Reviews of local pros in Curtis Bay Industrial Area, Maryland

First off, the tech that came for service I would give 5 stars too. He was knowledgable and expeditious. As far as boothes as a service I would give 0 stars if I could. Yesterday after investigation I found my sewer line was clogged making our house unable to run water or flush toilets. I called and made an appointment for today with their 1 hour call ahead policy. At around 11am I still hadn't heard from anyone so I called and was told the tech was on another job and I was next so the wait should be very short. Cut to several hours later at 1:30 I got the 1 hour away call. Now it’s 2:45 and no one has shown up. I call again, get put on hold, and told that it was hard for them to give an estimated arrival time, but could be another 20 minutes. Now I’m already late for work at this point so I’m extremely frustrated. I am a comfort club member which if anyone is curious is about 20 bucks a month. With that you are given “priority service” and “guaranteed satisfaction.” Clearly not in today’s case. Additionally, you are still charged $90 just for the tech to come out. So what exactly is the benefit of paying for the comfort club? I would not recommend boothe’s to people and am all ears for other service providers.

Attic furnace was leaking water. Booths sent a tech out and the unit was not only leaking, it had a cracked heat exchanger. A team was out the next day removing and installing a new furnace. We purchased an energy efficient furnace and now we have increased air flow. Very happy with the work done, the whole team was very professional.

Had Boothes Heating and Air come out to do an inspection on a new Generac they installed for me. Dale was very friendly and knowledgeable of the generac. I have had Boothes out to also service my heater and AC. I have had a great experience each time and look forward to the next visit whenever that may be because i know they will take care of us. Thanks much.

Over the past several years, we have seen many different techs from Boothes. All have been very good, professional & qualified. Yesterday, the tech from Boothes (Michael), was the best one yet. He did an extremely through inspection, explained the entire process & in my opinion, went way above what is expected. I have not had any issues with the many other techs we've seen from Boothe's, but Michael was without question the best. He performed tune-up services that no other tech has performed. Michael deserves a special shout out.

Needed to have our regular service, scheduling easy and quick. The tech arrived on time and got right to work, checked everything, tested entire heating and cooling system. Was very knowledgeable and professional.
Did a great job and answered all my questions.
Even met my cat...
Great service

Generator repair, covered by warranty (luckily purchased extended warranty). Originally installed by PowerTech...now part of Boothe's. Mitchell is an awesome technician! Friendly and knowledgeable service. Administrative scheduling of appointment was also easy and friendly. Can't speak to the cost/price for this service because it was covered under (a reasonably priced) extended warranty.

I wanted to share my experience with Boothe’s. The experience was good from the time I called until the service was finished. Caleb took my call and he was understanding of my issue. I truly felt seen and heard because of Caleb. This was a repair we had been trying to get fixed for awhile and two other plumbing companies fell short. Then Anthony, the service provider who came out for Boothe’s was also excellent. He was very patient and kind and he explained everything well. He also needed WSSC on site and fortunately WSSC arrived in a timely manner and he patiently waited for WSSC to turn off the water from the outside, but he even remained productive during the wait by organizing his truck and getting things ready. Ended up being a same day repair which we were exceptionally thankful for. And the pricing was reasonable and competitive. We look forward to this company being our go to company for all things HVAC. Thank you. ⭐️⭐️⭐️⭐️⭐️

Alex was timely, courteous, and professional. He did a more thorough maintenance inspection of our HVAC system than companies I've had do the same service on the HVAC at my prior home. He was willing to answer any questions and took the time to explain everything he did, what all the readings and measurements mean, and made a couple of suggestions for needed future repairs and maintenance to enhance the longevity of our total HVAC system. I'm very glad to have Boothe's as our HVAC and plumbing contractor! I don't know what the regular price of such a maintenance inspection would be, as this inspection is one of two annual inspections included in our Comfort Club membership ($19.95 per month and VERY well worth the cost!).

The folks at Boothe’s were very professional and courteous. It was a pleasure to deal with a company that truly cared about their relationship with the customer . I needed help to repair my heating system. And the technician they sent out was well prepared to diagnose and repair my furnace. I am thankful to find a company I can trust. And I highly recommend them.

John Ince was absolutely marvelous. His thorough troubleshooting and meticulous coverage over the entire system resulted in an accurate fault isolation—and expeditious corrective action. John also took the time to thoroughly explain the cause of the issue while also clearly articulating the repair process. I was impressed and felt that we made the right choice with selecting Boothe Heating and Air.

We had an amazing experience with Tyler making sure we got the best deal for a new HVAC system and new heater boiler. Very polite and knowledgeable. The three gentlemen who came and installed them were also very polite and thoroughly did their work the whole day. It was a great experience so far with Boothe's.

