HVAC reviews in Berwyn Heights, Maryland

Chimney Cleaning & Repair Services provided excellent chimney cleaning for our fireplace. Michael Johnson was professional and friendly. Their Chimney repair services fixed cracks quickly. Very satisfied with the quality and efficiency.

Worst company ever

They are the worst very bad service not even fix

One of their drivers just blew through a stop sign and almost hit me out front of the Harris Tetter in the Laurel Town center.

Get a second opinion. Even if it’s through American Home Shield. If they send these guys out turn them away and pay another $75 and get a second opinion.

I would give a 0 star if I could. They are rip offs. They don't diagnose units properly. Stay away from this company!

I had an appointment 30-Jul-2020, I waited all day, no one showed up. When calling, waiting time through out the day over 20 minutes and then you leave a message. No one called to reschedule or tell us the status.

Hired through home warranty. Paid $75 for them to come out and break my thermostat. Said the entire furnace needed to be replaced even though it passed the home inspection just 6 months ago.

9/21 Rob,my service tech guy was very knowledgeable. He answered all of my questions...even my dumb questions he answered very politely. The receptionist were extremely kind. COVID and politics seem to have everyone at each other's throats...but not United Air Temp...they were very professional .

Update... bge came out and had our unit up and running within an hour. Said miles was messing our system up more then actually fixing it and he was messing with stuff that had nothing to do with our HVAC unit.

I could give a 0 I would. AC stopped working called AHS our home warranty ( they suck also). First dude that came out seemed nice seemed like he cared. Need new control board suggested we look into upgrading our unit being its an older system and we entertainedthat idea. He placed the order came back out replaced the "control board" supposedly. Worked for a week stopped. A different dude came out oh the fuses just need to be replace . Ok cool. Worked 3 days. Another new dude miles comes out. Doesn't know what the hell he is doing ( kept calling supervisor asking how do I check this how do I do this couldn't figure out how to put thermostat back on either) said supposed new control board needs to be replaced again. Ok im annoyed after his speech about it's an older system its going to keep surging the control board but when we replace this time we can do something to keep it from doing it.... why was that not done in the first place.... I call bge and have them come out check it out. Dude was like yeah they didn't replace your control board that's an old board. Showed me what they did replace and do. Told me what was wrong way easy fix. But since I emit through AHS gonna have to have these pretend hvac ppl finish it. Miles comes back out and he literally wrecks my whole syste . Messes with electrical outlets and switches that have nothing to do with my HVAC system then tells me I need an electrician and leaves. Leaves everything a mess and now I can't turn my outside light off because he removed the switch and didn't put it back on. Horrible company. Their techs aren't trained. Feel like they purposely messed my system up more to get me to replace it.

Our AC unit gave up the ghost on Saturday night at 8:30pm on one of the hottest nights of the year so far. My landlord called the home warranty company and submitted an urgent request due to children and pets being in the home. It took 4 days of tapdancing from United Air Temp to finally get out to the house. They kept losing the work order, saying that it had to be resubmitted. Finally on Thursday after I had enough I took a day off from work and started calling every hour on the hour. They finally got something figured out and told me I would be on 30 min recall, meaning I had to hang around the house and if a tech had some extra time he would stop by.
When the gentleman arrived he was able to quickly identify and repair the very simple broken part. The whole repair took under two minutes. He spent more time playing with my dog and completing paperwork than the repair. He was clearly dragging his feet. My concern is that he did not check any other parts to the system to ensure that they were not on the brink of failure. He simply changed the part and called it done. That is not quality work. A very pleasant guy, but in no hurry and had no concern for QA/QC. I would not recommend this company.

