Winthrop Home Service Reviews — Real Customer Ratings

Tim Hanson

Dave’s Heating and Air Conditioning Service HVAC · Winthrop 26 June 2026

Dave came to service our old furnace on a house we recently purchased. He was timely and professional and did the work efficiciently - four stars for ability.

However, after a month or so, I noticed the gasket around the oil filter was leaking. I called Dave to let him know and he seemed very disinterested in the issue, though I reminded him that he was the one who worked on it, and it hadn't been leaking before. Dave gave me advice/directive to slightly tighten it myself and I did so. He was not interested in coming to address the concern and gave the impression of this call-back being bothersome.

My wife called back another month or so later because the filter is still leaking. Dave agreed to come out and investigate it. He came and replaced the gasket. Then he told my wife it would be about $200 for the service. She was surprised since it was an issue from his original visit. She tried pointing that out, hoping he wouldn't actually charge $200 to fix an issue he created, but he was serious. As she was writing the check and discussing it, Dave said he could have replaced the entire canister for $250.

My wife asked why he didn't just do that, and he said that since he'd done the initial work, it would be an additional $250 on top of the $200 for the work he'd already done. Insane.

Why would you not lay out the options before you did the $200 gasket replacement for a $50 delta, instead of waiting until after?

When my wife called Dave again later because she didn't like how it was handled, Dave basically said oh well to her feedback. Better luck with someone else. His feedback to her was that it wasn't leaking much - which apprently makes it fine.