Stilwell Plumbing & Drain

On January 22 2018 a work order for ahs was put in for a broken kitchen faucet, a technician from stillwell arrived a few days later and diagnosed it as a cartridge and said they needed to order the part, a week later a different technician came to the house without the part (clearly the part was never ordered) so he drove around town for a couple hours looking for one only to return without the faucet being fixed when my mother called stillwell the lady was semi rude about it and lied about the order, a week later two more different technicians showed up with the wrong part and when we demanded to speak to a supervisor they refused to put us in touch with one and told us to call the secretary so we did and she refused to give us her name and hung up on us, when we demanded to speak to a supervisor again the techincian stood up tall puffed his chest out and threatened to leave without fixing the faucet, he was promptly asked to leave the house on the 6th of February...i ordered the part directly from the manufacturer (which had a lifetime warranty) and replaced the cartridge in less than 4 days...today on february 14th i called stillwell to speak to the general manager but instead spoke to dianne who passed me off to christy who then told me that they were "not wasting anymore time with you" and refused to let me speak to dave the gm...if those are even their real names...i will be filling a report to the bbb and i will speak to the owner of this company one way or the other...