Hometown Landscape

Great service from Hometown Landscaping! I worked with Stefan on a spring clean up and mulching job. Both Stefan and the service crew were friendly and very professional. The crew did outstanding work for a reasonable price. I will be a returning customer.

Caitlyn is very rude and disrespectful as I requested to speak with the owner as there had been a lack of communication and schedule to complete our project. She told me the owner was too busy although not too busy to take my money. Caitlyn indicated the owner deserved to spend time with his 4 college children (which was not relevant to my request) and was too busy running a business to respond to my request. Hometown could not get their own plumber to do a job so we ended up having our plumber do the work. Landscapers were going to cut corners with downspout work by using tape, which I caught after requesting to see the work and required the work to be redone. Repeatedly requested a schedule from Jeff to complete work and was not provided. What should have been a 2 week project is still unknown as to when it will be finished. Need better project management and communication.

I had several problems and they still have not been resolved, even though I have contacted them several times. I had two different jobs I had them do. Neither one was completely satisfactory. They did finally resolve most of the issues. I believe the problem was more with the employee and not the company itself.