J & W Brown General Contracting, Home Improvement, LLC

Had a date to get brick work done, he never showed up, never called. I reached out to he never picked up the phone. Horrible business man.

Called JW Brown at 3pm and set an appointment for 4pm. I called him at 3:59pm regarding the appointment we set less than an hour before and he completely forgot the appointment. I still waited for him despite the unprofessionalism. He did not want to answer many question nor did he provide an estimate of any kind. I would not recommend this company. It was a complete waste of time meeting with him.

I Contacted J W Brown Construction to see if I could have a estimate done for some patio pavers. Jerome was able come out that evening to consult about completing the project. It took Jerome a week to provide the estimate ( I actually had to reach out concerning the estimate and he finally sent it. We received two other estimates from other companies which were lower in cost but decided that because this was BOB was would give them our business. I reached out on 5/18 and advised that we would like to proceed, it took him two days to respond. We then exchanged several emails and he stated that “he probably would be able to get to us sooner then the middle of June, but had to check his schedule” After 9 days of not hearing back I had to reach out again. Still nothing so I actually called for him to tell him that it would be June which is fine (because it’s the busy season)and that he would be out the beginning of the week the work was supposed to start so we could finalize everything. I reached out again just to confirm the date and time again. He never showed up. It appears that the company may have been too busy or just could not compete the project overall. Instead of wasting a consumers time, this should have been said upfront. It’s a shame because I live a newer large townhouse community and others were looking to get patio pavers in the future. Potential business loss. I should not have to chase you to give you money. This company does not value time and lacks in communication and that’s a huge red flag.