facing a serious crisis a few weeks ago. We learned that our chimneys needed $5,000 worth of repair and we had 10 days to do it or we would lose our insurance coverage on the home. A friend approached us who knew our need and said he would try to help. Our friend contacted Riverview Plumbing and the very next day someone came up and looked at what we had. We had an old MPI k1 monitor and a tanks but they hadnt been used in years. Unfortunately the tanks were unusable and the monitor wasnt serviceable. So now what? We looked around for a used system and tanks. Meanwhile time is running out for us. We had 6 days left. The cancellation of the insurance had already been scheduled. Then our friend came back with a proposal from Riverview. Chuck had a brand new system on hand and ready to install that Friday for $3500. That was great but we didnt have the money. So we pretty much felt we had done all we could do. We had some money but not even close. That was Tuesday. Wednesday we got a visit from our friend. He told us that Riverview would donate $1,000 toward the system and our friend his family and church members from Emmanuel Church donated another $1,500 which left us $1,000 to pay and that Friday Chuck squeezed us in to Riverviews Schedule. The Insurance was scheduled to cancel at Midnight Sunday/Monday. The insurance company rescinded. All we can say is THANK YOU for your generosity. Thank you Riverview Plumbing and Emmanuel Assembly of God Church!!!

    5

    Riverview Plumbing and Heating is our go to company when our home and business needs service. Chuck does a great job looking at our projects and recommending the right equipment installs. He always makes sure that we are satisfied with the results. The company is also very generous to the community!

    5

    Shout out to Chuck who came right out to address a leaky valve peior to a holiday weekend. He was here within 30 minutes of calling and fixed issue

    5

    Anthony & Cameron were Excellent and went the extra mile, thankyou very much Riverview. Highly recommend them.

    2

    I Don't know about their plumbing skills, but their customer service is nothing to brag about. I called on a Friday, they were closed. The answering machine said to leave a message and they would call back. I did that and waited until the following Wednesday before I found someone else. It is now a week later and they still haven't called. Good thing it wasn't an emergency.

    1

    Riverview Plumbing & Heating is un unknowledgeable in their field. The person answering phones lacks any professionalism or phone skills. This business has technicians that do not know there job. $190. was charged for a routine annual check of furnace. They were supposed to come out a second time to do work on vent. They never called and never showed up to do the work. The furnace stopped working. Called a knowledgeable technician who fixed the problem. The technician with Riverview put the wrong parts in the furnace. When I called to ask for refund on the part that needed to be paid for a second time, I again had to deal with ignorance, and unproffesionalism. Save yourself the aggravation and go else where.

    1

    Called to have them come look at my furnace. Left a voicemail never called back had to call them back to see what’s up person told me she sent it to a tech and they should be there in the next two days. Never showed up and had to call a different company to have them come out and look at it

    1

    I call to have them clean my furnace a few years ago. They came out and ended up telling me they couldn't clean my furnace because it was one that couldn't be cleaned. But charged me to put a new part on it. My furnace was running just fine it needed no new parts. One year later Riverside called and said it was time to clean my furnace again. I told them what I was told by their 2 techs, she asked me if I would let the owner come look at the furnace, he came over looked at it and said I paid for a cleaning I didn't get. So the next day the same to techs appeared and cleaned my furnace at no charge since I had paid for a non cleaning. About 2 years later my furnace started making a grinding sound so I again called Riverside the owner came out and to look at it. He told me I needed a new furnace and a new oil tank, the cost would be over $6,000. Later that day I opened the furnace back and found that the strap holding the motor in place broke that caused the fan to grid on the fan housing. So got a new strap but to get it I had to by a new motor being they didn't sell the strap separately $ 190 worth. Put it in myself furnace has run great ever since.