They came to my house twice never fixed the issue. It took for BGE to come out and said what the issue was for them to come back out and do a pressure test. Manager and the guy Paul came and did the pressure test found the hole in the coil. Talk to the manager he said we can have this fixed in a couple days. My wife said since I'm off on Thursday we set up for then. Called the office to see if they was coming out they said no but the manager said they would be back out on Thursday no they said the manager is on vacation can set it up for the next day between 12 and 3 . OK they pulled up to my house at 1205 and waited a whole hour never came and knock on my door never said anything to me and pulled off. The worst customer service there is

United Air Temp serviced my AC on Friday, 10 July 2020. One day after the technician came out my AC no longer is working. I called them back on Monday, 13 July 2020 to discuss the issue. The customer service rep indicated that my AC was serviced through my Home Warranty and it would not be serviced by United Air Temp unless I went through my warranty service. I never used my Home Warranty service for my AC with United Air Temp. The customer service person did not care that I was going to call another vendor. I called United Air Temp again Tuesday, 14 July 2020 at ~ 4:00am EDT. No call back yet. I called another vendor and they told me all the things that United Air Temp did not do, really over the last couple of years. The service technician didn't even tell me the issues. I wasted $60 with United Air Temp. I had to pay another $98 on Thursday, 16 July 2020 for the other vendor to come to my house to service my AC. It appears that United Air Temp does not care. I've used them the last couple of years and have not seen the same service technician. We feel that the United Air Temp technician screwed up our system. Highly disappointed!!!!!!

Incompetence galore!

First visit - Scheduled a week out. Coolant lines were frozen, and compressor wouldn't stay on. Was here for over an hour, on the phone with someone else the whole time (telling member on the other end how to do a job at another site).He LITERALLY CHANGED NOTHING, and said it should be good now.
Second visit - Scheduled another week out. Was going to do nothing again until I asked him to check the coolant. Turns out it was 4 lbs low. Compressor would now come on, but wouldn't stay on. Lines no longer freeze.
Third visit - Scheduled another week out for between 3:30-5:30PM. SHOWED UP at 10:15 PM. Compressor still wouldn't run, from about 3:30 PM to 9:00 PM. Would only come on for two or three minutes. Tech put in a new thermostat, and compressor came on and ran for about 20 minutes straight...but it was past the heat of the day and the fan motor wasn't hot, so even changing the thermostat...he did not address the real problem.
Fourth Visit - Scheduled another week out for 3:30-5:30 PM. Company called the wife about 10AM and said they shouldn't have given us an appointment, and that they would give us a call 30 minutes before they show up. Same problem, compressor won't stay on once the motor gets hot. Same incompetent tech from the previous three visits calls at 5:45. Says he's not coming because he doesn't know how to fix it and everything should be good. He says, "I checked everything." Of course, that's false. He never checked the capacitor, the kicker, the fan motor, and frankly, only put coolant in on the second trip because I asked him to check it. Complete and utter failure of a technician who obviously has no place in his chosen trade. He also said he will kick it back to AHS for Carrier Specialist. Then he says he will send his manager out. Still have not got another phone call.

DO NOT USE THIS COMPANY. Had an AC unit not cooling, they sent out a fairly inexperienced guy who advised there's a leak but he could not find any leaks. The next day they sent out a manager to talk to me about options, he was misleading about numerous things, just pushing me to upgrade the entire system. Asked him to send me quotes for mid and high-end systems, he sent me only quotes for high-end systems and the quotes were very unprofessional. No model numbers, no itemizations, I had no idea what I would be paying for. When I asked for an itemized quote with model numbers, he ghosted me. Thanks, Johnny DeLeon, Annapolis branch manager, for being totally unprofessional!

Very poor performance. Had a guy come out under the warranty company twice. Said the fan and cover needed to be replaced. Tried to get us to upgrade the unit. Then he comes out and says the motor is bad. They order the wrong motor, ship new replace the motor and say the compressors bad (going on 7 weeks here). New guy come out and says that the reason it took so long was because we had a old unit. I told him no, it was because you ordered the wrong part and then the new part was on the truck for 2 weeks because your company called and told me so.

Don't use this company the techs are trying to up sell new units and don't know how to diagnose the problems.