Overall, I’ve been very pleased with the level of service and support provided. I had Boothe’s install two units in my home nearly two years ago and joined their Comfort Club to ensure the systems continue to operate efficiently and are properly maintained, with the goal of extending their lifespan.
Their staff has consistently been professional, and I’ve specifically requested that the same technician, Logan M., inspect and service my systems twice a year. Logan is familiar with my equipment, understands our use of them, our filter replacement schedule, and is always responsive and helpful when I have questions. I sincerely appreciate his meticulous and thorough inspections. With technicians like Logan, they will continue to receive my business.

I've used Boothe's for work twice now. They didn't subcontract any of it, and most people I know recommended them when my HVAC broke, so they've clearly built themselves a good reputation. I personally just appreciate that they showed up and did the work, I've had issues with getting repairs done and it's nice to do business with professionals. My best recommendation is just I would call them again.

Excellent service! I have a monthly membership for over 2 years which includes a yearly inspection/
service. Scheduling is flexible which is great. Boothe's technicians are very knowledgeable in the area of subject, no issues after service received. I will continue being a loyal customer.

Boothe’s staff and technicians are always professional, communicate effectively, and punctual. They quickly diagnosed the problems with our furnace and were able to replace the system during the same week at a good price. Very happy as a Boothe’s customer and member.

Boothe has been such a great experience and extremely professional company. Each technician they send has been excellent. Today, Shae Porter one of the company’s plumbers provided service to my home. The young man was knowledgeable, professional, friendly and respectful. You can’t ask for a better representation for your company than this gentleman. He truly deserves recognition for a job well done. I will definitely be using this company for future projects and emergency situations. I hope others review this post and do the same. Thanks for your professionalism.

I had an exceptional experience with Boothe’s Heating, Air, Plumbing, Drains, & Electrical, and I want to give special recognition to Dale Becker for his outstanding professionalism, integrity, and customer service.

When my generator, which was less than six months old, unexpectedly failed, Dale immediately stepped in to document the issue for the manufacturer. He supported my request for a full replacement rather than just a new engine and made sure my concerns were clearly communicated. When Generac refused the replacement, Dale continued to advocate on my behalf. He worked with his leadership at Boothe’s to install a completely new generator instead of making me wait for the manufacturer’s process.

Throughout this experience, Dale kept me informed at every step. His transparency mattered, because I would have had no way of knowing whether the team had installed a new engine or an entirely new system. His honesty reflects both his personal integrity and the high standards of Boothe’s as a company.

Today, my new system was installed, and Dale made sure it was connected to my home’s Wi-Fi. He also walked me through the app and ensured I understood exactly how everything worked. The entire process, from the initial issue to the final installation, was smooth, easy, and genuinely pleasant.

Boothe’s and Dale Becker have earned my highest recommendation. Their exceptional service, clear communication, and genuine commitment to customer care truly set them apart. I am extremely grateful for their support and outstanding service.

Boothe's had a technician at my home within two hours of my initial call on 1/29/26 (plumbing issue). Jaiden was able to troubleshoot my issue quickly, which wasn't as bad as I first feared. While there I had him replace my 23-year-old hot water heater, since he had a replacement available on his truck. Due to the icy conditions, Jaiden had to make numerous long trips back and forth from his truck to the house during the install. An unexpected issue with his battery charger required him to make a late trip to ACE Hardware to get a replacement so he could finish the job that night. All in all, I couldn't have asked for better service - from the quick response, to the quality of work. I also appreciated the different price options between paying cash vs. credit. Jaiden was the star of the show though - thanks again Jaiden for persevering though it all! I highly recommend Boothe's for any of your plumbing needs. They will definitely be at the top of my list should I need any other of their services in the future.

New water new water heater developed issues. Called the original installer, no response. Called Boothe same day response and although it wasn't a brand they dealt with, they did all the legwork to figure out how to get the part and how to get the part under warranty. Turned out it was more than one part and pretty much replaced everything on a hot water heater that can be replaced. All the parts were covered by warranty and were authorized by the Manufacturer. Booth work hard to create that. Three trips, issue solved. Beware AO Smith commercial grade 40 gallon hot water heater.

Had Boothe's replace my downstairs HVAC with a new complete system. They did a great job? Got the job done in about 6 hours and everything looks and works great. The new system is beating all expectations. The crew and salespeople were very friendly and gave me a good price. They were very respectful of our home and kept our house very clean. Would recommend them for anyone looking to replace their HVAC system. Thanks Boothe's!

I’ve been a Boothe’s customer since PowerTech merged with them in 2023. Dale installed my Generac in 2018 … and has continued providing me with exceptional service for the past 8 years. Every visit to my home … from installation … to yearly preventative maintenance … to my recent first service call in 8 years with a problem … Dale has always demonstrated his extensive knowledge in the electrical field and his extreme attention to detail. I spoke with him prior to his visit to describe the problem that occurred and the error message that was displayed. Dale told me (most likely) what the problem was. And when he arrived and looked at my generator he was absolutely correct! He fixed that problem with a new oil pressure switch … as well as giving an overall look and performing other necessary adjustments. Dale truly is a professional at what he does. He cares about the job he provides his customers and he cares that his customers are happy and satisfied upon completion of his work. Thank you so much Dale!