Riverview Plumbing & Heating

Our family was facing a serious crisis a few weeks ago. We learned that our chimneys needed $5,000 worth of repair and we had 10 days to do it or we would lose our insurance coverage on the home. A friend approached us who knew our need and said he would try to help. Our friend contacted Riverview Plumbing and the very next day someone came up and looked at what we had. We had an old MPI k1 monitor and a tanks but they hadnt been used in years. Unfortunately the tanks were unusable and the monitor wasnt serviceable. So now what? We looked around for a used system and tanks. Meanwhile time is running out for us. We had 6 days left. The cancellation of the insurance had already been scheduled. Then our friend came back with a proposal from Riverview. Chuck had a brand new system on hand and ready to install that Friday for $3500. That was great but we didnt have the money. So we pretty much felt we had done all we could do. We had some money but not even close. That was Tuesday. Wednesday we got a visit from our friend. He told us that Riverview would donate $1,000 toward the system and our friend his family and church members from Emmanuel Church donated another $1,500 which left us $1,000 to pay and that Friday Chuck squeezed us in to Riverviews Schedule. The Insurance was scheduled to cancel at Midnight Sunday/Monday. The insurance company rescinded. All we can say is THANK YOU for your generosity. Thank you Riverview Plumbing and Emmanuel Assembly of God Church!!!

I Don't know about their plumbing skills, but their customer service is nothing to brag about. I called on a Friday, they were closed. The answering machine said to leave a message and they would call back. I did that and waited until the following Wednesday before I found someone else. It is now a week later and they still haven't called. Good thing it wasn't an emergency.

Riverview Plumbing and Heating is our go to company when our home and business needs service. Chuck does a great job looking at our projects and recommending the right equipment installs. He always makes sure that we are satisfied with the results. The company is also very generous to the community!