Appliance Repair reviews in Cockeysville, Maryland

3.9 based on 50 reviews Back to the listing
    5

    Thomas was a great tech for us. He did not leave the job until it is finished and to his expert satisfaction.

    5

    The technicians did a wonderful job in a very timely fashion. The Kenmore washer is working fine now!

    5

    The technician arrived within the scheduled time period and had the parts to fix my tractor. No complaints.

    5

    Doug, the service repairman who came to my house, was incredibly thorough and professional. He explained what he was doing and I appreciated the repair he did.

    5

    Five stars! Joeie was courteous, very knowledgeable. On time. Precise. Provided great service and sound advice on aftercare. Highly recommend. Leo, Freeland, MD

    5

    Repair technician was polite and knowledgeable about how to repair the latch on our microwave. He arrived promptly for the repair.

    1

    tech arrived on time,had to order dryer belt which will take another week without my dryer.tech asked me if i wanted dryer cleaned from lint, i told him yes,it took under 5 min with dry vac with lint flying all over my kitchen,for this i was charged $50.00,i really don't think that is fair,i am being charged over $300.00 for this service.

    5

    Repairmen were professional, polite and did a great job! I would definitely recommend Sears Appliance Repair.

    5

    Jerry came out to my house to fix my washer. He called to let me know he was on the way and was on time. Jerry fixed my washer in less than half an hour and then talked me through what had caused the break and how to prevent another break.

    5

    We purchased a Sears appliances warranty plan. When our 55 inch TV broke they promptly resolved the problem.

    4

    Excellent. Very straight forward. Technicians were careful to explain to us what needed replacement and what to expect in shipping the parts and their return for installation.

    5

    The repairman who came to my mother's home was very personable and very thorough. He checked everything about my mom's oven to see figure out the problem.

    5

    Excellent service - Dave was friendly, knowledgeable, on time, fast and thorough. The mower is in great shape for the season. Thank you Dave!

    5

    Sears was very professional during the process of estimating our lawn tractor repair, ordering the parts and successfully repairing the equipment.

    5

    Glenn diagnosed the correct problem with our fridge and kindly arranged to come back when the part arrived by mail to install it. It's been working fine ever since.

    5

    The repairman arriving exactly when I was told he would arrive. He found and recitified the problem very quickly. He was very knowledgeable and friendly. We are very happy with the service!

    5

    The tech did a good job of checking the gas dryer and vacuumed the area of dust. He Evan recommended I have the ducts cleaned..
    Very impressed!!!

    5

    Totally efficient. Reasonable time-windows. Repairmen polite and professional. User-friendly from start to finish. For appliances, would definitely use again.

    5

    Quick, Reliable and Efficient once on site. The lead time to get a tech was a little long, but the tech was well schooled and prepared to make additional repairs as needed. Well worth the time saved compared to DIY.

    5

    * Our service guy was tremendously helpful and completely fixed the washer, updated the dryer and cleaned up the refrigerator in the time I thought he would take for the washer alone...so very helpful and it was Labor day weekend
    So Sears has always been a trusted and adored company and they did not let us down at all - excellent at fixing a variety of appliances - all obtained through a builder and gave them a new life

    5

    Our technician was friendly, a good troubleshooter; and provided me with tips for future issues that may arise. Also, our parts were received very quickly. Great experience!